iPhone does not turn on the apple is on what to do

iPhone won’t turn on lit apple (iPhone X, XS, XS Max, XR, 8, 8, 7, 6s, 6, 5s, 5)

iphone, does, turn, apple

Owners of Apple technology are familiar with the problem when the iPhone does not turn on, the apple is on and the device freezes or turns off altogether. The cause of such a problem may be simple, which is easy to deal with on your own. If the user’s actions turned out to be ineffective, then a visit to the service center would be a reasonable step.

What to do if iPhone won’t turn on but icon is lit

It happens that the smartphone “freezes” on the apple and does not boot. Such complaints are especially common among users who prefer the jailbreak system. It is not easy to establish the exact cause of such a failure, but the “treatment” in most cases turns out to be elementary: it is recommended to restore the device’s performance by a forced restart.

To do this, it is worth holding for 10-15 seconds. keys “Nome” and “Power” (for models up to the 7th generation inclusive) or instead of “home” use the volume down button (for 8 and above). During manipulation, the device must be disconnected from the PC or memory. After this procedure, the iphone starts up and functions as usual. Some wizards advise you to uninstall the latest applications, reinstall them. Due to malware, the iPhone often does not turn on, the apple burns for a few seconds and disappears.

If the device does not work correctly, you should make sure that the charger is working properly, check the cable is working properly. The brand cord is fragile enough, so it should be handled with care. “Left” manufacturers suitable for the charging connector do not always meet the requirements of the developers: the supply of inadequate current power can cause the battery to fail. It happens that the iPhone does not turn on after a while after being dropped. Violations do not appear immediately, for several days or even weeks the device can work as usual, but then it suddenly freezes.

Flashing a smartphone: when will it help

If a charged iPhone still won’t turn on, then serious software glitches could be causing the problem. A comprehensive solution to this problem will be to reinstall the system. A black screen with an apple appears, but there is no other image? Such an embarrassment can happen after installing unverified programs or specifying incorrect parameters in the settings. You can restore the operation of the smartphone using simple manipulations. you need to enter the mobile into DFU mode. Be consistent:

  • Unplug the device (the apple should not glow).
  • Connect the USB cable to the PC, check if the iTunes version is up to date, launch the program. Iphone do not connect yet.
  • Press both buttons on the device at once. “Home” and “Power”, releasing the latter after 10 seconds. Do not release “Home” for another 10-15 seconds.
  • Connect the gadget to the USB cable.
  • When iTunes recognizes the device, proceed to reboot the system.

How to restart your iPhone if it’s frozen on the Apple logo — Apple Support

Nuance: in new models, instead of the “HOME” button, the volume down is activated. If the flashing did not help and the iPhone still does not turn on, the icon lights up and goes out, then diagnostics on professional equipment will be required.

To reinstall the software, it is recommended to use original accessories and corresponding programs. Analogs may contain an error and fail when “recognizing” the device.

The phone in DFU mode should have a black screen with no glowing logo. Only after the end of the flashing will an apple appear.

If the iPhone does not turn on after a fall, then the cause can be a variety of violations. from microcracks to the displacement of the main chips. There are problems with the charge controllers or power controllers, especially after a long period of inactivity of the device.

Software glitches, shock, moisture ingress can damage the internal NAND memory chip. This leads to complete or partial loss of data, there is no way to recover them. The chip will be quickly replaced by specialists by flashing the component, downloading the current version of iOS.

  • The device works slowly, may turn off, reboot spontaneously.
  • Data disappear.
  • Apps take too long to launch.

There are many reasons why the iPhone does not turn on, the apple burns and the device freezes. When simple actions do not help, you should trust the professionals. Special equipment will help detect any breakdown and promptly carry out repair work.

iPhone won’t turn on: apple is on and off

Burn, burn clearly, so as not to go out! In our case, the opposite is true. When you turn on the Apple smartphone, a white apple lights up on a black background. But after a few seconds it goes out, and we see a dark screen again. What is happening, why the iPhone won’t turn on? Let’s try to make the correct diagnosis and “cure” our apple friend.

Alas, even such reliable technology as the iPhone is not immune from breakdowns and software failures. One of the most common problems is loading, which is popularly called the “white apple”. Its essence boils down to the fact that the iPhone does not turn on. an apple burns on the display for several seconds and goes out or lights up again. Most users immediately take their gadgets to the service center. However, in some cases, the malfunction can be eliminated independently. without a long wait for repairs and material investments. We tell you how to fix problems with a burning apple.

