Black screen when turning on acer laptop

Fix 4: scan for viruses and malware

Note. To complete this method, you need to log into your computer. If you are unable to log into your computer, boot your laptop in Safe Mode over the network, then follow the instructions below.

Acer laptop screen may be black if your system has been damaged by a virus or malware.

So run a virus scan all over your Windows system. Yes, it may take a while, but it’s worth it. Unfortunately, Windows Defender may not detect it, so it’s worth trying another antivirus program like Avira and panda.

If any malware is found, follow the instructions of the antivirus program to fix it.

Then restart your computer normally and see if it fixes the black screen issue.

Acer laptop black screen when turned on what to do

black, screen, turning, acer, laptop

Does your Acer laptop go to black screen, sometimes the screen is black after the logo? Don’t worry The solutions in this article can fix the black screen issue on your Acer laptop.

Fix 1: reset your laptop power

Resetting the power helps fix the Acer black screen problem and it works for many people. Here’s how to do it:

  • Turn off your laptop.
  • Disconnect the AC adapter cable. hard disks. battery and any other connected peripherals.
  • Press and hold the power button for 30 seconds and release. Your laptop will boot and shut down during this time period.
  • Put the battery back in and connect the charger. Then don’t connect anything else.
  • Press the power button. as usual to turn on the laptop.

Your laptop should start normally now.

If your laptop screen is black, don’t worry. There are other solutions too.

Try these fixes

Here are some solutions you can try if your laptop screen is black. You don’t have to try them all; just go down the list until everything works.

  • Power off your laptop
  • Try the F2, F9 and F10 keys
  • Update your graphics card driver
  • Check for viruses and malware
  • Update BIOS

Note: The screenshot below is from Windows 10 and the fixes apply to Windows 8 and Windows 7.

Fix 2: try the F2, F9 and F10 keys

If you find your Acer laptop is black, you can try this:

  • Be sure to turn off your laptop and disconnect all external devices.
  • Press the power button. to turn on the laptop.
  • when you see the Acer logo or splash screen, press F2. F9. F10 and the Enter key on your keyboard.
  • Select “Exit” “Yes” and press Enter.

Your laptop will start and the black screen issue should be resolved.

Fix 3: update the graphics card driver

A missing or outdated graphics driver in your laptop can cause a black screen, so you should make sure the graphics drivers in your laptop are up to date and update those that are not up to date.

Note. To complete this method, you need to log into your computer. If you are unable to log into your computer, boot your laptop in Safe Mode over the network, then follow the instructions below.

You can manually find the latest version of your graphics driver from the manufacturer, download and install it on your computer. This takes time and computer skills. We recommend this if you are confident in your computer skills.

If you don’t have time or patience, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running on, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about an installation error.

  • Download and install the Easy driver.
  • Launch Driver Easy and click the Scan Now button. Driver Easy will scan your computer and find driver problems.
  • Click the Update button next to the marked graphics device to automatically download the correct driver version (you can do this with the FREE version), then install the driver on your computer.
    Or click “Update All” to automatically download and install the correct version of any drivers that are missing or outdated on your system (this requires the Pro version. you will be prompted to update when you click the “Update All” button).
  • After the update, restart your computer for the changes to take effect.

Check and see if your laptop screen is working properly.

Fix 5: update BIOS

BIOS stands for Basic Input Output System. This is software that is stored on a small memory chip on your computer’s motherboard. BIOS is used to identify and fix hardware problems on your computer or laptop.

To update the BIOS, go to the Acer support page and find the BIOS file for your Acer laptop model. Download it to USB stick and follow Acer instructions to update BIOS.

IMPORTANT: Take extra care when updating the BIOS. If you make a mistake or an error occurs, your laptop may stop working and you could lose your data. Therefore, always back up your laptop data before updating your laptop BIOS.

So here it comes, hopefully this post comes in handy and resolves your black screen on Acer laptop. If you have any questions, feel free to leave comments below and we’ll see what else we can do.

Black screen when you turn on your computer, laptop. What to do?

Good day!

