Black screen after booting Windows 10
As a rule, the sounds and other signs of computer operation indicate that Windows 10 is booting normally, but nothing is displayed on the monitor except for the mouse pointer. In this case, the following actions can correct the situation.
- Click on the on / off button located at the bottom right of the screen (it may be accessible). After that, hold Shift and SIMultaneously hold down “Restart”. A special menu will open in which you need to select “Diagnostics”, then “Advanced options” and “System Restore”.
Windows 10: Black screen with cursor on boot. Repair in St. Petersburg
It so happens that when loading Windows 10, a black screen with a cursor “freezes”. The same problem can be observed during reboot, as well as after installing / reinstalling this operating system. The error usually occurs due to improper operation of AMD Radeon and NVidia graphics card drivers, although this is not the only reason. Please note: you can fix the problem without reinstalling the system.
Our article is for informational purposes only and we are not responsible for your actions
If the malfunction cannot be eliminated on your own, then contact our service center for help. We not only install / reinstall Windows, but also repair laptops and computers of all manufacturers.
Disable Fast Startup
To disable Fast Startup, follow the instructions:
- click on “Start”, then on “Control Panel” and select “Power Supply”;
- on the left, go to “Action of the power buttons”;
- now at the top, click “Change unavailable parameters”;
- by scrolling the window below, uncheck “Enable Fast Launch”.
These actions should exclude the repetition of the problem.
Fixing video card problems
If the quick methods did not help, then you will have to use more complex methods.
Among the working methods to fix a black screen with a cursor (especially important for ATI (AMD) Radeon video cards), it is worth noting a complete reboot of the PC followed by disabling the fast boot of Windows 10. For this:
- restart your computer;
- after rebooting with a black screen, press the Backspace key to remove the lock screen saver, as well as remove random characters from the password field;
- now switch the keyboard layout (if necessary) to enter the password. usually the Windows Space keys work. and enter the account password; press Enter and wait for the system to boot;
- restart the computer again by pressing Windows with the R logo, and wait a few seconds;
- if Windows 10 is in Russian, switch the layout and type shutdown / r, then press Enter; wait a few seconds and press Enter again;
- wait for the computer to restart.
As a result, a full screen saver should open.
Alternative reboot method:
- with the computer turned on, press Backspace or Space several times;
- press the Tab key 5 times to go to the on / off icon;
- then press Enter, Up key and Enter again.
The computer should restart normally. If the above options do not work, you can try a forced shutdown (undesirable). To do this, press and hold the power button, wait until the computer turns off, and then turn it back on. In any case, if an image appears on the monitor after a reboot, then it’s all about the video card drivers, which do not work correctly due to the default quick start.
If all else fails, try uninstalling your graphics card driver. Windows 10 provides this option in both low-resolution mode and safe mode. There are two ways to reinstall drivers.
- on a black screen, press Backspace repeatedly, then 5 times Tab and Enter;
- press “Up” once, hold Shirt and press Enter again;
- wait about a minute while the menu for recovery, diagnostics and system rollback is loaded. you cannot see all this;
- 3 times “Down”, Enter, twice “Down”, Enter and 2 times “Left”;
- the next step for systems with UEFI. 2 times “Down” and Enter, for systems with MBR and BIOS. one “Down” and Enter; Enter again;
- log into the system with a password (described at the beginning of the instructions);
- hold down WinX;
- repeat 8 times pressing the “Up” key and then press Enter. the administrator command line should open;
- type (eng layout): bcdedit / set safeboot network, press Enter;
- now type: shutdown / r and press Enter again; wait about 15 seconds and press Enter again;
- the computer will restart in safe mode, in it you can choose to restore the system or reinstall the video card drivers;
- to revert to standard boot, as administrator on command line use bcdedit / deletevalue safeboot code.
