Blue screen when loading windows what to do
Running a good configuration
If the blue screen appeared 1-2 times, then you can do nothing. there was a failure that was eliminated by the system on its own. You need to troubleshoot the problem if BSOD crashes constantly, every time Windows boots.
First, try running Last Known Good Configuration. For this:
- Reboot your laptop.
- Press F8 at startup until the boot method selection screen appears.
- Select “Last Known Good Configuration”.
On Windows 8.1 and Windows 10, loading a successful configuration is difficult because the F8 key is disabled by default. You can fix the situation by making changes to the registry, but it is better to switch to another method of solving the problem with the appearance of a blue screen. system rollback.
System Restore and Driver Rollback
If you have System Restore enabled, then try starting the laptop in safe mode and rolling back Windows to a checkpoint when no BSOD problems occurred. If a blue screen appeared after updating drivers or installing new hardware, then for the sake of experiment, disconnect new devices and roll back the software.
- Open “Device Manager”.
- Find the driver (device) that has been updated (installed).
- Delete it or roll back to a previous version.
If a blue screen appears when you turn on the laptop and Windows does not load, then you can try to fix the problem using the installation media.
- Insert the installation disc (USB flash drive) into the laptop.
- Reboot the device and press F11 at startup until the Boot Menu appears.
- Select your bootable media from the list.
- Go to “System Restore”.
Windows will be scanned for errors and crashes. If the problem can be fixed automatically, then after restarting the BSOD will disappear.
Why did the blue screen appear?
A Blue Screen of Death (BSOD) is a critical error message that caused the system to crash (in this case, Windows). As a diagnostic tool for the problem, BSOD is perceived by many as the death of the system. But this is not true: almost all errors can be eliminated.
In 70% of cases, the reason for the appearance of a blue screen when loading a laptop is incorrect operation of the drivers. But there are other reasons too:
- Hardware failure.
- Laptop component conflict.
- Overheating of equipment.
- The consequences of improper overclocking.
- BIOS error.
- The action of viruses.
- Application crash.
As you can see, the reasons are both hardware and software. To pinpoint the source of the problem, remember (photograph) the error code.
By the code, you will quickly find the cause on the Internet and, accordingly, you will be able to take the necessary measures to eliminate the problem.
When you turn on the laptop, a blue screen appears. Reasons and repairs in St. Petersburg
In this article we will figure out why a blue screen appears when you turn on (boot) the laptop and further work on it is not possible. This is the case for Windows laptops. We will also learn how to diagnose the problem and fix it on our own, if possible at home. Otherwise, we recommend contacting the service center.
7 (812) 953-94-11, 7 (921) 984-75-12 (Kamennoostrovsky pr-t, 42, metro Petrogradskaya)
|General table of for laptop repair |
(without reference to a specific model)
|Troubleshooting||IS FREE||15 minutes to 2 days||–|
|Moisture has got under the cabinet (cleaning or replacing components)||1500 to 6500||2 to 7 days||Up to 60 days|
|The laptop is getting hot / overheating (replacing thermal paste and cleaning the cooling system)||1700||1 to 5 days||Up to 90 days|
|Replacing the hard drive (laptop won’t boot)||4500-5500||1 to 2 days||Up to 90 days|
|Reinstall Windows / Mac OS / Drivers (laptop buggy)||1500||1 hour to 2 days||Up to 30 days|
|Saving information (recovery)||From 1000||1 to 3 days||–|
|Please note: the table shows general for laptop repair without reference to any model or manufacturer. details can be obtained from the employees of our service center.|
We are not responsible for your actions. The article is for informational purposes only and does not urge you to act independently.
How to remove the blue screen of death
Let’s take a look at the general procedure for solving the problem of blue screen errors.
If the above methods did not help you get rid of the blue screen of death, try the following:
- Make sure there is enough free space on the hard drive.
- Install the latest system updates.
- Scan your laptop with antivirus software.
- Check your hard drive for errors.
- Clean the laptop from dust and check its cooling system.
- Make sure that all modules inside are connected correctly.
All these are general recommendations for eliminating BSOD. If you want to fix the problem quickly, be sure to find out what the error code shown on the blue diagnostic screen means.