Unfortunately, no one is immune from mistakes and problems. Even very careful users who monitor the security of their Windows sometimes encounter the absence of the usual image on the screen (in common people they simply say: “I have a black screen.”).

I don’t want to be trivial, but this problem has its own nuances. The thing is that each user understands completely different things under a black screen.

For one, this is when his Windows has booted, and instead of the wallpaper on the desktop, he simply sees a fill in black, and for the other, when there is nothing on the screen at all (not a single inscription).

In order to somehow group the various causes and solutions, I have identified the three most typical behavior of a computer (laptop) and Windows OS (see ).

In this article I will try to give an exhaustive answer and solution for each possible option. I think that many users, using the article, will be able to solve the problem on their own and save some money.

Why a black screen could appear. Analysis of reasons and solution

Nothing is shown on the screen (even logos)

By this option, I mean the complete absence of any image on the screen (after turning on the device): i.e. there are no inscriptions, errors, neither immediately upon turning on, nor after. no logos even appear (for example, Acer, Lenovo, etc. manufacturers).

1) Check if the computer and monitor turn on at all, how the LEDs behave?

The first thing to pay attention to is whether the LEDs on the case of the system unit and monitor are on. Often when the power cord is accidentally pulled out of the outlet.

Also, do not forget that there is another power switch on the system unit (it could be accidentally turned off, for example, when cleaning dust or when moving the unit).

For laptop users: check if the battery is dead. Try to connect the charger and after a while turn on the device.

I also recommend that you disconnect everything you can from your computer. leave the very minimum: monitor, keyboard (TV, speakers, printer, etc. for the duration of testing and troubleshooting. disconnect!).

READ  How to narrow the screen on a laptop

I don’t want to generalize, but such banal reasons account for about half of the problems with the absence of an image on the screen.

2) Check if the cable from the video card to the monitor is firmly inserted, whether it is broken?

It also often happens that the picture is missing on the screen due to the fact that the plug is not firmly inserted or the cable that connects the monitor to the system unit is completely interrupted.

Disconnect the cable from the monitor and the system unit, carefully review it and reconnect it. If there is another similar cable, it is recommended to try it.

Broken USB cable // Broken while transporting the device

Also, when the monitor is not receiving a signal (for example, in case of problems with the cable), it often displays the error “No signal” (No Signal, Check Signal Cable, etc. derivatives).

Cable not connected (Check Signal Cable)

3) Try to shine a flashlight on the screen (the backlight may be out of order)

The backlight sometimes fails on screens. If it is true. then you will not see anything on its surface: the image will become too dim.

Try to shine an ordinary flashlight (table lamp) perpendicular to the screen. If the problem is with the screen. should see the part of the image where the flashlight beams fall.

Backlight burned out. the image is visible only when the table lamp shines on the surface of the monitor

4) The problem may be related to the second (external) monitor

Some laptops have specials. keys to turn off the screen. They are needed to display the image on an external monitor.

If you connected an external monitor before, then it is quite possible that the laptop “remembered” this and transmits the image to an unconnected monitor (while its own is turned off).

ASUS laptop. screen off (function key)

5) The video card or monitor is out of order

If you hear how the fan is working, you see blinking LEDs after turning on the computer, but there is no image on the screen. it may very well be that your video card has burned out (or the monitor itself has become unusable).

Pay attention to the sounds: according to the POST standard (i.e. BIOS self-test system). if the video card is burned out and does not respond to requests for mat. board, one long and two short beeps should sound (note: a speaker (speaker) is installed in the system unit, which will “hum”).

In general, I highly recommend connecting another monitor to your PC as a test and see if there is a picture on it. If there is a picture, then the problem lies in your monitor, if not, there is probably a problem with the video card (or motherboard).

How to connect an external monitor to a laptop. see step by step example

A logo is shown on the screen, some inscriptions, and then everything disappears (Windows did not start loading)

If something is shown on the screen and then disappears or you see some inscriptions (error). most likely the problem lies in the fact that the laptop (computer) cannot find the boot data (for example, the Windows bootloader was damaged on the disk, or the disk is completely disconnected due to the detached cable).

Below I will analyze the main reasons for this behavior, and what is better to do.