Also, you should not exclude the possibility of infecting your computer with viruses, for example, when using the Internet or after installing unverified programs. In this case, boot into safe mode, run the antivirus and follow the instructions to delete the infected files; restart your computer. Sometimes setting a more suitable screen resolution helps, which is also performed in safe mode.
Fixing system files
Very often, system elements are damaged for various reasons. Of course, because of this, failures begin, including black screens. To check the integrity of Windows, you need to run Command Prompt as administrator.
- To do this, go to “Start” and select “Command line” in the metro;
- Then, right-click on it and select “Advanced” in the drop-down menu;
- After that, we need to run this command as an administrator;
- On the command line, enter: sfc / scannow
- If, as a result of the check, an error is found, then you need to enter the following combination in the command line: exe / Online / Cleanup-image / Restorehealth and click OK.
Remove all connected external devices
At the beginning of 2000, I worked for a company, and somehow, upon coming to work, I could not start the computer. There was only Black Screen. I could not understand what I was doing wrong until the programmer prompted me to remove the floppy disk from the system unit. After that, the computer started without problems.
Therefore, if you have a DVD in your drive, I advise you to eject it. If a SIMple flash drive is connected, just pull out another one. The external hard drive is also detachable. It is better to disconnect the second monitor. After that, we restart the computer and very possibly your computer will start.
It is quite common that your antivirus program is not configured correctly. In this case, one of the system files may be blocked. You can try to install this antivirus. Of course, we will do this using Safe Mode. Very often, the creators of antivirus offer their program, but forget about the application that removes the antivirus. If there is no application, then I advise you to use the free program for installing Revo. How to properly delete with it, you can find out from my article “Delete with Revo”.
Removing applications from startup
The black screen error sometimes appears during the automatic launch of an application that is incompatible with this version of Windows 10 or malfunctions on this system. Therefore, you need to turn off all startup applications. To do this, go to Windows settings, then select “Applications”.
In the new window, select the tab on the left “Startup”.
If with the help of this action you have solved the problem of the black screen, then later you turn on one application at a time in order to understand which of them creates a black screen.
Boot the PC in Safe Mode
Such a launch of the system is based on a boot with a truncated set of various OS elements and drivers. If the error disappears in this mode, then we will exclude the default parameters and errors in the drivers from our list of errors. This will reduce the number of problems due to which the computer does not start. Safe mode looks like this:
We are interested in a couple of versions of this mode: just start in safe mode, and start with loading network drivers. Launching with network drivers loads these drivers and services that are needed to have the necessary access to the Internet and other elements of the Internet network. Also, in this mode, you can restore the system image described above.
Typically, to enter safe mode, the F8 key was previously used during computer startup, or the Shift key during PC shutdown. But, in Windows 10, this method may not work. Despite this, it is still worth trying.
In addition, many people advise using a different method. Turn off the computer hard (via the Power button) and wait a couple of seconds during boot and turn it off again. Then, repeat this 3 times (although this is not very good for a computer). After that, an inscription appears 4 times that the computer did not boot correctly, and you need to select one of 9 power-on modes.
But, we need a secure one, so we will choose 4, 5, or 6 (better 6, since it will support the command line, and we will use it to cure the computer. Or 5, it has driver support. We will also deal with them).
- If the method does not work, then you need to insert a boot disk into the PC. a USB flash drive (a clean Windows 10 system of your bitness 32, or 64 bit. And your level. For example, “Professional”. If you do not have a bootable USB flash drive, download the image from your friend’s computer your system and write to removable storage);
- Do not forget, if you use a USB flash drive (DVD), then in the BIOS you need to indicate that the launch will be carried out from it;
- You need to restart your computer, and after that, the following window will appear on the display:
- Of course, you can click on the “Next” button and then click on the “Restore” shortcut. But, you can do otherwise and speed up the treatment of the computer;
- Press the Shift F10 buttons to go to the command window;
- You need to write a certain code in it: bcdedit / set advancedoptions tr
- Click on the “Enter” key.
