4013 iTunes iPhone 6 Error

Error (1013), error (1015)

These errors indicate that the current version of the modem firmware is higher than the modem firmware on which the device is trying to flash. It turns out that errors (1013) and (1015) are displayed when iOS is downgraded to a version below.

If iTunes issues these errors, and the gadget does not turn on and does not load (it is in recovery mode), then the OS itself is installed on it to the end. In this situation, you should try to get the iPhone out of recovery mode using special software, install a more recent OS version or flash the iPhone to a “custom” version of the software, which does not affect the modem firmware.

iTunes doesn’t see iPhone on Windows 10 and MacBook

Causes of occurrence

Error 4013 occurs when connecting or updating a smartphone. Most often this says about communication failures when updating through iTunes (iTunes). Let’s consider ways to eliminate it in more detail.

Update the system

Windows that is not up to date causes iTunes iPhone 6 error 4013 to appear. So make sure you have the latest updates. To do this, press the “WinI” key combination. Next, “Update”. If the system found updates, install them.

Applying DFU Mode

If you have used all the methods, and error 4013 still does not disappear, then it remains to apply the DFU emergency mode, in which your Apple device will be restored, but all the data on it will not be saved.

If you decide to restore your iPhone or iPad in USB mode, connect your computer to the iPad via a USB cable and turn on iTunes on your PC. After that, turn off iPad by holding the power button and swipe to the right to clear all tasks.

iPhone 6 Plus Error 4013. Stuck in Recovery Mode

In this state, when the iPad is turned off, but connected to iTunes, you need to hold down the Power key for a few seconds and then, without releasing it, hold down the Home button for another 10 seconds.

Now release the Power button, and hold Home until a window appears in which the DFU mode is displayed.

On the computer screen in iTunes, select the “Restore iPad” task and start the restore procedure in DFU mode. After that, the iPad will reset error 4013, and all the missing file data from the iPad can be restored from a backup that was saved in iTunes.

Full reinstall

Uninstall iTunes and reinstall. Use only the version downloaded from the official site. When uninstalling, I recommend using the CCleaner program. It will clean up the registry entries.

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Update iTunes to the Latest Version

If you haven’t updated your iTunes for long, the time has come to perform it. Corrupted or outdated iTunes can be responsible for iTunes error 4013. Hence, without waiting for anything else, open your “iTunes”, click on “Help” and then “Check for Updates”. You will find the new version available. Update your iTunes and get the error fixed.

Try Another Computer

A yet another way to solve iTunes error 4013 is switching to another computer. The problem is possibly happened due to a technical issue. So, try updating with another computer and see if it gets resolved or not.

Steps to Solve Error 4013/4014 on iPhone 6/7

The iPhone / iPad error 4013/4014, or the iTunes error 4013/4014 often happens when users are trying to:

Update iPhone 5 / 5c / 5s / 6/6 Plus / 7/8 / X, iPad Pro / Air / Mini to latest iOS version (iOS 11 for example) via iTunes;

Restore iPhone with iTunes to fix problems such as red screen / blue screen loop, iPhone stuck at Apple logo screen.

The error message just pops up in iTunes saying “The iPhone / iPad could not be restored. An unknown error occurred (4013/4014)”. Many users have no clue why the error 4013/4014 shows up or how to fix iTunes 4013/4014. If you are one of them, read this article for steps to solve the errors.

Basic Solutions to Solve Error 4013/4014 on iPhone 5 / 5s / 6/7/8 / X

Before we go any further, follow these basic steps to fix error 4013 or error 4014 which prevent iTunes from normally updating or restoring your iPhone 5 / 5s / 6/7.

Check if the USB cable that you are using is working. You may change a new cable and see if the error still comes up. Sometimes, low-quality third-party USB cable might make your iPhone unrecognizable by iTunes.

Make sure that the charging port on your iPhone is working fine, which you can tell if your iPhone can be charged normally. And also try a different USB port on your computer or connect your iPhone to iTunes on a different computer to ensure that the USB port is not the problem.

Update iTunes to the latest version. On your iTunes, click “Help” “Check for Updates” and if there is a new version available, update it.

Strong Wi-Fi Connection

Both your computer and iPhone should be connected to a strong Wi-Fi. Poor Wi-Fi connection could interrupt the iOS update and thus cause the iTunes error.

Free up space if there is not enough storage on your iPhone for the update. The error 4013/4014 could show up when your iPhone doesn’t have space for the new iOS update. (Learn how to free up iPhone storage).

If there is update alert for your Mac or Windows computer, get the update.

If you go through all the above steps and still see the error 4013/4014, the problem on your iPhone may be more tricky and need advanced methods to get it solved.

What is Error 4013/4014 on iTunes

iTunes 4013 error or 4014 error are two most commonly seen Apple error codes that pop up when you try to upgrade or restore iPhone / iPad. It is hard to clarify why the error 4013 or 4014 appears. There are multiple reasons:

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No enough space in iPhone for the update or restore;

Something goes wrong with your computer.

