iPhone asks to connect to iTunes

How to download video from PC on iPhone

iphone, asks, connect, itunes

iTunes won’t recognize iPhone

In some cases, iTunes cannot recognize the iPhone when we try to connect to the PC with a USB cable. In the Windows operating system, an error code 0xe8000015 appears. Sometimes it is accompanied by additional text information about receiving an incorrect response from the device. This behavior is usually due to a mismatch between the iTunes release and the iPhone firmware, which means you missed a major update.

  • We call the menu “About the program” and look at the number of the version installed on the PC. You can always check the relevance on the iTunes page and download the latest assembly for the OS used on the desktop from it.
  • Force restart the iPhone. The device needs to be rebooted, not turned off and on again. The phone will still remain locked, but internal software errors will be eliminated. This operation is performed in the same way as the transfer to the recovery mode described above. Following these steps should resolve the connection error 0xe8000015, after which the restore attempt can be repeated.

Possible problems

The unlocking operation does not always go as smoothly as described above. In some cases, errors may appear. Let’s consider a few of the most common.

Unlocking

Despite the “formidable” appearance of the notification that appeared, nothing terrible actually happened. All you need is a computer with iTunes installed and a little luck. Older versions of iOS allowed resetting the retry counter. Thus, by connecting an iPhone 4S or 5S to a PC, it was possible to ultimately unlock the device by consistently selecting combinations. In modern firmware, this “loophole” has been eliminated for security reasons. There is only the possibility of restoring from a backup copy.

Brute force protection

In case of loss or theft, Apple has provided protection in its devices that does not allow you to bypass the password lock using the so-called brute force. The “brute force” method consists in gaining access by selecting a combination. For example, for a standard four-digit code, their number is 10,000, and for an enhanced six-digit code, one million. Let’s see how it works.

  • The first time the smartphone is locked for one minute after the password is typed incorrectly six times in a row.
  • The next attempts can be made at intervals of 5 and 15 minutes. After the ninth time, the iPhone is locked for one hour. During this time, you can try to write to relatives who may know the password or remember it on their own.
  • If the last attempt fails, the smartphone is blocked completely. It is useless to write to Apple technical support and ask to return access to the device. The company does not store information about passwords and, accordingly, cannot help in this situation.

As you can see, accidentally locking your phone is not easy. In total, this will require at least an hour and a half of active action.

Using a backup

If you have a habit of regularly backing up iPhone contents, you can breathe a sigh of relief. When performing a restore from a locally saved backup, the old password is automatically reset.

  • We connect the smartphone to the computer using a USB cable. With default settings, iTunes will automatically open the Device Management page. If this does not happen, press the button indicated by the arrow. In the drop-down menu, select the iPhone to which you have lost access.
  • Let’s move on to the “Backups” section. The area indicated by the arrow lists previously performed backups. If the list contains a local one, click on the button marked with a frame.
  • A small pop-up window will appear. By default, the system always selects the latest copy to restore. Loss of a small amount of data is inevitable even with regular backups, but it’s still better than a complete erase.

Auto erase

Optionally, you can configure the function to automatically erase data on ten unsuccessful attempts. As a result, it is possible to solve two problems at once: to secure personal data in case of loss of the device and to prevent it from being blocked if you yourself forget the access code.

  • Open the settings and look for the area indicated by the frame in the screenshot.
  • Enter the password for access to the protected OS section.
  • Scroll down the opened page to the very end. We move the automatic erase switch to the on position.

When configured with iCloud backup, this setting will save time on restores and do without using a computer.

How brute-force protection works on iPhone

The security mechanism is based on the number of password entries. If the gadget is inserted incorrectly for resuscitation, it will automatically “fall asleep” and will monitor the safety of the information available on the device. This option occurs in rare cases, the user has exactly six attempts to enter the code in stock.

After their exhaustion, the cell phone will turn off for one minute. The developers felt that this period of time would be enough to concentrate and remember the forgotten information. At the end of the allotted minute, a last attempt will be made to bring the smartphone back to life. If the new code is also incorrect, the device will be blocked completely.

The problem has exhausted its relevance and became less common after the appearance of a fingerprint scanner on the gadget. Now the need to memorize keys and enter them constantly has disappeared. To identify a person, just put your finger on the button, and the smartphone will automatically open access to work. The only ones left to suffer from the need to regularly enter keys are the owners of old or technically outdated smartphones purchased from their hands.