After that, you need to restart your computer. You will see a blue window with a choice of safe modes. I advise you to choose with the launch of the drivers, since in the next step, we will work with them.
How to fix a long black screen when loading Windows 10? 18 methods!
Good afternoon friends. Long black screen when loading Windows 10 how can I fix the problem? Sometimes this happens, as soon as you started the OS, the Windows logo disappeared or you managed to log into your profile, a “Black Screen” appears on the display and nothing else. Most likely, the cursor will be visible, but the desktop will stop starting. So, what can you think of in this case?
Video how to start Safe Mode in Windows 10. Checking the system disk
A black screen can occur due to a failure on the system drive. To fix the failure, you need to enter error checking using the command line. So, we enter the following combination: chkdsk С:
The letter C in our case means the system partition. Your letter may be different, depending on which partition the OS is installed on.
If the command finds errors, they will need to be fixed by entering the combination: chkdsk with: / f
The OS will show that this section applies and advise you to check it during the next reboot. Click on (Y) and restart the PC.
We check all connections in the computer nodes
First of all, I would advise not to use the command line, or autoload, but SIMply (for ordinary PCs) open the system unit and check all connections. Be sure to check how the operating boards sit in the computer. They should fit snugly. If they are in dust, then it is necessary to remove the dust with a stiff brush or cotton wool with alcohol.
Be sure to check how tightly the hard disk drives are connected to the motherboard. If there are several slots, then try changing them. It is quite possible that the hard disk drive is SIMply not tightly connected, and it needs to be reconnected.
Also, check how the monitor is connected. It must also be tightly connected to the system unit. In other words, check all the connections on your computer. Very often, it may not start precisely due to the fact that the operating board or other device is disconnected.
Boot in safe mode and remove viruses
Viruses like to disable the operating system. As a result, Windows either works with errors or does not load correctly.
How to restore Windows boot if damaged by viruses? If safe mode works and the OS allows you to work in it, perform a comprehensive (i.e. maximum) virus scan. It is not at all necessary to install a paid antivirus, I would recommend Dr Web CureIt (you can download it here), this solution is quite suitable for emergency cases.
- Boot Windows in Safe Mode.
- Install Dr Web CureIt, Run Scan.
- Wait for the scan to finish, move the infected files to Quarantine.
- Restart Windows 10 normally.
Resetting BIOS to factory settings
Here’s an example of a situation:
How to fix. In this case, there is not a Windows 10 problem, but an error during the hardware initialization phase. SIMply put, the computer’s OS doesn’t recognize the hard drive and boots from another device. To solve this problem, you need to go to the BIOS menu and change the boot priority, specifying the hard disk or SSD as the boot device.
- You can enter BIOS most often by holding Del or F2 when starting the PC.
- In the Boot (Boot device priority) section, just specify the desired device or change the order by moving the HDD name to the top of the list.
- Save settings and reboot PC.
How to remove black screen when booting Windows 10
Almost all Windows users saw a black screen at startup. This is a sure sign that the OS cannot boot correctly. Restarting does not always help.
Unfortunately, even installing the latest version of the OS. Windows 10. does not insure against a black screen. This is often due to software compatibility issues, conflicting / outdated drivers and other factors.
In this guide, we will look at various options for bypassing the black screen for Windows 10. If you have an older version of the OS, refer to this instruction for Windows 7 (it is also relevant for Windows 8 and partially XP).
Hardware driver conflict with Windows 10
An example of a problem:
How to fix. You can use a bootable disk or a Windows 10 flash drive, select a recovery mode, specify a rollback point before installing the drivers. Black screen after booting Windows 10 will probably go away.
You can also enter Windows Safe Mode in the following way.
In addition to the above methods, manual replacement of hardware (namely, a video card) or switching through the BIOS of an external video card to an integrated one (if any) helps. Sequencing:
- Insert another video card into the motherboard.
- Try to log in and remove old drivers manually.
- Change the video card to the old one and turn on the PC.
