4013 iTunes iPhone 5s Error

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Causes of iPhone Error 4013

Error 4013 is commonly referred to as iPhone Error 4013, but that’s not technically correct. This error can strike the iPhone, iPad, or iPod touch — any device that runs iOS.

Iphone 5s Error 4013 Solve 100%

The error occurs when there is a problem updating iOS or restoring the device. That problem may happen when the device disconnects from iTunes, or when iTunes is unable to prompt the device to finish the update or restore process. In most cases, this is the result of a software bug, though, in a few cases, it may be due to a hardware failure.

You’ll know you’re facing this error when you get the following message from iTunes:

You may also see errors 9, 4005, and 4014. All four errors are closely related to each other, so the steps in this article can be used to fix all of these.

Everything you need to know to resolve this common error

The last thing you want to see on your iPhone when you restore it or update the operating system is error 4013, which tells you the device cannot be restored. This may seem like a major problem, especially because you cannot use your phone until it is fixed, but it’s a relatively easy problem to solve. Read on to learn what causes iPhone error 4013 and seven ways you can fix it.

The information in this article applies to all iPhone, iPad, and iPod touch models with recent versions of the iOS operating system.

Looking to solve a different iPhone error with number codes? We’ve got articles on fixing iPhone error.3, 53, 3194, and 3259.

How to Fix iPhone Error 4013

Working around this error doesn’t have to be a huge headache. To fix an iPhone error 4013, follow these steps, in this order:

Install the latest version of iTunes. The most common cause of iPhone error 4013 is software. Because iTunes is essential to both restoring and updating, you must have the latest version of iTunes. You could be running into this error because your version of iTunes is out of date. A simple, free software update may solve the problem. Update iTunes and try again.

Force restart the iPhone or iPad. A seemingly difficult problem with an iOS device is solved by restarting it. Sometimes the problem is a temporary software glitch that the restart will fix. In this case, you want a force restart or hard reset, which is a more complete reset. Then try the restore or update again.

Connect the device to iTunes and update it. If the error hasn’t been fixed after the first two steps, connect the device to a computer using a USB cable. When you do this, iTunes should ask whether you want to update or restore your device. Select Update.

It’s crucial that you select Update during this step. This reinstalls the operating system but leaves your data untouched. If you select Restore, all your data is deleted.

Check for updates on the Mac or PC. Just like an older version of iTunes may have caused error 4013, there could be software updates you need to install on the Mac or PC. Check for any available operating system updates, install those updates, and then try again.

Try a different USB cable. The iPhone error 4013 can be caused by a hardware problem. It’s possible that the iOS device is disconnecting from iTunes, or iTunes can’t communicate correctly with the device, because the cable connecting the device to the computer is faulty. Swap out the cable for another cable that you know works and see if that solves the problem.

Restore using a different computer. This is the other scenario in which a hardware problem may cause the error. If it’s not the USB cable that’s the problem, it could be the USB port or a separate hardware issue with the computer. Because this is a difficult problem to pin down, it’s a good idea to restore or upgrade your device on a new computer.

Contact Apple. If everything you tried so far has failed to fix error 4013, contact Apple. At this point, you may have a more serious problem that can only be solved by the people with access to top training and repair options.

Be careful of websites that sell software that claims to fix iPhone Error 4013. While some of these services may be able to help you, you don’t need them. There are many things you can try to fix the error, and none of those involve paying a third party.

iPhone 5S error 4013

My iPhone 5S was water damaged and died for more than 4 months. I have just opened it up and tried to connect to iTunes and suddenly, it worked. iTunes said that my iPhone need to be restored. I tried to restore and error 4013 suddenly appeared. I just wanna make sure that nothing in my phone is broken. Home button, screen, battery, power button are still work.

Update (05/20/2017)

I change another cable and then “error 21″





Error 4013 can be caused by NAND issues. Because your device was water damaged, the logical thing to do first is to have it properly decontaminated. Water tends to seep under IC’s and can cause corrosion, shorts etc.