Important! Unpleasant moments can arise in exceptional cases: when trying to carry out an operation with gloves or getting a cell phone in children’s hands. If the device is inaccessible to kids, and the owner remembers about the impossibility of taking prints through fabric, then problems with the gadget usually do not occur.

What to do if iPhone is disconnected and asks to connect to iTunes

This requirement does not apply to the methods of unlocking the device and does not give the right to access the information that is stored on it. The process includes two interrelated stages:

  • returning the smartphone to its original factory settings through a complete loss of user information: you will have to delete contacts, music, virtual bank cards, etc.;
  • restoring owner information through a backup to be joined through the iTunes storage.

The procedure does not guarantee that it will be possible to make a complete overwrite of information in the form in which it was before the device was locked. There is a possibility that the owner will have to carry out some of the settings in manual mode. Despite the fact that the basic information will be restored, the owners of prestigious cell phones need to be more careful about entering a password and scanning a fingerprint.

Important! To return the erased information in full, the owner needs to regularly back up the information. Their storage takes place in iCloud, it is easier to get them from the cloud than re-filling the contact book and remembering secondary passwords to enter the site, etc.

What does the inscription on the screen mean “iPhone is disconnected connect to iTunes

The basic principle of the mechanism is to allow several attempts to enter a password; if it fails, the cell phone is blocked, and all information on it is erased. Recovering lost information occurs through a backup, which is located in the iTunes storage. That is why, when locked, an inscription appears on the display with the requirement to join the system.

For your information! This option for preventing information theft is quite effective and often implemented better than competing companies that produce mobile phones and tablets (for which the device will also turn off if the encoding is incorrect). The latter are much more difficult to recover after a forced lock; they often require a complete reboot of the operating system.

iPhone is disconnected connect to iTunes. what does the inscription on the screen mean

The brainchild of Apple belongs to the convenient and multifunctional smartphones, fully optimized for users. In some cases, the gadget can cause a lot of inconvenience and present unpleasant surprises to its owner, who is lost when the message “iPhone is disconnected, connect to iTunes” appears on the display.

How to Unlock iPhone via iTunes

If the message “iPhone is disconnected, connect to iTunes” appears, but not everyone knows what to do in this case. You need to go through several steps of the standard algorithm:

  • Pair mobile and computer via cable.
  • Launch iTunes app.
  • Enter the key to the service when the program requests.
  • Find the subsection “Overview” and click on it.
  • In the window that opens, find the inscription “Backups” (located at the very bottom of the list).
  • Then create a backup copy of the system on a personal computer. The storage space should be at the point “This computer”, this approach will help you create a recording with basic settings and multimedia files.
  • After the process is complete, disconnect the gadget from the general bundle.
  • Next, you need to turn off iTunes.
  • Reconnect the device to the laptop and start the program.
  • On the smartphone, simultaneously press the “Home” and “On / Off” buttons.
  • Hold in this position for 10 seconds. and release the Home key.

Note! If the specified scheme is followed exactly, the program will find the gadget and offer to restore it. The first connection can make the device vibrate, there is nothing wrong with that.

After the specified request appears on the monitor screen, you need to agree with the application and leave the smartphone connected for a while. The procedure cannot be interrupted: disconnect the gadget from the cable or turn off the laptop (its discharge is also included in the list of prohibitions). The process can take from 30 minutes. up to several hours depending on the speed of both devices, indicators of the amount of internal memory and the complexity of the general settings.

Upon completion of the procedure, the smartphone starts up in normal mode (remains attached to the application), the program selects the latest backup version and transfers it to the memory of the mobile.

For your information! Modern gadgets with the latest operating systems are not able to create backups from under the block, so the information is restored from the last one in the iTunes storage. This feature is associated with the requirement of frequent formation of a reserve of information.

How to access information

This function is often used when it is impossible to connect the device directly to the computer. The second reason is the lack of a full-fledged backup in iTunes and the impossibility of creating it because of blocking.

Recovery functions allow you to transfer information from the cloud and maintain the full functionality of the device. The list includes a contact group, calendar, personal notes and other information important to the user.

To gain access through the repository, you must perform the following steps:

  • Sign in to the iCloud app with your personal Apple ID. You can connect it via a tablet, laptop or personal computer.
  • After entering the programs, completely delete all gadget information.
  • Carry out the initial configuration of the device.
  • Log in with an identification number.
  • Get full access to information.
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Important! A full recovery of all information on the device is carried out using previously saved copies, which contain the main settings and media files. The storage is located on a PC, which the owner of a prestigious gadget should know and never forget.