How to reflash a problem iPhone yourself?

It is only at first glance that a flashing seems like a terrible and impossible task. Even a beginner can handle it. Follow the steps below:

  • Launch iTunes on your computer and connect your mobile device with a cord.
  • Next, you need to put your smartphone into DFU mode. If you skip this step, the computer will not see your gadget.
  • iTunes will display a notification of the following character: “iPhone detected in recovery mode.” Click OK and agree.
  • Select “Restore iPhone” and wait for the process to complete.

The iTunes app will download and install the new firmware. All you have to do is wait for the procedure to be completed.

Jailbreak, iPhone won’t turn on. What to do?

  • You need to turn off the smartphone and hold down the volume up button, which is located on the side panel.
  • Without releasing the volume key, turn on the mobile device. The download will start without apps from Cydia.
  • If the iPhone turns on and boots normally, the problem is definitely in some tweak.

It will not work to identify the problematic jailbreak tweak. you have to act at random. Erase the apps one at a time until the smartphone starts up in the usual way.

How to turn on iPhone without jailbreak?

What if you haven’t jailbroken but iPhone still turns on and off? When the apple device has not been tampered with, try doing this test. Restart your mobile device and try to call it after 5 minutes. If a call is in progress, the download stops at the last stage. This is a good sign. you will be able to access the FS! So, remove any buggy applications without any problems.

Please note that in this state of the phone, iTunes does not provide the ability to change the file system. We recommend using alternative options. iTools or iFunBox programs. All you have to do is connect to your PC and uninstall applications one by one, similar to jailbreak tweaks.

If the ring test is negative (no call), there is a hardware problem. Alas, it will hardly be possible to solve it without technical knowledge, a soldering iron and a multimeter. It is better not to go into the filling of the iPhone, but to give the gadget to the caring hands of professionals.

Drawing conclusions

The appearance of the “white apple” and the iPhone freezing when turned on is not a reason to run to the master. In some cases, the problem can be solved independently by reflashing the Apple smartphone and removing the buggy application. It’s bad if you haven’t jailbroken your iPhone, and the apple still burns. This is an alarm bell associated with a hardware failure of the device. To fix it, you will have to contact the service center.

Perform a hard reboot

The first thing to do if the iPhone won’t turn on is to force it (aka “hard”) restart. It takes the iPhone out of recovery mode, which may have been accidentally turned on, and simply resets software errors on the device.

Force restarting works differently on different iPhone models.

On iPhone 6s, iPhone 6, iPhone 5s, and earlier. Press the Home and Power buttons (Power button, located on the side or top of the case) at the same time for 15 seconds until the Apple logo appears on the screen.

On iPhone 7 and iPhone 7 Plus. Press and hold the Volume Down and Power (Side) buttons at the same time for 15 seconds until the Apple logo appears.

On iPhone 8/8 Plus, iPhone X and later. Press and immediately release the volume up button. Press and immediately release the volume down button. Then hold down the side button and hold it for 15 seconds until the Apple logo appears.

Connect iPhone to charger

Often, the iPhone won’t turn on and show no signs of life due to the fact that its battery is dead. Connect your smartphone to the charger and leave it connected for an hour.

A few important tips that Honor follows:

  • Use original or quality charging accessories. There have been cases in which the iPhone turned off due to a dead battery, but did not charge due to using a broken charging adapter or cable. Be sure to make sure the charger and cable are in working order.
  • Charge iPhone with electricity. It is very common for users to charge their iPhone from a computer USB port. But due to the old battery in the smartphone and the low power of the connector, charging simply does not occur.
  • Check if the connector is dirty. Sometimes iPhone won’t start charging due to a heavily soiled Lightning connector. Examine the charging port. If it is really dirty, clean it gently, for example with a toothpick.

⚡ How to understand that the iPhone has started charging?

If the battery logo with the Lightning cable is displayed on the screen, the iPhone does not charge and asks for a connection to the charger. If this logo is displayed after you put the iPhone on charge, then the cable or adapter is out of order. Use other charging accessories.

If only the battery is displayed on the screen, then charging is successful. It is worth worrying only if this logo is displayed without changes for more than 30 minutes. In this case, you should also replace the charging adapter and cable.