1) Check if you have inserted a CD / DVD disc, if you have forgotten a USB flash drive, etc.

By default, the computer’s BIOS first tries to find boot records on flash drives, floppy disks, CDs, and only then on the hard drive.

Therefore, if you forget to take out, say, a music CD, the computer, after shutting down (rebooting), will start looking for boot records on it (it will not find them, because a disc with music) and will give you a “black” screen with an error in 1-2 sentences (for example, “Press any key to boot from CD.”).

To avoid such a seemingly simple thing, be sure to check and remove all disks, floppy disks, flash drives from the PC.

2) Look carefully at the error (inscriptions), if any. They often contain the cause of the problem.

If you see an error on your screen, even a small inscription in the corner of the screen, be sure to take a photo (write down) it. Often times this simple message contains the solution.

Error “reboot and select proper boot device or insert boot media in selected boot device and press a key” // PROVIDED AS AN EXAMPLE

For example, the error “reboot and select proper boot.” (Given as an example) is treated here according to this instruction.

3) Is the Windows bootloader damaged? Attempt to restore

The Windows loader can be damaged as a result of a virus infection of the PC, when updating the OS, inaccurate user actions, due to incorrect operation of the antivirus, etc.

Even in the event of an emergency shutdown of Windows (for example, during a power outage). it may so become that after turning on you will encounter a similar problem.

Most often, if the bootloader is damaged, an error should appear on the screen, like: “No bootable device found.”, “An operating system wasn’t found”, “reboot and select proper.”, Etc. But it also happens that there is simply nothing shown at all.

Whatever it was, I recommend trying to restore the bootloader (for this you need an installation flash drive with Windows). About how to do everything in steps, this article will tell you.

4) Go to BIOS / UEFI and check if the hard disk, RAM, etc. devices are detected. Also try resetting BIOS settings to optimal

If the BIOS settings fail, the computer may stop booting. It is also possible that the hard drive has ceased to be detected (for example, due to its breakdown or a loose cable).

To find out whether the computer sees the disk itself, whether it determines its model, you need to go into the BIOS and see for yourself.

How to reset BIOS settings // reset BIOS password on laptop and PC.

Notebook BIOS settings (main page) / As an example

5) If you have 2 video cards (integrated and discrete)

If your computer (laptop) has two video cards (integrated and discrete), then try disabling one of them (most often this can be done with a discrete video card. By the way, with which there are most problems with overheating).

You can disable one of the video cards in the BIOS settings (note that this can not be done in all versions). You need to find the Configuration section: it should have a parameter called something like “Graphic Device Settings”.

It is recommended to turn off the discrete video card when you want to save battery power (important for laptops), when it malfunctions, when there is a lot of noise from the cooling system.

6) RAM problem. Planks need to be tested

In general, in case of problems with memory bars, you can often see not a “black”, but a “blue” screen, the computer often reboots, various errors pop up, etc. Nevertheless, I recommend checking the RAM “up to the heap” too.

How to test RAM. see step by step example

In addition to the dough, it is recommended to remove the strips from the slots, clean their contacts with an ordinary eraser, brush off dust and the remnants of the eraser with a brush. This should be done carefully, on a clean, flat and dry surface. Do not forget to blow out the dust from the slots on the mat. board.

If you have several dies of RAM, then connect only one of them for the time of troubleshooting. Try to start the computer with only this one plate (then turn off the PC, and connect another plate, and start the PC with it).

Windows starts loading and then the screen goes black

Approximate sequence of switching on the PC

In this case, the overwhelming number of reasons are related to the Windows OS: for example, the system files of the OS could be damaged, the Explorer may not start, viruses and adware, etc.

1) Problem with OS activation (Windows is not genuine)

If your Windows OS activation fails (or you did not activate it at all), then on the desktop, instead of the wallpaper and a beautiful picture, you will see a message on a black background stating that your copy of Windows is not genuine. See example below.

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Your copy of Windows is not genuine

To be honest, I personally would not attribute this reason to the problem of the “black” screen. after all, you have the OS loaded, you can use it. In this case, I recommend either entering your key, or installing a legal copy of Windows 10 (you can download it officially and free of charge from Microsoft itself).