Decision

To turn on the broken iPhone, we follow the instructions clearly. If you don’t understand something, at the end of the article there will be a video instruction on how to turn on an iPhone of any model through the official iTunes software if it does not turn on. The instruction is applicable to all models of Apple smartphones, 4, 5, 5S, 6, 6 plus, 7, 7 plus.

  • Download a program called iTunes from the official Apple website (link).
  • Install iTunes and download the firmware for your iPhone model.
  • We turn off the iPhone and connect it to the computer using a standard cable from the kit (you can replace it with a good copy).
  • For 5 seconds, hold down the “HOME” and “POWER” buttons together, wait about 10 seconds.
  • After 10 seconds, release “POWER” (aka blocking), but leave “HOME” pressed!
  • After a while iTunes will display a message about DFU mode, now we proceed to restore the firmware.
  • In the iTunes program, find the “Restore” button and hold down “Shift”, press it.
  • In the window that appears, select the previously downloaded file with the extension.ipsw, confirm the choice.
  • The firmware recovery process has started, now we are waiting for completion.

It must be remembered that when flashing, all data will be erased. If you do not have a backup or you have stored all the photos on a deceased device, without using iCloud, it will not be realistic to restore them. In this case, you need to immediately contact authorized service centers, they will help, but they will ask for good money for the work.

Possible difficulties

If errors occur during the flashing process, for example, an error warning appears. then the situation is much worse. Most likely, an important microcircuit inside the phone is damaged, it is unlikely that it will be possible to fix it on your own. In this case, you will have to contact the repairmen, since it is not realistic to re-solder the microcircuit without special equipment. Although our craftsmen have learned to do this too, I will leave a video about soldering the microcircuit with my own hands, suddenly someone will come in handy.

Sometimes there are other types of problems when the iPhone does not turn on, a daisy is spinning on the screen and nothing happens. Most likely, you will have to reflash the device, but first we will try to do a hard reboot, it will suddenly help. Do not be alarmed, there is nothing complicated and scary, you will not even lose data, as if you still decide to reflash your iPhone.

iPhone does not turn on and asks to urgently connect it to iTunes, what to do?

The problem is frequent and well known to servicemen, not fixing it takes about half an hour of work and 1500-2000 rubles of money. In order not to waste the family budget, we will try to turn on the iPhone on our own, at home.

Hard reboot

Instructions on how to make a hard reboot, if the iPhone does not turn on, the iTunes icon and cable appear on the screen

  • We hold down the lock button and the “home” button
  • We are waiting for about 5-10 seconds
  • Chances are, phone glitches will disappear
  • If it does not help, look at the previous section, and repeat everything according to the instructions.

The reasons

There are many reasons, it is difficult to systematize them, but several popular ones can be distinguished:

  • The firmware flies. it is because of this that the iPhone 5, 6, 7 models do not turn on, iTunes and the lace are on. We will consider how to reflash the device in the next section.
  • A hardware error, as a result of which some system files were deleted or corrupted, again, a flashing will help. Craftsmen call it “iPhone hung on a string”.
  • The error can occur after falling onto a hard surface
  • Water ingress into the device.

What to do if the iPhone seems to be loaded, but does not turn on, issues a “string” and asks to connect to iTunes? Consider the options for solving the problem below.

After several attempts, the smartphone still does not come to life? In this case, the best solution would be to contact experienced specialists, although it will not be free of charge, you will protect yourself from the risk of completely “bricking up” an expensive device. What to do when the iPhone 5 s does not turn on and in an ultimatum form requires you to connect to aytyuns, you now know, carefully read and watch the video, in 90% of cases this will solve the problem.

Decision

To turn on the broken iPhone, we follow the instructions clearly. If you don’t understand something, at the end of the article there will be a video instruction on how to turn on an iPhone of any model through the official iTunes software if it does not turn on. The instruction is applicable to all models of Apple smartphones, 4, 5, 5S, 6, 6 plus, 7, 7 plus.