  • Open your phone and remove the logic board (follow this guide)
  • Inspect the logic board, especially around the connectors and look for corrosion.
  • Inspect both sides of the board. Unfortunately, 80% of the board is covered in shields. That’s usually where the damage is occurring.
  • Put your board in a container with 90% isopropyl alcohol and let it sit for a while.
  • Use a soft brush, like a toothbrush and lightly brush away any corrosion you see.
  • Rinse in alcohol and repeat.
  • Let it air dry for a day.
  • Re-assemble and hope for the best.
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You should also consider getting a new battery if it has swollen. Resist the temptation to! / Pop it to let the gas out. A compromised Li-ion battery is a fire hazard. If the device appears to power up but behaves erratically, then use a tool like 3uTools to flash the firmware as it may be corrupted.

A professional repair shop that does water damage repair may be able to recover your phone or the data because they have access to pro-level ultrasonic baths and specialized cleaners as well as the skills to troubleshoot your board. Many shops have a no fix / no fee policy so you don’t have to spend money to find out if the phone is fixable or not.

What is iTunes Error 4013?

Among the world of errors, certain errors like to appear for iTunes. Out of these, iTunes Error 4013 is one common error that iPhones users generally encounter while restoring or updating their device. This error appears with the following error message:

The iPhone could not be restored. An unknown error occurred (4013)

Therefore, it is popularly known as iTunes Error 4013.

[SOLVED] Fix iPhone Error 4013 in iTunes. 2020 Guide

Apple users have the basic habit of feeling superior, and it is justified. They are made to feel so, by the amazing services and utilities of Apple products. If you ask 10 iPhone users, what is their favorite utility since owning their device, 9 out of 10 would reply iTunes. The one who didn’t is still learning to use an iPhone. However, sometimes the user’s favorite turns out to be their worst nightmare. I guess I used exaggeration a bit more here, but still, frustration is real. This is due to the errors and issues which arise because of iTunes. In this post, we will discuss one such error. The iTunes Error 4013.

This error 4013 is very common among iPhone 5s. 6 and 7 users. I will tell you everything relevant to it and will present not one, not two, but 7 Solutions to fix iPhone Error 4013.

Check WI-FI Network

Poor or slow WI-FI network can also cause iTunes error 4013. Follow these steps in order to resolve the issue:

Step-1: Disconnect Wi-Fi both on your computer and iPhone.

Step-3: Now try to connect them to the network.

Step-4: If you are still in trouble, try to connect to a different WI-FI network if it is available.

Reboot your iPhone / iPad

Whether you are an iPhone, Android, or Windows user, rebooting often works like charm to fix several different errors. So, you should try your luck here also. Follow these steps in order to resolve the issue:

Step-1: Disconnect your iPhone from the computer, and reboot it. To do so, press and hold the Home button and sleep / wake button at once for about ten seconds. On 7 and 7 Plus, press and hold the volume down button and sleep / wake at once.

Step-2: Once your iPhone has restarted, connect it to the computer again. Now try to Update / Restore it as usual.

What should you do?

You can simply use the solutions and resolve the issue, but, before you move further, I suggest you check certain things and make sure the problem is not software related. The following are the things to do:

  • Your iTunes should be in its latest version. If it isn’t, update it.
  • Also, update your Mac / PC if there is an update available to it.
  • Check if there is enough space available on your device to bring in a new update.
  • Your iDevice should not be low on battery power.

Part 1: 3 Practical Ways to Fix iTunes Error 4013/4014?

In previous article, we have discussed some common iTunes error like iTunes error 14, iTunes error 9, iTunes Error 3194, iTunes 0xE8000015 Error. Here we will show you 3 ways to fix iTunes error 4013/4014.

Top 3 Ways to Fix iTunes Error 4013/4014 When Restoring / Upgrading Your iPhone / iPad

Some users face an iTunes error 4013/4014 when restoring or updating their iPhone / iPad which prevents them from upgrading to the latest iOS version via iTunes. In this article we will introduce what iTunes error 4013/4014 is and list 5 ways to fix this error. Read on, please.

Easy ToolFix iTunes All Errors with Tenorshare TunesCare

Tenorshare TunesCare is a ultimate utility that designed to repair all kinds of iTunes upgrading and installing problems. It also does a great job in fixing numerous iTunes scanning issues. Download this amazing software and fix iTunes error 4013/4014 quickly.

Run Tenorshare TunesCare and click “Fix All iTunes Issues” to start repairing iTunes.

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Now you’ll see an interface saying iTunes performs abnormally. Click “Repair iTunes” to download the iTunes repairing drives.

After downloading the repairing drives for iTunes, Tenorshare TunesCare will automatically start to repair your iTunes. When repaired successfully, your iTunes will restart automatically.