Reinstall Windows from a USB flash drive
There is a fairly SIMple solution. reinstall Windows 10 from a USB stick. “Fresh” OS works stably, conflicts with hardware can occur, but this does not happen very often.
All you need to create such a portable installer is a usb stick, a work computer, an ISO image with Windows 10, and the Rufus program. It is required to write Windows to a USB flash drive. so,
- Launching Rufus.
- In the Boot selection, specify the location of the iso file.
- In Device, select the media to which the Windows Installer is recorded.
- The rest of the settings can be left alone, they will be set automatically.
- Press Start, wait for the end of the recording.
- Reboot the PC, specifying the USB flash drive in the BIOS as the priority bootloader.
- Reinstall Windows.
Answers to readers’ questions
Windows 10 after logging into the system gives a black screen and we have a smaller blue screen and says “there was a problem, try again”. I’m doing the recovery, it’s successful, but (!) After booting the system and logging in from the beginning, it shows my wallpaper icons and so on for a few seconds I’m happy, and then again just a black screen pops up, as if something is interfering or is there an error somewhere? Help I do not know what to think already and what to try! Drivers? HDD error?
The problem is this. I have Windows 10, when it is turned on, it boots, everything is shown on the monitor, then a black screen, sounds. as when turned on, but the screen is black, there is no mouse cursor. Before that, I disconnected all the wires, since the button broke, but I made it and connected everything in place. Tell me what to do?
I have Windows 10. OS offered me to install new drivers. I installed them. Then, after turning on, a black screen with a cursor began to appear. You wrote above that you need to reinstall Windows, but how to do it without the screen and Windows itself?
The computer worked. I put it on sleep mode. After a few hours, I turned it on, and the monitor is black, the system unit works, but Windows does not start. There is nothing on the screen, not even a cursor. I tried through f8. nothing happens. Windows 10 operating system.
Hello. From the very morning my laptop hung and the Internet stopped working (I have Windows 10). In the evening it began to turn off and after a while only a black screen and a cursor appeared. I tried to check it for errors, but this screen still appears. Safe mode works, but no updates have been observed in the last 4 days.
The screen is black, shows the logo, but windows 10 does not start, entering the BIOS via F9, Yepo 737A laptop, the new one has not yet used (did not have time) at startup, the English language, I wanted to change, that’s all.
Hello!) The problem is this, when the computer is restarted, a black screen, the system unit makes a noise, but Windows does not load because there is no sound, installed the official drivers, reinstalled Windows 7/10, a new hard drive (more precisely, an SSD). I don’t remember if this happened after replacing the processor. But I bought a Xeon E5440 with Ali at one time, flashed the BIOS, after a while 2 slots for RAM stopped working, only 2 out of 4 slots work. The problem is solved only by turning off, not rebooting the PC. “
A black screen without a cursor, I hadn’t done anything like that before, but before that the screen rippled and shifted for a very long time. There seems to be an installation disk for the monitor. Can you tell me how to fix it?
When you turn it on, the inscription “Asus” is displayed, as usual, and then just a black screen with a disappearing underscore at the top left and that’s it. There is no cursor, f8 does not lead to anything when loading, if you wait, then nothing happens
Installed the program from the disk to the computer and the screen turned off, the computer itself is working and music is playing, what to do?
Hello. I played a game the other day, everything froze and vertical sandy stripes appeared on the monitor. I restart the computer and during Windows boot, when it almost comes to entering the password, just a black screen, the desktop does not load. You can enter safe mode. Windows reinstalled, does not help. Windows 10 pro.
Good afternoon! We have assembled a completely new computer, haven’t really used it yet. One evening, while watching the series, the screen just went out, but the computer did not turn off. After rebooting, there is no video signal on the screen, and the PC itself turns on and off (the fans light up, vidyaha, but the monitor does not receive a signal). Thanks in advance!