On Windows boot, blue screen with death error and restart 7 10 xp
A blue screen (screen of death, BSoD screen) is quite common during computer operation. He reports that a critical failure has occurred in the system, after which the work cannot be continued. Usually it contains a code of such a failure by which you can classify what exactly went wrong in the operation of your personal computer and try to solve the problem. Sometimes it is enough just to reboot the system, and sometimes the consequences are very serious.
You can often find articles in which it is written that all blue screens have a common nature, but this is complete nonsense and has nothing to do with the truth. The appearance of a blue screen can be either the cause of a technical or software failure, or everything is in a heap.
The technical ones include the failure of any component, their conflict with each other. Pollination of slots, overheating of the motherboard, as a result of its failure, short circuit.
Software can include incorrectly installed or incompatible drivers, software conflict, crooked operating system update.
In order to reduce the range of causes, you can use the free, portable utility “Errorka”. It contains a list of error codes, their description, recommendations for eliminating these deficiencies.
If you have a blue screen often and without good reason, then it is better to contact the service center to specialists. Joking with this case is not desirable.
The first thing to try in this case is to try to reset the BIOS settings by pressing the DEL button at the beginning of the boot and selecting Load setup defaults or something SIMilar in the engineering menu. If it was not possible to reset the BIOS in this way, for example, in the case when an unknown password is set, it is enough to de-energize the system unit, remove the battery from the motherboard and let the device stand in this state for 10-15 minutes.
When the motherboard capacitors are discharged, an automatic reset will occur. Restoring or reinstalling Windows If the BIOS is reset and the blue screen still prevents the operating system from booting, you can try to roll back Windows to the state of the last working version. To do this, before booting the system, you need to press the F8 key, which brings up the boot options menu, and select Safe Mode in it. When the computer is booted, the system will prompt the user to start a backup recovery.
This process is fully automated, you just need to select one of the proposed dates for the good state of the computer. If it is impossible to start the system in recovery mode, it is recommended to restore it from the original installation disk from which it was originally installed. In order not to lose important information, in this case it is necessary to dismantle the hard drive and connect it to a known working computer, and after the backup, restore the OS to a working state.
The most common reasons for a sudden shutdown of the operating system are: installation of new hardware; virus; lack of drivers for some components; outdated BIOS firmware; overheating of components; bad sectors on the hard drive. lack of free space on the hard disk; lack of normal contact of components with the motherboard; incompatible hardware; failure of the RAM strips, hard drive, motherboard elements, power supply; corrupted operating system files.
Incorrect overclocking of the RAM or processor can also lead to an error. With incorrectly set overclocking parameters, a weak power supply or features of the motherboard, the system will constantly give an error at startup. The lack of critical updates can lead to a system crash. How to remove the blue screen of death Windows XP If the blue screen of death still popped up, what to do? Windows XP is very sensitive to the installation of incompatible hardware and drivers. This is what you should pay attention to in the first place.
To overcome the problem, you need to take the following measures: disconnect all new equipment; check the system for viruses; delete unnecessary files, freeing at least 15% on each logical disk; update device drivers and BIOS firmware; rollback of recently installed drivers; install the latest OS updates; test the hard drive for bad sectors (How to check the hard drive for bad sectors).
If the system does not boot, then you can check Windows for viruses and remove the drivers using a bootable USB flash drive. To do this, you need to capture an image of the bootable version of the operating system and perform all the necessary operations, including backing up important information. You can burn the image using the UltraIso program. A countermeasure to rule out hardware problems is reinstalling Windows.
If after this operation and updating the BIOS the blue screen does not disappear, then the PC has problems with the hardware. If the OS installation solved the problem, then the system crashed due to a software error. To find out which components are out of order, you will need to sort them out, replacing: RAM; Power Supply; hard disk with the installed OS for this hardware configuration. If the above nodes turned out to be working, it is necessary to thoroughly clean the system unit from dust and clean the darkened contacts on all components with an eraser.
To reduce the high heating temperature, you can install more powerful coolers on the processor and case to blow out the motherboard, hard drive and memory. Recommendations for avoiding problems with starting the OS Now you know how to remove the blue screen of death in Windows XP, and what measures you need to take for this.