Connect iPhone to iTunes in Recovery Mode

If the iPhone does not react to either charging or hard restarting, the smartphone must be put into recovery mode. Here we immediately note that you may not need to directly restore the iPhone. Everything in order.

The first step is to try to get your iPhone back in working order without restoring it. This method has saved thousands of iPhones without erasing data, which implies recovery. Therefore, we strongly recommend that you initially use it.

Connect iPhone to computer with USB cable and launch iTunes (Finder window in macOS Catalina).

Enter iPhone into recovery mode. For this:

Note: iPhone must be connected to computer via USB cable.

  • On iPhone 6s, iPhone 6, iPhone 5s, and earlier. Press the Home and Power buttons (power button, located on the side or top of the case) at the same time for about 20 seconds until the iTunes logo appears on the screen (laptop logo in iOS 13).
  • On iPhone 7 and iPhone 7 Plus. Press and hold the Volume Down and Power (Side) buttons at the same time for about 20 seconds until the iTunes logo (laptop logo in iOS 13) appears.
  • On iPhone 8/8 Plus, iPhone X and later. Press and immediately release the volume up button. Press and immediately release the volume down button. Then hold down the side button and hold it for about 20 seconds until the iTunes logo appears (laptop logo in iOS 13).

In the iTunes window, click “Eject iPhone”.

Restart your iPhone. To do this, simply hold down the Power button (side button). Alternatively, you can perform a forced reboot using the method described above.

iPhone won’t turn on, black screen. what to do

iPhone won’t turn on and apple is on? Or is the screen completely black and the iPhone is unresponsive to button presses? Both of these problems can happen to any iPhone user without dropping the smartphone. Learn what to do if your iPhone won’t turn on in this tutorial. You can solve the problem without going to the service center and the accompanying expenses.

? Remember how a forced reboot is performed on your device. It can help with most of these crashes that can happen on the iPhone.

A forced reboot is completely safe. Its execution does not delete any data on the iPhone, so you can perform it without fear.

❗ Methods to restore iPhone in this tutorial are arranged from easy to hard. If a hard reset doesn’t work, go to the next method. He will have to help solve the problem.

Restore iPhone via iTunes

If the iPhone does not turn on even after connecting to the computer, then only recovery will help out.

❗ In most cases, recovery involves deleting all data from the device. You can return them only if you have an up-to-date backup.

Connect iPhone to computer with USB cable and launch iTunes (Finder window in macOS Catalina).

Enter iPhone into recovery mode. For this:

Note: iPhone must be connected to computer via USB cable.

  • On iPhone 6s, iPhone 6, iPhone 5s, and earlier. Press the Home and Power buttons (power button, located on the side or top of the case) at the same time for about 20 seconds until the iTunes logo appears on the screen (laptop logo in iOS 13).
  • On iPhone 7 and iPhone 7 Plus. Press and hold the Volume Down and Power (Side) buttons at the same time for about 20 seconds until the iTunes logo (laptop logo in iOS 13) appears.
  • On iPhone 8/8 Plus, iPhone X and later. Press and immediately release the volume up button. Press and immediately release the volume down button. Then hold down the side button and hold it for about 20 seconds until the iTunes logo appears (laptop logo in iOS 13).
READ  Restore iPhone backup from icloud

iTunes will report detecting iPhone in recovery mode. In the window that opens, select “Update”. Initially, this option should be selected, as it can allow you to return the device to a working state without losing data.

If data lossless recovery is possible, the iPhone update process will start. Wait for it to end. ❗ Never disconnect your iPhone from your computer.

If the update fails, then a recovery should be performed. Re-enter iPhone into recovery mode (step # 2) and select “Recover” in the iTunes window that opens. Wait for the end of the operation.

Updating or restoring will bring your iPhone back to working condition.

When iPhone screen turns white due to software errors

The most common reason a white screen comes on is a software error. If the display turns white for this very reason, then you’re in luck. Fixing your phone is easy, and you don’t need to take it to a service center. To get rid of the “glitch” when the iPhone screen turns white due to errors in applications or iOS, it is enough to adhere to the following algorithm:

  • hold down the Home button and the shutdown button
  • hold the buttons until the device reboots
  • make sure the iPhone is working

If the reboot does not occur, you can try another option. hold down Home, then press the volume up and off keys. If the problem was in the software, the iPhone should work fine. However, it is possible that the white display will reappear after some time, because software errors rarely disappear on their own. The options for getting out of the situation are a new firmware or the delivery of the gadget under warranty. In Apple branded services, such problem devices are easily repaired or replaced with new ones.