Hello. The problem is as follows. When you turn on the computer, it does not turn on, there is a black screen, the system unit is noisy. The fan of the processor and power supply is running. RAM is installed, all cables are working (tested on another PC), the monitor is working, on the mat. all cables are perfectly installed on the board. I tried to change the power supply unit, it didn’t help. I checked the processor, it is clean, no signs of warming up. RAM is clean too. I looked after the computer well. The connectors also work. I tried to install a new working video card, it did not help either. The problem arose after 2 months of inactivity. When turned on, nothing appears on the monitor, a black screen and that’s it. Mat. the fee does not squeak (it seems that it did not give it before) Help solve the problem, the problem arose on its own. I don’t want to throw it out. The wizards could not fix it, they say it is necessary to change the board, but they do not specifically know where the problem may be on the board. The board is not cheap and the computer is not a new generation. Help solve the problem. Thank you in advance!
Windows 10 won’t start: what to do? Black screen when booting Windows 10
“Windows 10”. new operating system. It has an updated interface. Not everyone can get used to it. However, support for Windows 7 is now ending. And users have to switch to the “eight” and “ten”. It is not hard to guess that a new operating system often encounters crashes and malfunctions. What to do if suddenly a person does not start “Windows 10”? How to solve this problem? We will have to understand these issues further. In fact, if you follow some guidelines, the phenomenon can be removed once and for all.
Windows 10 won’t start? Is the operating system running and loading too slowly? In this case, you will have to scan your computer for viruses. They are not here? Then you need to clean the registry. Does the PC slow down anyway? If the user is confident in the power of the computer, you will have to debug the OS.
Usually it comes down to the following manipulations:
- open the “Task Manager” and in the “Autostart” section disable the bulk of the programs;
- remove all unnecessary software;
- get rid of obsolete and unnecessary files (with emptying the trash);
- defragment the hard drive (you can do without cleaning and restoring the registry).
As a rule, all this helps to speed up the computer. And then the operating system will boot and respond to user requests very quickly.
Why won’t Windows 10 start? Sometimes the most common system failures are the cause. They cause the user to see a black screen instead of the desktop.
How to fix the situation? The first thing a user should do. restart the operating system. For example, by turning off and on the computer. If the reason lies in a system failure, Windows will start successfully.
Registry to help
Black Screen Appears When Booting Windows 10? Every user may encounter system registry errors. They lead to the fact that the OS does not boot. This is a rather unpleasant phenomenon, but it can be dealt with.
It is advisable to use additional software. This is the CCleaner program. It helps to automatically clean and restore the PC registry.
- Start “Windows 10” in Safe Mode (with drivers).
- Launch CCleaner.
- Click on “Analysis”, then on “Cleanup”.
- Open the “Registry” tab.
- Click on “Check”.
- Wait for the operation to complete.
As practice shows, after restoring the registry, the user will again be able to enjoy the operating system from Microsoft. Experienced users can use the command line to bring ideas to life.
Windows 10 won’t start? Many users face this problem. In some cases, when loading the operating system, a black screen appears, but the sounds “off-screen” are heard.
This phenomenon indicates a problem with the video card. We’ll have to remove it and replace it. The operating system will then work again. You can take the computer to a service center and report your suspicions. The wizard will check the performance of the video card and help fix problems.
Black Screen Appears When Booting Windows 10? This can happen due to faulty BIOS settings. The only correct solution. roll back parameters.
This can be done either using the BIOS menu or by pressing a special switch on the motherboard. The SIMplest solution is to de-energize the computer battery. It is enough to take it out for a few seconds and insert it back.
The Sources of All Troubles
Windows 10 not working? There can be many reasons for this phenomenon. And it is often problematic to identify them.
In practice, problems with starting the operating system arise from:
- damaged drivers;
- hardware conflicts;
- incompatibility of “iron”;
- viral infection of the PC;
- the presence of a large amount of information on the computer;
- CPU overload;
- system failures;
- critical errors;
- damage to equipment.