What dose iTunes Error 4013/4014 Means?

iTunes error 4013/4014 (also called iPhone error 4013, iPhone error 4014) is a hardware related error which are mostly seen due to faulty cable or faulty port. To put it simply, the error is actually due to problems in connectivity between you PC / Mac and iDevice.

When you connect your iOS device to computer, although the device was recognized by the computer and there seem to be no loss of connection apparently but there are some faulty cables that hinder the transfer of data.

Also, we are aim to fix the following scenarios:

  • To fix iPhone update unknown error 4013 ;
  • To solve iPhone x restore error 4013 ;
  • To fix iPhone won’t restore error 4013 ;
  • To fix unknown error 4013 iPhone 5s ;
  • To solve the iPhone iPhone could not be restored an unknown error occurred 4013
  • To fix error 4013 iPhone 7;
  • To fix iPhone restore error 4013;
  • Solve why does iPhone x discconect while trying to restore 4013;
  • To fix Apple error 4013;
  • Fix iPad pro a1671.4013 error;

Advanced ToolRestoring Your iPhone with Tenorshare ReiBoot (iPhone 12 Supported)

This method is usually recommended as the last-thing-to-try if all other method didn’t work for you. To repair your iPhone / iPad operating system, you need the help a professional system care tool that provides an easy way to fix all issues related to iOS operating system. In this way, you can also fix the iTunes errors.

Instead of using the traditional way to enter recovery mode manually, Tenorshare ReiBoot offers you an easier way to put iOS device into recovery mode with 1 click.

Free download this freeware to your Windows or Mac. Remember back up your data with iCloud before you restore your device.

Connect your iOS device to computer via the OEM USB cable.

Fix iphone 5 5S 6 7 8 X 11 4013 error on itunes

As Tenorshare ReiBoot detect your device, click “Enter Recovery Mode” to put your device to recovery mode automatically. If your device display the classic USB to iTunes logo, it enters recovery mode successfully.

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Now run iTunes, iTunes will detect your device in recovery mode and you can restore your device with iTunes now.

Backup without iTunes iCloud

Connect DeviceTab “Backup Ratore” from the top menu.

By default, all the file types will be ticked. You can also select the files types you need to backup.

Software solutions to fix iTunes error 4005 4014 4013

After you have verified that your hardware is in order, you will need to address the software issues that are giving the iTunes error message. Check out the following software solutions.

Refresh your PC to fix iTunes error 4005/4014/4013

Another factor to consider when troubleshooting iTunes error 4005/4014/4013 is an outdated operating system. Check and update your computer system as follows:

Go to the Mac App Store Click Updates If a new version is available, follow the instructions to download and install.

Click Start Type Update in the search box Click Windows Update among the specified results.

Restart your computer to remove iTunes error 4005 4014 4013

A slow computer can cause iTunes error 4005/4014/4013. You can restart your computer to try again to clear the error message.

Force restart your iPhone / iPad / iPod to fix iTunes error 4005 4014 4013

IPhone 12/11 / XS / XR / X / 8: Press and quickly release the Volume Up button. Press and quickly release the volume down button. Then press and hold the side button until you see the Apple logo.

On iPhone 7 or iPhone 7 Plus, press and hold the Side and Volume Down buttons for at least 10 seconds until the Apple logo appears.

On iPhone 6s and earlier, iPad, or iPod touch, press and hold both the Home and Top (or Side) buttons for at least 10 seconds until the Apple logo appears.

Hardware solutions to fix iTunes error 4005 4014 4013

First, once you get the iTunes error, you should check your hardware to get solutions.

Update iTunes to Fix iTunes Error 4005/4014/4013

An outdated version of iTunes can lead to iTunes error. Make sure you have the latest version of iTunes and enjoy the iTunes features.

Check the battery

When the battery of your iOS device is low, it can cause iTunes error 4005/4014/4013 due to insufficient power. So, make sure your iOS device has enough power.

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Unknown error 4013 iPhone 5s has occurred

Working in iTunes, the user at any time may encounter one of the many errors, each of which has its own code. Today we will talk about ways that will allow you to eliminate error 4013.

Users often encounter error 4013 when trying to restore or update an Apple device. As a rule, the error indicates that the connection was broken when restoring or updating the device through iTunes, and various factors can provoke its appearance.