How to understand that your gadget has this particular malfunction

The “white screen of death”, as iPhone users often call this problem, can be easily distinguished from any other malfunctions. The main signs of a breakdown:

  • the white screen on the iPhone is on, and the smartphone does not perform any further actions
  • a white screen and a black apple are on (as when loading the device), but the desktop does not turn on

In this case, the gadget usually turns off normally, but when turned on does not load the desktop. Both of these signs indicate that an error has occurred in the program, or the iPhone screen turns white due to hardware problems. As a rule, it is impossible to get rid of a white monitor using the usual methods. the gadget turns off, but when turned on it does not load the desktop, and the screen just continues to glow.

In some cases, getting rid of the “white screen of death” is quite simple, without even resorting to the help of specialists. However, if a gadget with an apple logo falls from a height, most likely the white monitor lights up due to mechanical damage, and it is far from always possible to get rid of it on your own.

White screen on Iphone

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Despite the fact that Apple produces fairly high-quality electronics, fans of gadgets with the apple logo are still not immune from problems, and one of them is the white screen on the iPhone. Sooner or later, such a nuisance can happen to every owner of a gadget, therefore it is better to immediately arm yourself with the knowledge of what to do in this situation.

IPhone screen and LCD panel

A broken LCD panel is a more serious problem. As a rule, this part cannot be repaired. However, a simpler outcome is also possible. if the panel itself is in order, and the contact simply disconnected. In this case, it is enough to do the following:

  • remove the back cover of your iPhone. arm yourself with small screwdrivers and a suction cup to gently remove the back cover
  • inspect all contacts (they are numbered). you should be interested in contact number 1
  • if it does not “sit” in the right slot. just gently insert it into place
  • assemble the device

If it was an LCD panel, then the white screen should stop glowing. After turning on the iPhone, it should boot normally.

Why does the iPhone screen turn white?

The symptoms described above can have different initial causes. Let’s consider the probable causes of breakage and methods of “curing” the white screen on the iPhone:

  • software errors. “treated” by connecting to iTunes
  • breakage of the LCD panel. it needs to be replaced
  • breakdown of the digitizer (the device responsible for touch functions). replacement of the panel and digitizer is required
  • mechanical damage. diagnostics and restoration or replacement of parts is required

Fortunately, in all cases, except for the last one, the white display can be “cured” without going to the service, which means that long waiting times can be avoided.

If the screen is white due to digitizer failure

The third option, why the screen is white when you turn on the iPhone, is the failure of the touch panel. It is easy to distinguish it from the previous one: if the LCD breaks down, the phone will receive calls even if you see only a white screen in front of you. To answer a call, you just need to swipe across the screen where the call acceptance slider should be. If you cannot answer, then the reason is precisely the inoperative touch panel (digitizer). What to do next:

  • open the gadget as described above
  • take off the old digitizer
  • install new
  • after assembling the white screen should not appear

It should be noted that you can independently repair a smartphone even if it is under warranty. Neither the digitizer nor the LCD panel is factory sealed, so you will not violate your warranty claims.

When to contact a specialist

The most problematic option is mechanical damage to the device. If the gadget falls and you have a white screen and a black apple, or vice versa. the iPhone’s apple turns white, and the screen itself becomes black (depending on the color of the case), it is rather difficult to identify the cause of the breakdown without special diagnostics. often than not, if you drop your iPhone, the screen turns white if the ribbon cable comes off. However, the fall of the device can lead to other unpleasant consequences that will entail the need to repair the iPhone:

  • breakdown of the touchscreen
  • breakage of the glass of the iPhone screen (a strip or “cobweb” appeared on the display)
  • disconnecting the loop from the touchscreen

If the screen glows white due to mechanical failure, it is best to contact an Apple Service Center. However, diagnostics and repairs can take a long time. If you are not ready to spend long weeks without your gadget, it is better to turn to private certified Yuda specialists. If you dropped your iPhone, leave a request on youdo.com and experienced performers will respond to it, ready to resolve the issue of the white monitor of the gadget in a short time. They only use original parts, so after troubleshooting, you can forget about the white screen on your iPhone.

If you have already encountered such a nuisance as a white screen on the iPhone, and your attempts to fix the malfunction yourself were unsuccessful, or the unpleasant situation repeats, it is best to immediately contact the specialists.