In fact, finding the true cause of a failure can be problematic. Windows 10 won’t start? What to do? It all depends on the specific situation. Below we will consider the most common scenarios.
But sometimes such actions do not help. The user still gets a black screen when loading Windows 10. What to do?
The user can select a restore point for the entire operating system. This technique is effective for failures associated with updates. It is not suitable for critical errors.
So, to restore “Windows 10”, you will need:
- Turn on the computer and press F8 when the system boots.
- Go to “Diagnostics”. “Extra options”.
- Select a restore point.
- Wait a few minutes.
All of the above steps will roll back the operating system to the selected date. Usually the process takes only a few minutes, but sometimes you have to wait longer.
What if the user suspects that his computer is infected? We’ll have to check the OS for viruses. But if the system does not boot, it will not be so easy to do this.
To bring the idea to life, the user must:
- Enter Windows 10 Safe Mode with Network Drivers.
- Run antivirus.
- Scan the system.
- Remove all potentially dangerous objects. Clean up infected files (if possible).
- Restart OS.
If everything is done correctly, the computer will work. The disadvantage of this technique is that viruses often completely destroy the operating system. And after removing them, you have to reinstall Windows.
Incompatibilities and conflicts
Windows 10 is a brand new operating system. She is faced with the incompatibility of old equipment. And so, when the OS boots, a black screen appears. In some cases, you can see text with an error on it. The appropriate inscription will help determine what exactly and with what conflicts.
It is not hard to guess that replacing incompatible devices is enough to fix the problem. It is advisable to install “Windows 10” on new computers. And choose hardware that is compatible with the software mentioned. Then this scenario will not bother the user.
Solving the problem of starting Windows with a black screen. Black screen when booting Windows 10, 8, 7 and XP
A black screen when starting Windows is a fairly common error of this operating system, but it is expressed in the fact that after loading the BIOS, nothing happens, but just a black screen.
This error appeared in the distant days of Windows 95, but to this day, even in new versions of this OS, users around the world continue to face it. And all because there is no one single error, a specific source of the appearance of a black screen. it can be different on each computer.
Causes of a black screen when you turn on your computer
- The most common cause of a black screen is the recent installation of any driver or software that disrupts the system.
- Infection with viruses that can break system files
- Damage to registry keys or system files, such as when the lights are turned off unexpectedly
- Unlicensed OS version
- Failed system update
- Loosely connected cables, such as a cable to a monitor or video card
- Hardware problems (video card, RAM, processor, etc.) when they become unusable
Steps after booting Windows into Safe Mode
If Windows was able to start in Safe Mode, then the most likely cause of failure will be recently installed drivers or programs. Try to remove them and restart your computer.
Check the system disk for errors, for this:
- Open “My Computer”
- Find the disk on which the system is installed and by right-clicking on it, select “Properties” from the context menu
- Select the “Service” column and click on the “Check” button
- Reboot your computer
How to check a disk for errors
Also, it will not be superfluous to check the system for viruses, for example, the program Dr.Web CureIt.
Free Download Dr.Web CureIt
If the antivirus found viruses and removed them, but the system still does not boot and a black screen appears, then the virus may have changed the boot settings. To solve this problem, you need to change the registry, for this:
a) On the keyboard, SIMultaneously press two keys “WINR”
b) A window with an input field will open, type “regedit” into it (without quotes)
c) After the “Registry Editor” exits, in the left column, find the branch: KEY_LOCAL_MACHINE / SOFTWARE / Microsoft / WindowsNT / CurrentVersion / Winlogon
What SHELL looks like
d) In the right window find the “Shell” parameter, open it and make sure that there is exactly the value “explorer.exe” (without quotes) without any additional lines. If they do exist, delete them, leaving only “explorer.exe”. Save settings and restart your computer.
Restoring the startup and the system from its “restore point”
If the steps described above did not help, then you can still try to “restore startup” through internal Windows tools, or restore the system to the state when it was still functioning normally.