  • Download a program called iTunes from the official Apple website (link).
  • Install iTunes and download the firmware for your iPhone model.
  • We turn off the iPhone and connect it to the computer using a standard cable from the kit (you can replace it with a good copy).
  • For 5 seconds, hold down the “HOME” and “POWER” buttons together, wait about 10 seconds.
  • After 10 seconds, release “POWER” (aka blocking), but leave “HOME” pressed!
  • After a while iTunes will display a message about DFU mode, now we proceed to restore the firmware.
  • In the iTunes program, find the “Restore” button and hold down “Shift”, press it.
  • In the window that appears, select the previously downloaded file with the extension.ipsw, confirm the choice.
  • The firmware recovery process has started, now we are waiting for completion.

It must be remembered that when flashing, all data will be erased. If you do not have a backup or you have stored all the photos on a deceased device, without using iCloud, it will not be realistic to restore them. In this case, you need to immediately contact authorized service centers, they will help, but they will ask for good money for the work.

Hard reboot

Instructions on how to make a hard reboot, if the iPhone does not turn on, the iTunes icon and cable appear on the screen

  • We hold down the lock button and the “home” button
  • We are waiting for about 5-10 seconds
  • Chances are, phone glitches will disappear
  • If it does not help, look at the previous section, and repeat everything according to the instructions.

The reasons

There are many reasons, it is difficult to systematize them, but several popular ones can be distinguished:

  • The firmware flies. it is because of this that the iPhone 5, 6, 7 models do not turn on, iTunes and the lace are on. We will consider how to reflash the device in the next section.
  • A hardware error, as a result of which some system files were deleted or corrupted, again, a flashing will help. Craftsmen call it “iPhone hung on a string”.
  • The error can occur after falling onto a hard surface
  • Water ingress into the device.

What to do if the iPhone seems to be loaded, but does not turn on, issues a “string” and asks to connect to iTunes? Consider the options for solving the problem below.

iPhone does not turn on and asks to urgently connect it to iTunes, what to do?

The problem is frequent and well known to servicemen, not fixing it takes about half an hour of work and 1500-2000 rubles of money. In order not to waste the family budget, we will try to turn on the iPhone on our own, at home.

Possible difficulties

If errors occur during the flashing process, for example, an error warning appears. then the situation is much worse. Most likely, an important microcircuit inside the phone is damaged, it is unlikely that it will be possible to fix it on your own. In this case, you will have to contact the repairmen, since it is not realistic to re-solder the microcircuit without special equipment. Although our craftsmen have learned to do this too, I will leave a video about soldering the microcircuit with my own hands, suddenly someone will come in handy.

Sometimes there are other types of problems when the iPhone does not turn on, a daisy is spinning on the screen and nothing happens. Most likely, you will have to reflash the device, but first we will try to do a hard reboot, it will suddenly help. Do not be alarmed, there is nothing complicated and scary, you will not even lose data, as if you still decide to reflash your iPhone.

After several attempts, the smartphone still does not come to life? In this case, the best solution would be to contact experienced specialists, although it will not be free of charge, you will protect yourself from the risk of completely “bricking up” an expensive device. What to do when the iPhone 5 s does not turn on and in an ultimatum form requires you to connect to aytyuns, you now know, carefully read and watch the video, in 90% of cases this will solve the problem.

How to Factory Reset on Power Off iPhone?

Entering Recovery Mode

  • Press the “Home” and “Power” buttons at the same time.
  • The device will show a shutdown slider and then the screen will turn off.
  • Wait until the device starts to boot and release the “Power” button.
  • After 10-15 seconds, a cable image and an iTunes icon will appear on the screen.

What to do if iTunes won’t restore iPhone?

What to do if iTunes won’t restore iPhone, iPod or iPad

  • Recommendation 1. Update the application.
  • Recommendation 2. Restart your devices.
  • Recommendation 3. Replace the USB cable.
  • Recommendation 4. Use a different USB port.
  • Tip 5. Reinstall the application.
  • Edit the Hosts file.
  • Method 8.

How to put iPhone 11 into recovery mode?

Press and quickly release the volume down button. Press and hold the top button until the device starts to reboot. Continue holding the top button until the device enters recovery mode.

How to connect to iTunes?

and select “Microsoft Store”. Click Search in the upper right corner and enter iTunes. Click on “iTunes” in the search results. Click “Install” and follow the instructions on the screen.

What to do if iPhone asks to connect to iTunes?

This error means that during the installation process the Internet connection was interrupted or there is not enough memory on the phone to install additional components. If iPhone asks to connect to iTunes after updating, you will not be able to use your phone normally.

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How to Restore iPhone 4s via iTunes?