What to do if the iPhone does not turn on, the “apple” is on?

Filling the device memory by 100%, voltage drops during charging and just a system failure are some of the reasons why the iPhone does not turn on, the “apple” is on. This is a common Apple technology malfunction. And in 90% of cases, you can get rid of the “white apple” on your own without contacting a service center.

Reasons for the appearance of the “apple” on the screen:

In 2013, there was an epidemic of “white apples” on iOS 7. It happened by the Evad3rs team, which tried to release the first jailbreak for these devices. As a result of the flaws in the program, it was necessary to restart the iPhones until they were completely discharged.

Modern reasons that prevent a smartphone from starting correctly are as follows:

Advice. Allow your smartphone to cool down before starting a deep reset or doing iPhone repairs on your own. Leave it off for 2-3 hours. When the phone gets cold, try turning it on again.

IPhone hardware breakdowns

If the iPhone won’t turn on even after restoring the settings, it may be due to other hardware problems. These include:

Broken Home or Start buttons. To check, try using the commands one by one and track whether the smartphone responds to them. If there is a breakdown in them, repair is needed at a service center.

Power supply problem. Was the device charging during a thunderstorm or a sudden power outage, after which the “apple” appeared? Most likely, there was a failure in the settings. A “deep reboot” will help fix the situation.

Normal wear and tear of the battery or a broken charger. Checked by replacing the battery and purchasing an analog or original charger.

Flash memory malfunctions. Occurs when the iPhone is “too active”. For example, you have completely loaded the device’s memory. In such a situation, only computer diagnostics from professionals will help.

Advice. If after all the manipulations, reboots and flashing attempts, your iPhone does not turn on, the “apple” is on, contact the service center. You cannot unwind the device yourself. It is easy to damage the motherboard, tear off the ribbon cable, or break the battery.

How to fix the “white apple” after a failed jailbreak

If the iPhone does not turn on and the “apple” is on, there may have been an attempt to hack the file system or jailbreak. Such programs are installed for free access to App Store applications, unlocking a smartphone to use any SIM card, as well as for installing Cydia applications.

To fix the situation, follow these steps:

hold the button to increase the volume;

Such actions start the device without jailbreak. If the iPhone does not load correctly, you need to uninstall the program. To do this, you should reflash your mobile phone.

Reflashing iPhone with “white apple

Redesigning iPhone firmware is not that difficult. Follow the instructions below:

download the iTunes application on your computer and connect a USB cable to it (without a phone yet);

hold down the “Home” and “Start” buttons for 10 seconds, then connect the mobile device to the cable, holding only the “Home” button;

when iTunes detects the device, release the start button;

flash and restart iPhone.

Important! When the iPhone is launched in DFU mode, the backlight does not work and there is no logo on the screen. Only upon completion of the software update will the “white apple” light up and the standard launch will take place.

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It’s all about the battery

The most common and simple reason when an apple burns and the screen goes out on an iPhone. A person is sure that the phone is charged, and does not understand why it turns off immediately, starts looking for problems in other malfunctions. But everything is trite. the battery is out of order and needs to be changed or tried to calibrate. Will calibration help? It’s a moot point, it’s worth a try, that’s for sure.

To begin with, let’s try again to recharge the phone’s battery, but with the help of another charger, since the first one may simply be broken.

We remember if the iPhone turns on only before the apple and turns off immediately, first of all we try to change the memory, and only then we proceed to other, more radical methods.

IOs system error

Reflashing iPhone

It must be remembered that when flashing, all information is deleted, you will receive an absolutely clean phone with factory settings. Then you can restore everything, but provided that you have a saved backup in iTunes. In the absence of a backup copy, only an authorized service center will help to get information from the problem gadget, but for a decent price. Therefore, at least once a week, make a backup if you have important information on your iPhone.

How to reflash an iPhone was discussed in the article. If you don’t want to waste time reading, I’ll leave at the bottom a video instruction on how to reflash the device, if the iPhone 5 doesn’t turn on, the apple is on and after a while the screen goes out.

Burned out microcircuit on the board

If even the flashing did not help when the iphone 4s, 5, 5s, 6, 7 models blinks with an apple on the screen and does not turn on at the same time, then the exact cause of the breakdown can be told exclusively at the service center. Most likely, the microcircuit on the motherboard of the smartphone burned out or went off, you cannot fix it yourself, you need expensive equipment.