To do this, like the last two times, when you boot the computer, press the “F8” key, but now, select the topmost item “Computer troubleshooting.” Then select the language and go to the “System Recovery Options” window.
How to choose to troubleshoot your computer
Startup and System Restore
Select the topmost item “Startup Repair”. An automatic error check starts. After checking, restart your computer.
Select this item if startup recovery did not help. Everything is SIMple here, to show absolutely all restore points, check the box “Show other restore points”, then select by date the point when the system was still functioning normally.
System restore will pass, the computer will automatically restart, after which Windows should boot normally.
Boot Windows in Safe Mode and solutions
In “safe mode”, Windows runs with a limited number of functions. most drivers and services will not be involved. This mode is available in all versions of this OS (95, 98, XP, Vista, 7, and win8)
To start Windows in safe mode, you also need to press the “F8” key immediately after the BIOS boot logo, but this time select “Safe Mode” from the list.
Safe Mode Boot Selection
Load Last Known Good Configuration
The first thing to do is try to load the “last known good configuration”, which means that we will boot the computer from the place when it was last booted and worked normally. To do this you need:
- Turn on the computer and immediately after the BIOS boot logo quickly and press the “F8” key several times or just hold it down
- A window with OS boot modes will open (see the picture)
- Use the arrows on the keyboard to select “Last Known Good Configuration (optional)” and press the “Enter” button
Last Known Good Configuration
After the actions taken, the computer should boot normally, if it does not help, then.
If Windows won’t boot even in Safe Mode
In this case, check if all cables are properly connected to the system unit and the monitor. If it does not help, then, most likely, some component of the computer has become unusable and it will have to be taken to a service center.
In the most extreme case, you may need to reinstall Windows, but before that, you should make sure that the problem is definitely not hardware, i.e., not in the components of the system unit or cables.
Causes of black screen error in Windows 10
A black screen after updating Windows 10 often occurred due to incorrect operation of the video adapter driver (in most cases on laptops) and antivirus (Avast, Norton, old versions of Dr. Web), less often other software. At the moment, the causes of the error have hardly changed.
Most often, after booting Windows 10, you only see a black screen with a mouse cursor. Possible ways to resolve the issue:
- Clean boot Windows
- Removing the graphics card driver
- Disable system services
- Removing faulty software (Antiviruses, crypto-programs)
- Creating a new profile
If there is a mouse cursor on the black screen and it is possible to launch the Task Manager (CtrlShiftEsc), then almost all the proposed options can be performed without using safe mode.
Fix Windows 10 black screen
Removing the graphics card driver
To solve the problem with a black screen, open the Task Manager and call the Run window, enter the devmgmt.msc command. after which the Device Manager will open. Let’s open the Video adapters tab and see the devices that are used in the computer.
Select the adapter and click on the red cross. Deleting a device, a warning window will appear with the ability to remove and video card drivers, put a check mark, delete and reboot.
On some laptops, for the correct operation of two video cards, correct installation of drivers is sometimes required, preferably a clean installation and a desirable BIOS update.
Also, to quickly remove the driver, you can use the DDU. Display Driver Uninstaller utility. We load the utility, unpack and run it, it will automatically determine the model of your video card, driver version and offer several options for removal. It is recommended to run Uninstall and reboot.
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Removing faulty software (Antiviruses, crypto-programs)
It happens that old and not updated versions of antiviruses (Avast, 360, Avira) and crypto-programs (CryptoPro, VipNET) can cause Windows 10 not to boot, showing a black screen. This software contains drivers that may cause failure during system boot. In order to identify the error, go to Event Viewer. enter the eventvwr command. First go to the Windows logs and open the System log, you need to find system errors with the code 0x0000005 (access error), by the name of the faulty module, you can determine the application itself. The Application log is checked in the same way.