Connect your iPhone to your computer and open iTunes. Under Settings for [your name] iCloud, turn off Find My iPhone. A pop-up window appears in iTunes asking you to restore or update your device. Click “Restore”.

How to Restore iPhone 4s Without iTunes?

The easiest way to restore iPhone without iTunes is to use iCloud storage. Using iCloud storage

  • Open your smartphone settings. Go to the “General” section and select “Reset”.
  • Select the “Erase content and settings” mode.
  • Tap on the “Erase iPhone” button.

Why iTunes doesn’t see iPhone?

USB port. iTunes does not see the iPhone due to a failed USB port; connect your iPhone, iPad or iPod Touch to another, preferably located on the back wall of the system unit, USB-port USB-cable. Uninstall and reinstall iTunes by downloading the latest distribution from the official website.

How to fix the error: “iPhone is locked, connect to iTunes

Apple technology, despite all its reputation, can also fail, confusing the user. over, while showing tips that your iPhone is locked, connect to iTunes: how to unlock it and prevent similar situations. we will analyze in this article.

Reset attempt counter

In some cases, when the device tells you to connect to iTunes to unlock your iPhone, you just need to follow this advice. If simply connecting to your computer with iTunes isn’t enough, try starting the sync procedure. It is not necessary to complete this process to the end, you can stop it with a cross or an arrow, if one appears. After that, try again to enter the password from the device.

Important! Before connecting to iTunes, if the iPhone is locked, make sure that this is the same PC from which you have already connected. Otherwise, the program will ask for confirmation from the machine.

How to unlock via hard reset iPhone

If the iPhone is locked and won’t connect to iTunes. for example, it didn’t sync or was done on a different PC that you can’t access. the option is left with a hard reset. In this case, the password will be destroyed along with other information.

Life hack: Try to save data using third-party software such as iFunBox.

First, you need to connect your smartphone to your computer, as in the previous method. Can be used with any PC or laptop with iTunes.

After that, forcibly restart the machine. In new versions (8, X and subsequent), you need to quickly press the volume up and release, then just as quickly press the volume down once, then hold down and do not release the side button. Recovery mode should turn on.

For 7 and its Plus version, you need to hold down the volume down and the side key.

Finally, in earlier versions, press the side / top key and “home”.

After that, a choice of options should appear.

You need to click on “Restore” and wait for the completion of the procedure. Then set up your iPhone as if it were a brand new machine.

Keep in mind that all actions in this mode are allocated 15 minutes. If the program does not meet the deadline, you will need to forcibly restart the smartphone again.

Finally, there is another way how to unlock iPhone without iTunes. contact a service center. The procedure will be the same as in the options described above, the only difference is that you do not need your own computer, plus a consultant will help you.

Important! Sometimes third-party applications are advised to unblock. However, in this case, there is no guarantee that the device will work at all. Support claims the only way out is to use iTunes in one way or another.

Restoring from a backup

If the copying process was performed, you can connect to Aityuns via a computer as usual, and then restore data and access to the mobile phone itself (you need the same PC).

Connect the devices with a cable and turn on iTunes. The program will display the smartphone icon. If you have set up automatic synchronization, wait for the application to copy the data. You can also start the process manually if you click on the desired item in the device menu and then click the “Synchronize” button.

Next, you need to use a special button to restore. The program can warn about an outdated OS version. in this case, you need to update iOS to continue. Then you need to choose to restore from a copy.

Select the appropriate copy by date or size. If you used an encrypted save password, you will need to enter it to decrypt a previously saved copy.

Fix “iPhone is Disabled Connect to iTunes” | Easy Fix

On the device itself, you will also need to specify recovery from iTunes.

After that, wait until the end of the process. The password is cleared and you can use the device again.

Reasons for the error: “iPhone is locked, connect to iTunes

Before deciding what to do next, you need to figure out the reason for the message that the iPhone is disconnected, so connect to iTunes. Such a situation can easily arise as a result of repeatedly entering an incorrect password, for example, if:

  • you yourself have forgotten or changed it;
  • someone from your family or friends confused the smartphone and tried to unlock it with their password;
  • an outsider wanted to access the device in your absence.

To prevent the device from blocking, you need to try to enter the password correctly and not exceed the number of attempts. And of course, do not give it to strangers and children, who may accidentally block access.