The best defense against such problems is prevention. Install device drivers only from the manufacturers’ official websites. Do not download proprietary software from third-party resources. Make sure that the anti-virus regularly receives database updates. When installing new hardware, make sure it is supported by your operating system and motherboard. If your mains voltage jumps, install a UPS to provide stable power for your PC.
Let’s look at situations in which a blue screen of death can occur and figure out what the user should do in such cases.
Blue screen when installing an operating system update.
No action is required here, the system will automatically return to the previous version.
BSOD appears after installing service pack or drivers.
Ways to solve the problem:
if the operating system boots, you can SIMply uninstall the latest update. To do this, you need to know exactly what is causing the error. If you have installed both the OS update and the latest driver versions, then try rolling back sequentially. To do this, open the “Search” on the taskbar, then “View installed updates”, select the one you need and remove it.
sometimes after a blue screen appears, the operating system does not load, and the computer itself restarts several times. After that, automatic repair starts, and the user is prompted to choose a way to fix the problem.
Go to “Advanced Options” and click “Restore System”.
This will rollback to the last restore point (these are created automatically when you install updates or drivers). After a system restore, these drivers and updates will be removed. The process will not affect other files on your computer. If the error is resolved, temporarily disable automatic updates of the operating system.
Blue screen crashes when loading Windows 10 or while working on a computer.
The problem may be caused by an OS or driver update, hardware malfunction, overheating, or viruses. What can you do in such cases?
update the OS. To do this, open “Search” on the taskbar, then “Update Center”, follow the link and on the page that opens, click “Check for an update”.
If you’ve recently installed new hardware, try shutting down your computer and turning off the new thing. Replace it with the old video card, memory stick, etc. and see if the issue is resolved.
there may be a problem with the RAM lines. To check if they are working correctly, use a tester program like memtest86. If they reveal “broken” rulers, the memory bar will need to be replaced.
it is possible that the equipment is overheating. Run the Everest program to test. It happens that to eliminate permanent blue screens, it is enough to turn off the computer and thoroughly blow out all the fans from a cylinder of compressed air.
sometimes BSOD is triggered by firewall or anti-virus software (if DeviceLock Service agent is active). In this case, you will either need the help of a professional who will determine the cause of the conflict between the software and DeviceLock Service, or disable Unhook protection (Service Settings → Administrator → disable Unhook protection).
if you have persistent blue screens, and you know for sure that the problem is not in the system update, not in the drivers and overheating, try scanning the system with antivirus programs. it is possible that they will detect a trojan or virus, perhaps even more than one.
Another likely reason for the large number of BSODs is operating system errors. How to fix this problem?
Either installing the latest service packs (if the manufacturer has already worked on the bugs), or, on the contrary, rolling back to the previous version (if the problem appeared after installing a fresh Service pack, and the manufacturer does not yet know about it).
incorrect BIOS settings. If you or a certain “craftsman” recently changed something in the BIOS, after which blue screens began to appear, just return the default settings.
incorrect operation of hard drives. Open the hard disk menu with the right mouse button, go to the “Tools” tab, select “Check volume for errors”. If there are bad sectors, then they can be restored using standard system tools, and the blue screen problem will be solved.
BSoD most often appears to the user for a reason, usually it is the person who provokes him. For example, adding new components, installing new, untested programs, or downloading new driver versions. Very often, the blue screen of death appears when Windows starts when the user decides to increase the amount of RAM modules memory on his device.
In this case, this means that the added RAM line for some reason begins to conflict with the already installed ones. It also makes sense to check if all the wiring inside the system unit is correctly connected, pull out and reinsert the RAM, video and sound card modules.
If everything is in perfect order with the hardware of the computer, then you should remember what has been changed in the software part of the computer. You will most likely need to log into the system in safe mode and carry out the process of rolling back all changes to the point when everything was functioning without failures. This can be done by restoring the system to an earlier point, that is, to the point where nothing caused the blue screen. To do this, select Control Panel in the Start menu and find the “Recovery” item there.
A window will open in which you should click on the “Start System Restore” button and click “Next”.
Launching System Restore
After that, the PC will prompt you to select a system restore point (they are created automatically when you make changes to the software)
Selecting a system restore point
Continuing to click “Next” will start a process that will rollback the system to an earlier version and save you from the blue screen.