If you have decided on an application or you have guesses about the application that may interfere, then call the Programs and Components window. appwiz.cpl. find the required application and uninstall, but it is better to use the uninstaller from the software manufacturer’s website, it is guaranteed to remove the application and its “tails”.
Recovering a file deleted by Windows 10 Defender as saving a drowning man is the work of the drowning man himself
Some users faced black screen issue when booting Windows 10 during the free upgrade period. The update has finished, but the error has not gone anywhere. In this article, we will look at the most common options for solving the black screen error after booting Windows 10, from SIMple to complex.
Black screen at boot
A real way to get rid of scammers who call and drop
Black screen when booting Windows 10
Clean Boot. System startup procedure, no third-party service applications.
First, launch the Task Manager and disable all applications in the Startup tab (Some antiviruses cannot be disabled. self-defense built into the antivirus).
Then, click on the file and select Run a new task where we enter the msconfig command and click OK. The system configuration window will open, where in the Services tab you will need to check the Do not display Microsoft services, then click on the Disable all button and confirm the restart.
Test device has a clean system, so no third-party services are there.
Decrease screen resolution
We go into safe mode and change the screen resolution, for example, to 1024 x 768.
Start the computer in normal mode. if it boots correctly, we return the previous resolution. At the same time, if the problem is not solved and we see a black screen again, we need to make sure that the power supply is working (if there is not enough power, then the video card will not be able to work at optimal settings) or the video card itself.
We check if we have any problems with RAM:
- Trying to rearrange the strips to different slots on the motherboard.
- If there are several modules, we try to remove one at a time and check the operation of the computer.
- We do a RAM test, for example, using the memtest86 program.
Replacing the graphics card
If the previous options did not help or if changing the resolution helps for a while, the problem may be in the video card.
You can try switching to the built-in (provided that a discrete adapter was previously used) or replace the video card with another.
System rollback can help. Read more in the article How to roll back the system.
Checking the disk for errors. To do this, run the command:
where c: is the name of the drive on which the system is installed.
If the check shows errors, we perform a check with error correction:
We answer the request to check the disk at system startup:
The CHKDSK command cannot be executed because the specified volume is in use
another process. Whether to check this volume when
next system reboot? [Y (yes) / N (no)] Y
and restart the computer.
If the check did not show any errors, it is also worth checking the status of the disk with CrystalDiskInfo and scanning it for physical errors with HD Tune. If surface errors are found on the disk drive, you need to replace it with a new one.
Reboot or waiting
Before proceeding with the solution, try the following:
- restart the computer again. it is quite possible that the problem will be solved.
- wait, 2-3 hours. the system can start checking the status without displaying the process on the screen, which is why it seems that it did not boot correctly.
Pay attention to SIMilar symptoms.
- If we see a black screen immediately after turning on the computer (the Windows or BIOS splash screen does not appear on the monitor), go to the article The computer does not turn on.
- If the boot hangs before the operating system splash screen, possibly with a blinking cursor (underscore), the problem may be with the disk drive or boot loader. Read more in the instructions Booting the computer freezes on the startup screen saver or black background with a blinking cursor.
- If a menu is loaded in front of us on a black background, we try to select the usual Windows boot.
- If there is text with an error code on a black background, you need to study it using the search engine.
Below are solutions for the situation when Windows has booted, but instead of the desktop, we see a blank black screen without labels and text (only the mouse arrow can be present).
Since nothing appears on the screen, most of the solutions below are run in Safe Mode or from the command line. The latter can be called by pressing the Ctrl Shift Esc combination. File. Start a new task.
Windows Explorer problem
Explorer is the main program in Windows that is responsible for displaying windows. If it malfunctions, you may experience blank desktop display problems.
You can launch Explorer through the task manager. Read more in the article The desktop is missing.
In some cases, malware removal tools can block an important system file.
We are trying to remove the antivirus program. To do this, we try to enter safe mode. For reliability, it is worth downloading a specialized utility for removing antivirus from the developer’s website.