In this case, he can only list the factors why this could happen.

  • Falling iPhone into water, followed by a short circuit.
  • The power controller came out of a standing position, after a strong voltage drop in the household network or using a non-original charger.
  • Over time, the battery becomes unusable, after two or three years, the battery should be replaced in any case. Very rarely, the battery breaks down as a result of mechanical damage when dropped on a hard surface.
  • The iPhone does not turn on while charging, the apple lights up and goes out, in this case, the damage may be hidden in the internal microcircuits. For example, the Flash memory chip has come off the board or disconnected as a result of a fall. The same can happen with any chips on the motherboard, be it NAND Flash or Nor Flash chips.

There are two ways out. to solder yourself, but if you are not friends with a soldering iron and do not have straight hands, it is better not to climb, you can simply kill the iPhone, without the possibility of recovery. The best option is to take the phone to trusted masters.

Making a forced reboot

In 90% of cases, a hard reboot will remove most glitches and crashes when the iphone 5 smartphone flashes an apple on the screen and does not turn on.

  • We disconnect the iPhone from the computer or laptop, since iTunes may interfere with the restart and switch the device to UDF mode, now we do not need it.
  • We simultaneously hold down two Home and Power buttons, wait 5-10 seconds, the phone should go into reboot.
READ  How to change the password on iPhone 5s

After rebooting, the logotype will appear again for a while, and after a minute you will see the loaded iOs, you can use the device in normal mode, and not try to install the crooked application that caused such problems. If the above methods did not help, then you will have to reflash the device.

Checking the loops

Rarely enough, the cable of the screen or any other element inside the iPhone can jump out of the connector, as a result, the screen flickers for 5s, the apple lights up and the display goes out. It is easy to treat it, we open the phone case, and flip all the connectors with loops.

The flickering of the screen should disappear, along with it the problem should go away when an apple is on the screen of the iphone 5, but does not turn on.

An apple is lit on the iPhone screen and it does not turn on, what to do?

Depending on the iPhone model, the screen may display a white screen with an apple or a black background, depending on the color of the case. The background does not matter, if the logo appears and the iOs download stops there, we follow the instructions. But first, let’s determine what happened to the phone.

IPhone does not turn on (apple burns and goes out): from reasons to reset

Hello everyone! Today I ran into a problem. the iPhone does not turn on, the apple is on, and the smartphone itself just goes out. at first it seems to turn on, then it turns off and it goes out. And so constantly when you turn it on.

Apple mobile technology rarely encounters unsolvable technical problems and errors. But the problem with the iPhone not turning on or hanging on the apple logo has already become overgrown with legends and has become a widespread phenomenon. And that means it’s time to figure out the details and find out why the iPhone does not turn on, the apple burns and goes out, and how to save mobile equipment using iTunes.

IOS Restore or Update via iTunes

ITunes. Apple’s media combine. is often viewed with distrust due to its button-cluttered interface and confusing navigation. In fact, the tool: it will help you filter both the entertainment media library, and will help with the recovery of a locked or non-working iPhone.

The only thing you have to deal with is downloading and installing the latest version of iTunes, and connecting your iPhone to your PC using a USB cable. Next. go to the parameters of mobile technology, presented in the “Overview” section.

It is advisable to prepare an up-to-date backup copy of the contents of the internal memory at the bottom of the interface before starting the procedure. Formally, no data can disappear when the iPhone is restored to work. But extra safety net won’t hurt. Backups are generated and stored: either on the hard drives of the computer, or in the iCloud cloud storage in the iOS settings.

Regardless of the choice, you will have to return to the top of the interface and click on the “Restore iPhone” button. iTunes will automatically download the update files and transfer the latest iOS version to mobile devices in the background. The procedure takes on average up to 30 minutes (this is due to the preparation and preliminary unpacking of files before updating or restoring). After several reboots, the problem with the “iPhone does not turn on, the apple is on and off” will disappear.

Reasons why the Apple logo is lit and the iPhone won’t turn on

  • System crash caused by software problems or recent updates to the iOS operating system. In some situations, the problem also appears when interacting with unsupported characters. we are talking about hieroglyphs sent via iMessage, which on some versions of iOS lead to an emergency shutdown of the iPhone.
  • Battery discharged or defective.
  • The power adapter and charging cable are damaged and are not able to charge the iPhone even up to 5%, which is why the apple logo does not disappear.
  • Mechanical damage: iPhone dropped and constantly reboots, remained under water for a long time, or lay for several hours in the sun or in the cold.