Accordingly, the options for solving the problem of how to unlock it, if the software says that the iPhone is disabled, connect to iTunes, depend on the knowledge of the current password. It also matters whether you followed the backup procedure before the problem occurred. If in both cases the answer is no, then you can say goodbye to the data on the smartphone. using the method recommended by the manufacturer will completely erase the contents of the device’s memory. This is done for security reasons so that random persons cannot view personal information on any device.

A more gentle option, like unlocking the iPhone, if it is disabled and says, they say, connect to iTunes, is available if you have a backup. In this case, important data can be recovered.

Troubleshooting 1: Try a different USB cable

Connect your iPhone to iTunes but nothing happens there? The starting point for troubleshooting is the Lightning cable test. Make sure there are no signs of breakage or damage. Then unplug your iPhone, cable and computer, plug them back in and see if iTunes works fine. If not, try a different Lightning cable.

Troubleshooting 3: Updating the software

Outdated software is another reason why iPhone can’t connect to iTunes. The solution is simple, the software updates instantly.

Go to “Settings” “General” “Software update” and click the “Download and install” button if there is an update.

Step 2. When prompted, enter your PIN and complete the software update. Then try to reconnect to iPhone and iTunes.

A software update may also help fix iPhone won’t play videos caused by outdated iOS software.

Troubleshooting 5: Ultimate Way to Fix iTunes Cannot Connect to iPhone

If you tried to troubleshoot above and still can’t connect iPhone to iTunes, Apeaksoft iOS System Restore can help you fix the problem. It is able to fix many software errors in DFU mode without data loss.

Step 1. Install iOS System Recovery on your computer

Install the correct version of iOS troubleshooter on your computer depending on your operating system. Use the Lightning cable that came with your device to connect it to your computer.

Step 2. Diagnostic device in DFU mode

Launch OS System Recovery and click the Start button. Then select the Question icon and put the device into DFU mode by following the instructions on the screen.

Step 3.Fix Can’t Connect iPhone to iTunes

Fill in the information box according to your device model. Click the Download button to get the required firmware and automatically fix software problems. when iPad is disconnected, connect to iTunes, you can also rely on this powerful iOS system repair software.

Troubleshooting 2: Restart iPhone and Computer

In most cases, restarting your devices can fix iPhone not being able to quickly connect to iTunes.

Step 1. Disconnect your iPhone from your computer. Press a combination of hardware buttons to force restart.

iPhone is disabled connect to iTunes. how to open without data save itunes

iPhone X / 8: Quickly press and release the Volume Up button, do the same with the Volume Down button and hold the Side button until the iPhone turns on.

iPhone 7: Hold the volume down and side buttons, release them when you see the Apple logo.

iPhone 6 or earlier: Home Side button combination.

Restart your computer, reconnect iPhone and iTunes to check if the connection is successful.

Part 3. Set up iTunes to sync your iOS device over Wi-Fi

iTunes offers various ways to sync iPhone. Besides connecting iPhone to iTunes, you can also sync your iOS device over Wi-Fi.

Step 1: Launch the iTunes app and use the Lightning cable to connect your iOS device to your computer.

Click your device icon, go to the Summary tab and check the Sync with this [device] over Wi-Fi checkbox on the right.

Select Apply and then remove iPhone from your computer. The next time your computer and your iOS device connect to the same Wi-Fi network, your device appears in iTunes and starts syncing.

Troubleshooting 4: Reinstall Apple Windows Drivers.

If iPhone can’t connect to iTunes, the problem occurs on Windows, there might be something wrong with Apple Windows drivers.

Open Computer Manager and check the entry for “Apple Mobile USB Driver” under Universal Serial Bus Controllers, there is a note for change, right-click it and select “Enable to fix it.”.

Go to (C :). ProgramFiles. Common Files. Apple. Support for mobile devices. Drivers. Right-click the file called usbaapl64.inf or usbaapl.inf and select Install to reinstall the Apple drivers.

Step 3. Now reconnect iPhone and iTunes to make sure they work fine.

Step 1. putting the phone into DFU mode

We have already talked about the DFU mode, but we will repeat ourselves. Make sure your device is NOT connected to your computer and do this:

  • iPhone 8, X, XS, XR, 11. Press and hold the side button and any volume button until the Turn off slider appears on the screen. Slide it to turn off the device. After shutdown, press the side button, connect the device to the computer, hold down the side button until the recovery mode starts.
  • iPhone 7, iPod touch 7th generation — Press and hold the Side or Top button until the Power Off slider appears. Turn off your iPhone, hold down the volume down button, connect it to your computer. After that, hold down the volume down button until the recovery mode screen opens.
  • iPhone 4s, 5, 5s, SE, 6, 6s, iPod touch 6th generation or earlier — Press and hold the Side or Top button until the Power Off slider appears. Turn off the device, hold down the “Home” button, connect to the computer via a cable. After that, hold the Home button until the recovery mode screen appears.
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What does it mean iPhone is disabled

This always means one thing. the iPhone was locked after an incorrect password was entered to protect against a possible hacking attempt.