2) Windows bootloader may be damaged

3) Try to boot in safe mode (there may be a driver conflict, for example)

Often, when updating or installing drivers (and some other software), it may happen that after restarting the PC. Windows will “refuse” to boot. This can happen due to a driver conflict (for example).

In any case, I recommend trying to boot Windows in Safe Mode (this mode loads only the most important processes necessary for the OS to work. Thus, it starts even in the most hopeless cases.).

Most often, to enter safe mode, immediately after turning on the PC. you need to press the F8 key several times. Next, a window should appear with the choice of the boot mode. An example is shown below.

When you boot into Safe Mode, remove the last installed applications and drivers, after which your OS stopped loading. It will also not be superfluous to conduct an anti-virus scan of the system.

How to remove viruses from your computer if the antivirus does not see them. see step-by-step instructions

4) Perhaps the problem is related to the explorer (it may simply not start)

Try to hold down the CtrlAltDel keys at the same time and open the task manager. If the task manager starts. already not bad (it means Windows was booted, the explorer just did not start).

To start Explorer, in the task manager, click “File / start new task”. Then type explorer in the “open” line and press Enter. After starting the explorer, you should see the familiar desktop.

5) Possible infection with adware and viruses

Problems with loading the OS can be associated with the action of viruses. For example, some viruses block the desktop, show various banners, preventing the user from reaching their shortcuts (to at least learn how to deal with this).

It is recommended to check the entire system drive with a modern antivirus. How to do this if Windows does not boot normally:

  • use safe mode. In safe mode, you can also open some pre-loaded antivirus. the same Dr.Web Cureit and run it completely through the system. I recommend for this case; online antivirus software that does not need to be installed;
  • boot from LiveCD-disk (or flash drive). This “thing” does not require installation on a hard drive and works autonomously: and having booted from it, you can easily drive all hard drives connected to the system. About how to burn such a disc and check the PC with it, see the article.

6) System recovery and reinstallation

Well, the last thing I recommend is to try to restore the system (if, of course, you have checkpoints).

If the recovery does not help, there is only the last and correct solution. to reinstall the system (although I am not a supporter of this, but with some problems, it is easier to rearrange the system than to “get to the bottom” of the truth).

Nothing is shown on the screen (even logos)

By this option, I mean the complete absence of any image on the screen: i.e. there are no inscriptions, errors, neither immediately upon switching on, nor after. no logos appear (for example, Acer, Lenovo, etc. manufacturers).

1) Check if the computer and monitor turn on at all, how the LEDs behave?

The first thing to pay attention to is whether the LEDs on the case of the system unit and monitor are on. It is not uncommon when the power cord is accidentally pulled out of the outlet. Also, do not forget that there is another power switch on the system unit (it could be accidentally turned off, for example, when cleaning dust or when moving the unit).

For laptop users: check if the battery is dead. Try to connect the charger and after a while turn on the device.

I also recommend that you disconnect everything you can from your computer. leave the very minimum: monitor, keyboard (TV, speakers, printer, etc. for the duration of testing and troubleshooting. disconnect!).

I don’t want to generalize, but such banal reasons account for about half of the problems with the absence of an image on the screen.

2) Check if the cable from the video card to the monitor is firmly inserted, whether it is broken?

It also often happens that the picture is missing on the screen due to the fact that the plug is not firmly inserted or the cable that connects the monitor to the system unit is completely interrupted. Disconnect the cable from the monitor and the system unit, carefully review it and reconnect it. If there is another similar cable. it is recommended to try it.

Broken USB cable // Broken while transporting the device

Also, when the monitor is not receiving a signal (for example, in case of problems with the cable), it often displays the error “No signal” (No Signal, Check Signal Cable, etc. derivatives).

Cable not connected (Check Signal Cable)

3) Try to shine a flashlight on the screen (the backlight may be out of order)

The backlight sometimes fails on screens. If it is true. then you will not see anything on its surface: the image will become too dim. Try to shine an ordinary flashlight (table lamp) perpendicular to the screen. If the problem is with the screen. should see the part of the image where the flashlight beams fall.