Reset iOS settings

If the iPhone does not turn on periodically (out of 5 times, no more than 2-3 freezes on the Apple logo), then before contacting the service center and experimenting with the DFU mode, it will not hurt to roll back the operating system parameters to the “factory” state. The procedure will not take even 10 minutes, and even a backup copy will not be needed: the content stored in memory will not disappear anywhere.

Reset starts from “Settings”, menu “General”. The desired section is at the bottom of the list, right above the “Turn off” button.

After the transition from the actions that appear, it remains to select “Reset all settings”, enter the PIN code (verification via Touch ID or Face ID is not available) and wait until iOS clears the parameters and restarts the iPhone.

Often, a reset is already enough to get rid of freezes and technical problems when an apple blinks or the iPhone screen starts to blank out unexpectedly. But even more often, you can’t even look into the “Settings”. iOS doesn’t even load. Therefore, it’s time to move on to universal methods.

IPhone Recovery via Third Party Software

Unofficial software tools handle iOS problems like iTunes. And sometimes they offer even more: an intuitive interface, a predictable course of actions and recommendations for beginners.

The same diagnostic service ReiBoot, adapted for computers with Windows and MacOS, offers in a matter of moments:

  • Run DFU mode without holding the buttons on the iPhone case, but through a special menu in the interface.
  • Return to standard mode or go to a special section with “Support”. where tips appear for situations when an apple is on or mobile equipment does not respond to pressing.

It is easy to interact with ReiBoot: the developers first suggest connecting the iPhone to the computer using a cable, and then, in the interface that opens, select the “Enter recovery mode” item.

How you have to proceed further depends on the reason for the appearance of the non-disappearing logo and the version of the iPhone (4, 5S, 6, 6S, 7 or newer). But with a 99% probability, ReiBoot will first download the stable version of iOS from the official Apple servers (either new, or the current one, but “reset” to factory settings).

Then it will automatically start the update process. The procedure takes from 15 to 30 minutes, depending on the speed of the Internet, the amount of space occupied on the internal memory of the iPhone and the number of errors found in iOS.

iPhone 4s won’t turn on but apple is on fire

This behavior most likely signals a problem with the device’s firmware or an iOS system crash. Eliminate the discharge of the battery, and try the advice from the paragraph about the firmware of the device. If the advice did not help, then use the smartphone recovery via DFU mode:

  • We connect the smartphone to the computer and launch iTunes.
  • Turn off the smartphone and wait for it to turn off completely.
  • We simultaneously hold down the power and volume down buttons.
  • We hold for exactly 10 seconds, release the power button, but continue to hold down the volume until the iTunes reaction.

As a result of the described actions, iTunes will show a window with the following text: “iTunes has detected an iPhone in recovery mode. You must restore this iPhone before using it with iTunes. ” Confirm the action and wait until iTunes finishes.

IPhone 4, 4S won’t turn on: what to do?

Spontaneous restart or shutdown of the smartphone is familiar to most owners of mobile gadgets. As a rule, such a situation rarely occurs and ends with the repeated turning on of the gadget without any consequences. However, the older the device, the more likely it is to have serious problems with iPhone 4s not turning on. Not all of them require a mandatory visit to the service center. some are amenable to independent “treatment”. We will analyze in detail the reasons and tell you how to turn on the iPhone 4 if it turned off and does not turn on, does not respond to the screen and buttons.

System crash

Now let’s turn to the software reasons for disabling the iPhone. Let’s start with a trivial option. an ordinary software failure. There are no applications without errors and, sooner or later, something hangs in the smartphone. In this case, a hard reset of the phone will help. Hold down the Power and Home buttons for 15 to 20 seconds. The smartphone will first turn off (do not release the keys), and then the iOS download will start.

The phone vibrates and the screen does not turn on

The network repeatedly mentions the following symptom, which, as a rule, appears after a conversation or when a call comes to the phone. iPhone vibrates, but the screen stays black, unresponsive to touch. The device buttons also do not function. In this case, the software responsible for processing the call has hung up. The actions are the same as for any other software failure. “hard reboot” using the Power and Home keys. In principle, it also helps to simply wait for the phone to completely discharge and then connect the charger to it.