Since the reasons are unclear, we have to try different solutions one by one to fix the iTunes error 4013/4014. Try the following steps until the error is solved on your iTunes and your iPhone 5/6/7/8 / X / iPad is fixed.

Advanced Steps to Solve Error 4013/4014 on iPhone 5 / 5s / 6/7/8 / X

Fix Error 4013/4014 in Recovery Mode / DFU Mode

If iTunes keep showing 4013 error or 4014 error and couldn’t upgrade or restore your iPhone, iPad, you can give up iTunes and turn to a system recovery software, such as FonePaw iOS System Recovery.

The software can automatically detect and repair system problems on your iPhone / iPad. F or those who run into 4013/4014 error when restoring iPhone / iPad stuck at red / blue screen, the software can fix two problems in one time: getting iPhone out of the red or blue screen as well as fixing iTunes errors.

After the iPhone / iPad is repaired with iOS System Recovery, your device will be updated to the latest iOS version.

The error 4013 and 4014 is tricky. Why not let the professional software to take care of it? And all you need to do is downloading the program and clicking a few buttons.

Step 1 Install FonePaw iOS System Recovery on your PC / Mac. Open the program and go to “iOS System Recovery”.

Step 2 Connect your iPhone to the computer with a USB connector. And click “Start” to continue.

After repairing with FonePaw iOS System Recovery, uour iPhone will be updated to latest iOS, back to non-jailbroken / network locked state.

Step 3 The program will detect your iPhone and diagnose whether it is in an abnormal state. If it is, click “Confirm” and put your iPhone into recovery mode as it is shown on the program.

iTune Error code 4013 Easy Fix Done & your iPhone Restoring successed​ || ios | iPhone

The steps to enter recovery mode are different on iPhone X / 8/7/7 Plus and other models. Please follow instruction according to your iPhone model.

Tip: If your device fails to enter Recovery Mode, click “enter DFU mode” on the bottom to fix error 4013/4014 in DFU mode.

Step 5 After your iPhone is prepared in recovery mode, the program will download suitable firmware to repair the device. Check if the information about your iPhone is correct. If it is, click “Repair” to begin to fix iTunes error. If not, click the corresponding item to correct the information.

Step 6 Now all you need to do is wait till the firmware is downloaded and the repair completed. Please DO NOT use or disconnect your iPhone during the process.

Now your iPhone is all fixed and updated to new iOS. And no data will be wiped when the device is repaired under recovery mode.

Some users find the error 4013/4014 gone after a reboot or reset. But the method can guarantee that it works for all users.

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To reboot iPhone, press and hold the power button and home button (volume down button for iPhone X / 8/8 Plus / 7/7 Plus) until you see Apple logo. After rebooting, connect your device to iTunes and see if the error shows again.

To reset iPhone, navigate to “Settings” “General” “Reset” “Reset All Settings”. Your preferred settings in the apps will be deleted and the iPhone will get back to its default settings.

Using a different PC

Internal resources also wear out, which leads to incorrect operation.

iPhone 6 error 4013

If the problem persists, although the OS and the program are new, you should try updating the device on another PC.

Using cold

Exposure to low temperatures. an extreme life hack will get rid of the error. The gadget is pre-turned off and put into the freezer in an airtight bag. The residence time in the freezer is 15 minutes. Then it is taken out of the refrigerator and left at room temperature. After acquiring normal temperature, it connects to the PC and turns on. The error should disappear, otherwise you should contact the service.

Error 4013 when working with iTunes: solutions

Working in iTunes, the user at any time may encounter one of the many errors, each of which has its own code. Today we will talk about ways that will allow you to eliminate error 4013.

Users often encounter error 4013 when trying to restore or update an Apple device. As a rule, the error indicates that the connection was broken when restoring or updating the device through iTunes, and various factors can provoke its appearance.

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Additional recommendations

If the device update was successful, but it started in recovery mode, follow the above steps again. In step 4, now select “Restore” and not “Update”. When the restore is complete, you will need to configure the device based on the backup.

If the error continues to occur during the update, do the following.

  • Check for updates for your Mac or Windows computer. If the update required you to restart your computer, check for updates again after restarting.
  • Try to restore your device using a different USB cable.
  • Try to recover your device using a different computer.

If you keep getting error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, please contact us.

Reinstall iTunes

iTunes shows an unknown error 4013 when restoring the iPhone. which means you need to reinstall the program, after checking the official website for updates. How to reinstall:

  • we start the program, in the upper part we find the “Help” tab;
  • click on the “Updates” item and start the search process;
  • if there are updates, a window will be displayed;
  • press the update confirmation and start the process;
  • after completion, the program will restart on its own.

You can also download the program from the official website.

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