Backlight burned out. the image is visible only when the table lamp shines on the surface of the monitor

4) The problem may be related to the second (external) monitor

Some laptops have specials. keys to turn off the screen. They are needed to display images on an external monitor. If you connected an external monitor before, then it is quite possible that the laptop “remembered” this and transmits the image to an unconnected monitor (while its own is turned off).

ASUS laptop. screen off (function key)

5) The video card or monitor is out of order

If you can hear the fan running, you see the LEDs blinking after turning on the computer, but there is no image on the screen. it may very well be that your video card has burned out (or the monitor itself has become unusable).

Pay attention to the sounds: according to the POST standard (i.e. BIOS self-testing system), if the video card is burnt out and does not respond to requests for mat. board, one long and two short beeps should sound (note: a speaker (speaker) is installed in the system unit, which will “hum”).

In general, I highly recommend connecting another monitor to your PC as a test and see if there is a picture on it. If the picture is. then the problem lies in your monitor, if not. probably a problem with the video card (or motherboard).

Black screen when you turn on your computer, laptop

Unfortunately, no one is immune from mistakes and problems. Even very careful users who monitor the security of their Windows sometimes encounter the absence of the usual image on the screen (in the common people they simply say: “I have a black screen.”).

I don’t want to be trivial, but this problem has its own nuances. The thing is that each user understands completely different things under a black screen. One. this is when his windows booted, and instead of the wallpaper on the desktop. he sees just a fill in black, while the other’s. when there is nothing at all on the screen (not a single inscription).

In order to somehow group the various causes and solutions, I have identified the three most typical behavior of the computer (laptop) and Windows OS (see right). In this article I will try to give an exhaustive answer and solution for each possible option. I think that many users, using the article, will be able to solve the problem on their own and save some money.

A logo is shown on the screen, some inscriptions, and then everything disappears (Windows did not start loading)

If something is shown on the screen, and then disappears or you see some inscriptions (error). most likely the problem lies in the fact that the laptop (computer) cannot find the boot data (for example, the Windows boot loader was damaged on the disk, or the disk was disconnected altogether due to the detached cable).

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Below I will analyze the main reasons for this behavior, and what is better to do.

1) Check if you have inserted a CD / DVD disc, if you have forgotten a USB flash drive, etc.

By default, the computer’s BIOS first tries to find boot records on flash drives, floppy disks, CDs, and only then on the hard drive.

So if you forget to take out, say, a music CD. then the computer after shutdown (reboot) will start looking for boot records on it (it will not find them, because a disc with music) and will give you a “black” screen with an error of 1-2 sentences (for example, “Press any key to boot from CD. “).

To avoid such a seemingly simple thing, be sure to check and remove all disks, floppy disks, flash drives from the PC.

2) Look carefully at the error (inscriptions), if any. They often contain the cause of the problem.

If you see some kind of error on the screen, even a small inscription in the corner of the screen. be sure to photograph (write down) it. Often times this simple message contains the solution.

Error “reboot and select proper boot device or insert boot media in selected boot device and press a key” // PROVIDED AS AN EXAMPLE

3) Is the Windows bootloader damaged? Attempt to restore

The Windows bootloader can be damaged as a result of a virus infection of the PC, due to incorrect operation of the antivirus, inaccurate user actions, when updating the OS, etc. Even in the event of an abnormal shutdown of Windows (for example, during a power outage). it may become that after switching on you will encounter a similar problem.

Most often, if the bootloader is damaged, an error should appear on the screen, like: “No bootable device found.”, “An operating system wasn’t found”, “reboot and select proper.”, Etc. But it also happens that there is simply nothing shown at all.

Whatever it was, I recommend trying to restore the bootloader (for this you need an installation flash drive with Windows).

4) Go to BIOS / UEFI and check if the hard disk, RAM, etc. devices are detected. Also try resetting BIOS settings to optimal

If there is a failure in the BIOS settings. the computer may stop loading. It is also possible that the hard drive has ceased to be detected (for example, due to its breakdown or a loose cable). To find out if the computer sees the disk itself, determines its model. you need to go into the BIOS and see for yourself.