  • You made a mistake entering your password several times in a row.
  • The child has blocked the iPhone. this is one of the most common cases. As soon as the phone falls into the small handles, they immediately begin to poke their fingers at the screen, which leads to the disconnection of the smartphone.
  • The device may try to unlock itself while lying in the A light touch of the screen is enough to turn it on. The same random touches are used to enter the code.
  • Someone deliberately selected a passcode while the smartphone was out of your area of ​​attention.

Apple takes steps to protect the privacy of its users. One of them is blocking the device after several incorrect attempts to enter a password to prevent it bypassing it by brute-force combinations of numbers.

This hacking method is called Brute force, which means “brute force”. To discourage this iPhone jailbreak method, iOS deliberately limits the number of input attempts.

At the same time, the message “iPhone is disconnected, try again after 1 minute” appears on the screen.

  • 5 incorrect attempts to enter the password in a row. disconnection for 1 minute.
  • 7 wrong attempts in a row. try again after 5 minutes.
  • 8 attempts in a row and you will see the message “iPhone is disabled, try again after 15 minutes”.
  • 9 attempts in a row. blocking for 60 minutes.
  • If you enter the wrong password 10 times, the phone is completely locked, displaying the message “iPhone is disconnected: connect to iTunes” (how to unlock the device in this case is described below).

Do not bring it up to 10 times, it is better to wait until the timer is reset and try to enter the code again. It’s easier than reanimating a locked device.

If you cannot remember your passcode, you will have to erase all data from your phone, including settings. If you have not backed up your data via iCloud or iTunes, they will be lost.

Step 2

If you have macOS Catalina or higher installed, then open Finder and find your device in the left menu. For all other operating systems, launch iTunes, find your phone or tablet in the left menu.

In the dialog box that appears, select “Restore” (the update will not help).

The Finder or iTunes will start downloading the iPhone software: download takes up to 15 minutes. After that, the iPhone will be automatically updated to the latest version of iOS, which will erase all data from it, including the passcode.

In front of you will be actually a new device, ready to configure and restore data from a backup.

There is a drastic brute-force protection measure that is disabled in iOS by default. It erases all data from the phone if you enter the unlock code 10 times in a row. To activate, go to Settings, select Touch ID & Passcode (or Face ID & Passcode), then enter the code. Scroll to the very bottom of the screen, where you will see a radio button labeled “Erase Data”. Do not use this option if you occasionally forget the code.

Unknown error connecting to iTunes

Some users are faced with the fact that the iPhone does not connect to iTunes and gives an error 0xe8000015 when the phone is locked. There may be several reasons for its appearance:

  • The problem is with the cable you connect the iPhone and computer with. try using a different port or cable.
  • Old version of iTunes. update the program to the latest version, restart your smartphone.
  • On Windows, open Device Manager. USB Controllers, right click on Apple Mobile Devices USB Driver, update it, restart your computer.
  • Please use a different computer as this error is due to a software conflict.

Usually, updating iTunes or drivers helps to complete iPhone restore via iTunes. If this is not your case, restore your phone using Find My iPhone in iCloud.

Unlocking via iTunes

If you enter the wrong code 10 times, the phone is locked, displaying the message “iPhone is disconnected, connect to iTunes“.

iPhone is locked and asks to connect to iTunes

In this case, there is nothing left but to delete the password. In this case, you will lose all data on the phone, which can then be restored from a backup. You did it?

If your iPod or iPhone is locked and you’ve forgotten your password, connect to iTunes and reset it via erasing your device. The instructions below will help you do this.

To do this, you need iTunes, a free multifunctional program that can work with Apple devices. It is installed by default on Mac computers. If you do not have it or you are working on Windows, download the link from the official Apple website.

If you have macOS Catalina installed, then iTunes is not needed. For Windows and earlier versions of the macOS operating system, it will be required.

If you do not have a computer, you can ask your friends for help or contact the nearest Apple service center, where specialists will help.