OS update

An outdated version of Windows may be directly related to the appearance of error 4013 when working with iTunes.

For Windows 7, check for updates in Control Panel. Windows Update, and for Windows 10, press the WinI key combination to open the settings window, and then click on Update and Security.

If updates for your computer are found, try to install them all.

Step-by-step guide: fix error 4013 on iPhone

  • We connect the iPhone to the computer using a USB cable;
  • We simultaneously hold down the keys “Home” and “Power” (count up to 10);
  • We release the “Power” button, but hold the “Home” button until the computer detects the iPhone in DFU mode;
  • In the iTunes program, select the task “Restore iPhone”;
  • Start recovery in DFU mode;
  • iPhone should reset error 4013 (all disappeared file data from it can be restored from iTunes backup).

If the problem with the “hanging” error 4013 is still relevant and none of the above options helped you, then contact the service center. Most likely, the reason is a hardware breakdown and failure of some node on the smartphone.

For reference! Some users claim that the cold helped them fix error 4013. And this is not a typo. They just put the iPhone in the freezer of the refrigerator for about 10-15 minutes (no more). Naturally, having previously hermetically packed the gadget and turned it off. According to them, after these manipulations, the error went away.

using another computer

When the problem with error 4013 has not been resolved, it is worth trying to restore or update your device through iTunes on another computer. If the procedure is successful, the problem must be looked for in your computer.

How error 4013 manifests itself?

Usually her appearance does not bode well. Although in certain cases, an error occurs after the gadget falls or moisture gets into it (and it is not necessary for the phone to fall into the water, it can be raindrops, snow, steam, condensation, wet hands, etc.).

Often, users face this problem after the next iOS update is released. That is, when trying to upgrade, the iPhone shows a cord, and when restoring via iTunes, an unknown error message 4013 appears.

It also happens that the “apple” device generally functioned without any problems, but suddenly rebooted and shows only the Apple logo. Then it reboots again and so on in a circle. In this case, in most cases, an error is accompanied by the appearance of a red screen.

Error 4013 when restoring iPhone

4013, itunes, iphone, error

Is this error really fatal??

Popular sites advise you to restore iOS, update iTunes, download the latest firmware to the iPhone, but all these actions most likely will not lead to the operation of the iPhone. Why? The answer is simple, the iPhone memory is like a “flash drive”, it fails. Just remember how often you break “flash drives” with term papers, old photographs, important information?

And here the principle is the same, although more high-tech. In the production of iPhone boards, modern components from the reputable manufacturers Hynix, SanDisk, Toshiba and others are used. But they also have problems. Service life is limited to 5 years (official information on the box with the iPhone).

Let’s try to understand the reasons for this error. The problem is that it is preceded by various symptoms of iPhone behavior.

  • iPhone reboots frequently
  • a red screen appears when loading;
  • iPhone freezes while loading and won’t load;
  • The screen displays “Apple” and nothing else happens;
  • In the firmware logs, NAND CRC ERROR is displayed (about this).

If the above symptoms appear on the device. do not panic. First of all, the software is restored (iOS) in the recovery mode (Recovery).

Do this if you are sure that you have a backup or the data has been synced previously in iCloud.

After entering Recovery mode, we restore the iPhone to factory settings. Select “Restore” in the box. If at the end of the firmware you get error 4013, the problem with the nand flash memory is probably confirmed.

There is one more peculiarity when error 4013 appears during recovery, but not related to NAND. If the Tristar U2 IC charge controller fails (burnout, short circuit), a similar error may appear. In this case, the iPhone quickly discharges, charges slowly, and after a full charge may not turn on at all. This breakdown can be solved by replacing this microcircuit.

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How to read iOS logs?

The software logs are located in Settings. Confidentiality. Analysis. Analysis data. In these numerous logs, you need to find the first one that begins with “panic”. Then it will fall into it and find the unfortunate inscription NAND CRC ERROR.

What to do with it, read our article iPhone Flash memory does not work.

Restarting devices

The first solution that comes to mind when any crashes occur is to reboot. In most cases, software errors are temporary in nature, and after a full reboot, everything returns to correct operation. How to do:

  • on models 4s, 5s, SE, 6, 7, 8, X, press the Home and Top / Side buttons simultaneously;
  • wait for the slider to appear on the screen and drag it down.