Notebook BIOS settings (main page) / As an example

5) If you have 2 video cards (integrated and discrete).

If your computer (laptop) has two video cards (integrated and discrete). then try disabling one of them (most often this can be done with a discrete video card. By the way, with which there are most problems with overheating).

You can disable one of the video cards in the BIOS settings (note that this can not be done in all versions). You need to find the Configuration section: it should have a parameter called something like “Graphic Device Settings”.

It is recommended to turn off the discrete video card when you want to save battery power (important for laptops), when it malfunctions, when there is a lot of noise from the cooling system.

6) RAM problem. Planks need to be tested.

In general, in case of problems with memory bars, you can often see not a “black”, but a “blue” screen, the computer often reboots, various errors pop up, etc. Nevertheless, I recommend checking the RAM “up to the heap” too.

In addition to the dough, it is recommended to remove the strips from the slots, clean their contacts with an ordinary eraser, brush off dust and the remnants of the eraser with a brush. This should be done carefully, on a clean, flat and dry surface. Do not forget to blow out the dust from the slots on the mat. board.

If you have several memory sticks. then connect only one of them during troubleshooting. Try to start the computer with only this one plate (then turn off the PC, and connect another plate, and start the PC with it).

Why a black screen could appear. Analysis of reasons and solution

Windows starts loading and then the screen goes black

Approximate sequence of switching on the PC

In this case, the overwhelming number of reasons are related to the Windows OS: for example, the system files of the OS could be damaged, the Explorer may not start, viruses and adware, etc.

1) Problem with OS activation (Windows is not genuine)

If your Windows OS activation fails (or you didn’t activate it at all). then on the desktop, instead of wallpaper and a beautiful picture, you will see a message on a black background stating that your copy of Windows is not genuine. Example below.

Your copy of Windows is not genuine

To be honest, I personally would not attribute this reason to the problem of the “black” screen. after all, you have the OS loaded, you can use it. In this case, I recommend either entering your key, or installing a legal copy of Windows 10 (you can download it officially and free of charge from Microsoft itself).

2) Windows bootloader may be damaged

3) Try to boot in safe mode (there may be a driver conflict, for example)

Often, when updating or installing drivers (and some other software), it may happen that after rebooting the PC. Windows will “refuse” to boot. This can happen due to a driver conflict (for example).

In any case, I recommend trying to boot Windows in Safe Mode (this mode loads only the most important processes necessary for the OS to work. Thus, it starts even in the most hopeless cases.).

Most often, to enter safe mode, immediately after turning on the PC. you need to press the F8 key several times. Next, a window should appear with the choice of the boot mode. An example is shown below.

When you boot into Safe Mode, remove the last installed applications and drivers, after which your OS stopped loading. It will also not be superfluous to conduct an anti-virus scan of the system.

4) Perhaps the problem is related to the explorer (it may simply not start)

Try to hold down the CtrlAltDel keys at the same time and open the task manager. If the task manager starts. already not bad (it means Windows was booted, the explorer just did not start).

To start Explorer, in the task manager, click “File / start new task”. Then type explorer in the “open” line and press Enter. After starting the explorer, you should see the familiar desktop.

5) Possible infection with adware and viruses

Problems with loading the OS can be associated with the action of viruses. For example, some viruses block the desktop, show various banners, preventing the user from reaching their shortcuts (to at least learn how to deal with this).

It is recommended to check the entire system drive with a modern antivirus. How to do this if Windows does not boot normally:

  • use safe mode (how to enter it, I described above). In safe mode, you can also open some pre-loaded antivirus. the same Dr.Web Cureit and completely drive the system.
  • boot from a LiveCD disk (or flash drive). This “thing” does not require installation on a hard drive and works autonomously: and having booted from it, you can easily drive all hard drives connected to the system.

6) System recovery and reinstallation

Well, the last thing I recommend. this is to try to restore the system (if, of course, you have checkpoints).

If the restoration does not help, only the last and correct solution remains. reinstall the system (although I am not a supporter of this, but with some problems, it is easier to rearrange the system than to “get to the bottom” of the truth).

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