You will also need a cable to connect your smartphone to your computer. You won’t be able to erase the iPhone via Wi-Fi, only through the wire. Since the interfaces of different iPhones and laptops are different (USB, USB-C or lighting), an adapter may be required.

Below is a simple instruction on how to unlock iPhone 4, 5, 6, 7, 8, X, XS, XR, 11 and all their S, Plus, Pro, Max versions.

Try again in 15 minutes

The first thing to do if the iPhone is locked when you enter the wrong code less than 10 times is to wait for the time indicated on the screen. The message on the screen “iPhone is disconnected repeat after 15 minutes” counts down every minute, so you can see how many minutes are left to wait.

Even though the iPhone is disabled, it allows you to make calls to emergency numbers. To do this, press the SOS button at the bottom of the screen.

Until the time indicated on the screen expires, the code cannot be entered. Wait until the countdown ends: the phone updates the message on the screen every minute, then enter the correct password.

After the time-out period expires, the screen will change to the familiar numeric keypad, and you can try to enter again. Be careful: if you are wrong again, you will go back to the waiting period.

In the future, try to enter the correct code on the first try in order to avoid blocking the device.

How to reset the remaining minutes counter

If you have a trusted computer at hand that you previously paired with a disconnected iPhone, you can connect them via a wire and sync. Thus, resetting the counter of minutes in the message “try again when X minutes have passed”.

After pressing the button, the minutes counter will be reset and you can enter the correct password. In this case, it is not necessary to wait for the end of synchronization, you can interrupt it immediately after the start.

Unfortunately, a locked phone will not revive it.

Unlock iPhone with Find iPhone

One of the most widely used methods to disable iPhone without fixing iTunes is Apple’s Find My iPhone feature. If you remember your Apple ID and passcode and Find My iPhone is enabled on your device. It allows you to track the device, as well as perform some remote manipulations with it, including erasing all information from the device. In order to unlock iPhone without a password, you must:

Log in to your iCloud account from a web browser in the list of all devices, select the iPhone or iPad whose password you want to reset Click “Erase iPhone” or “Erase iPad”.

What to do if iPhone is disconnected, connect to iTunes?

You got the messages “iPhone is disconnected, try again in 5 minutes” or even “iPhone is disconnected. Connect to iTunes ”? If you enter the wrong passcode five times in a row, your iPhone will automatically turn off within 1 minute and an error message “iPhone is disabled” will appear on the screen. And if you enter the passcode by mistake 10 times, your iPhone will shut down completely and you will have to restore it with iTunes.

How to Unlock iPhone with or without iTunes

If you’re unfortunate enough to have your iPhone completely disabled, don’t worry; below we will share the three main ways to unlock a disabled iPhone X / 8 / 8Plus / 7 / 7Plus / 6s / 6 / 5s / 5 via iTunes or without iTunes.

Via iTunes to remove password

If you’ve ever synced your iPhone with iTunes, you can restore it. including passcode from iTunes. In this case, the data on the device and its password will be erased.

Connect your device to the computer that was syncing.

Open iTunes. If you are prompted to enter your password, use a different computer that also syncronized your device.

Wait while iTunes syncs your device and creates a backup. After syncing and backing up, click “Restore [device]”.

Click “Recover from iTunes Copy”. Then select your device in iTunes. Look at the creation date and size of each backup and choose the one that suits you best.

If you’ve never synched with iTunes or set up Find My iPhone in iCloud, you’ll need to use Recovery Mode to restore your device. Connect your iOS device to your computer and open iTunes, make a forced restart, select “Restore”.

Password forgotten how to unlock iPhone via Tenorshare 4uKey tool

Tenorshare 4uKey. It is an iPhone unlocking tool that allows you to unlock your iPhone / iPad without a password. This is the Most Effective and Easy Way to Fix Disabled iPhone without iTunes Backup.

Download and Install Tenorshare 4uKey on PC / Mac before we start.

Launch Tenorshare 4uKey and connect iPhone / iPad to computer via USB cable.

After 4uKey recognizes your device, you can press “Start” to remove the iPhone passcode.

Before unlocking iPhone passcode, download the latest iOS firmware over the Internet.

When the software is downloaded to your computer, you can click “Start Unlock” to start restoring iPhone without passcode.

The whole process takes a few minutes. Please keep your device connected to the system recovery process.

When the iPhone Passcode is successfully removed, you can set your iPhone as new, including Passcode, Touch ID, and Face ID.

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