In models where a large button is not provided, which is responsible for going to the main menu and unlocking, only the “Side button” is used.

OS update

Besides the latest version of the application installed, the latest Windows must also be installed. When flashing the device on an old version of the computer, a conflict between running programs may occur, which will lead to an error.

Using cold

Exposure to low temperatures. an extreme life hack will get rid of the error. The gadget is pre-turned off and put into the freezer in an airtight bag. The residence time in the freezer is 15 minutes. Then it is taken out of the refrigerator and left at room temperature. After acquiring normal temperature, it connects to the PC and turns on. The error should disappear, otherwise you should contact the service.

Error 4013 when restoring iPhone 4S, 5S, SE, 6, 7, 8, X via iTunes: reasons and what to do?

Error 4013 when restoring iPhone 4s, 5s, SE, 6, 7, 8, X is direct evidence of mechanical damage to the gadget. Occurs on machines that have been repaired due to shock and moisture. In our article we will tell you about the problem and how to fix it.

Replacing the USB cable

The USB cable is a wounded part of the package of any gadget. With active use, contacts are broken and data is not transferred correctly, and frequent disconnection may occur, which leads to errors. Replace accessories only with original ones.

If you have any questions or complaints. please let us know

Using a different PC

Internal resources also wear out, which leads to incorrect operation.

If the problem persists, although the OS and the program are new, you should try updating the device on another PC.

iTunes update

An outdated version of iTunes on your computer can cause most errors, including 4013. All you need to do is check iTunes for updates and, if necessary, install them.

After finishing with the installation of updates, it is recommended to restart the computer.

Error 4013 when working with iTunes: solutions

Users often encounter error 4013 when trying to restore or update an Apple device. As a rule, the error indicates that the connection was broken when restoring or updating the device through iTunes, and various factors can provoke its appearance.

USB cable replacement

Try using a different USB cable to connect your gadget to the computer: it must be an original cable without any hint of damage (twists, kinks, oxidations, etc.).

connect to another USB port

In this method, you only need to connect your computer to an alternate USB port. For example, for a stationary computer, it is recommended to use the USB port on the back of the system unit, and you should not connect to USB 3.0.

device recovery via DFU mode

DFU is a special iPhone recovery mode that should only be used in emergency situations.

To restore iPhone via DFU mode, connect it to your computer with a cable and launch iTunes. Next, you need to completely turn off the device (long press the power key, and then on the screen, swipe to the right).

When the device is turned off, it will need to enter DFU mode, i.e. perform a specific combination: hold down the power key for 3 seconds. Then, without releasing this key, hold down the Home button and hold both keys for 10 seconds. After this time has passed, release the power key and hold “Home” until the following window appears on the iTunes screen:

In iTunes, you will have access to the “Restore iPhone” button. Click on it and try to complete the recovery procedure. If the recovery is successful, you can restore the information on the device from the backup.

complete reinstallation of iTunes

In this method, we suggest that you reinstall iTunes, after completely removing the program from your computer.

After you finish uninstalling iTunes, restart your operating system, and then download and install the new version of the Media Combine on your computer.

software errors

This method is relevant only if everything is in order from the technical side, that is, there were no failures with the hardware and it does not require repair.

problems on the iron side

If the first method turned out to be not as effective as you wanted, then you can go to the second option, which should definitely help in eliminating error 4013. Error 4013 during recovery can pop up on various devices with the iOS operating system. It can be both the iPhone 4s and the 6th version of the gadget. Having decided that there are problems in the gland, it is necessary to perform the following manipulations:

Solution for error 4013 when restoring iPhone 5S

Error 4013 while restoring iPhone 5s remains one of the most misunderstood in the opinion of many people today. It occurs precisely during the recovery of the iPhone using iTunes via a cable. Today we need to try to figure out the possible causes of this problem, as well as track any possibilities for correcting this problem. This error can be called a software glitch. There are tips from Apple developers to fix this problem, but not in all cases, these recommendations are effective.

Provided that the above recommendations were followed and there was no sense, namely, error 4013 did not go away when restoring iPhone 4s, you should contact the professionals in this area directly, telling in detail about the problem that has arisen. The masters can tell in detail what manipulations were done with the device, and that they had no effect. It is the masters who can, for a small fee, with the necessary equipment, eliminate error 4013, both on the iPhone 4s and on older devices.