Damage due to moisture ingress

Even waterproof smartphones are not immune to water penetration inside the case, and the iPhone 4 and 4S do not have this characteristic. This means that even short-term contact with water can damage the phone. The inside of a smartphone is subject to oxidation and electrochemical corrosion. The current from the battery acts as a catalyst, and a violent chemical reaction corrodes the conductors in places of contact with water.

Reasons for turning off the screen

So, you are faced with a situation where the display of your favorite smartphone has turned off and does not show signs of life despite pressing all available buttons. Well, for the old four, it is difficult to immediately and unequivocally establish the reason. There may be a failure of the display module itself, breakdown of other components inside the device, or this is a reaction to software problems. Below we will explain why the iPhone 4 does not turn on, what to do with a frozen phone, what to do in each of the situations that arise.

Out of charge

The first thing to check is the battery level. Old batteries have an unpleasant feature. at values ​​less than 20 percent, the sensor sends iOS incorrect data on the remaining charge. From the outside, this manifests itself in such a way that a sufficient capacity is still displayed on the screen, but within a few minutes the value drops to zero.

Connect the charger to your phone. If the battery icon appears on the screen, then everything is fine, the alarm was false. If nothing happened right away, do not rush to get upset. perhaps the smartphone’s battery is too discharged. Wait 15. 20 minutes and try to turn on the phone with the Power button.

Phone firmware problems

A more serious problem will become in the event that a failure occurred during or immediately after updating the smartphone’s firmware. In this case, low-level processes are violated and iOS does not load. Restoring through iTunes can correct the situation. Do not forget to make regular backups on your device, otherwise you will lose important information. The restore process will load the last backup, and if there is none, it will reset the settings to factory defaults. It is doubly important to save immediately before flashing the device.

iPhone won’t turn on due to software glitch

If you tried to update your iPhone, and it freezes on the apple and does not turn on, most likely this is a consequence of a system error. In this case, iOS cannot boot, and the iPhone reboots to the Apple logo cyclically. Most often this happens due to an incorrect completion of the update installation. If the phone had little free space, or there was not enough battery power when installing an update, the likelihood of this outcome will be much higher.

iPhone is frozen on an apple. Why is this happening?

If your iPhone stuck on an apple and won’t turn on after an iOS update, the reasons for this could be a software error or system failure, or a hardware malfunction of the phone. In order to talk about possible options for action in a particular case, we will consider them in more detail.

iPhone won’t turn on due to hardware failure

Symptoms and appearance can be difficult to distinguish between iPhone failure caused by software bugs while updating iOS from the consequences of hardware problems with the phone. The fact is that during the update process, almost all key components of the iPhone are checked. If something does not work, then when the firmware is updated, the phone may either not turn on at all, or freeze on an eternal reboot.

If the iPhone stuck on an apple and turns on only when connected to a charger and immediately turns off after disconnecting, the cause of this is most often a battery malfunction. Also, in such cases, there are often problems with the operation of the power circuit: damage to the battery connector on the board, incorrect operation of the charge microcircuit or breaks in the power supply of the board components.

complex cases include problems with the power or overall performance of the NAND memory chip, due to which the iPhone cannot boot and reboots cyclically. And, probably, the most serious thing that can be. “blade” of the central processor of the device. Unfortunately, the percentage of successful repairs with a guarantee of stable operation in such cases is extremely small.

What to do if iPhone stuck on apple and won’t turn on

With each new version of the software for the iPhone, the security of the operating system and the stability of its work increase. The process of updating the iPhone operating system is simple. you can install the latest version directly on the phone itself through the built-in update system via Wi-Fi. Despite this, many owners of Apple smartphones are faced with a problem when, after an iOS update, the device does not boot (iPhone hangs on an apple). Why is this happening, how can the problem be solved and how to avoid it. in this article we will take a closer look at this issue.

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iPhone is frozen on an apple. What to do?

The most correct solution, if your iPhone is frozen on an apple and does not turn on, is to contact the service center in a timely manner. This can be especially relevant and critical in cases where the information in the device’s memory is extremely important. If the problem is of a programmatic nature, the specialists of our service center will be able to solve it quickly and efficiently. If, nevertheless, the problem is more serious, after carrying out technical diagnostics, we will be able to accurately determine its causes and offer a solution.

Are you facing a problem and your iPhone is frozen on an apple? Have questions? Welcome to the comments below. Tell us (preferably as detailed as possible) about the malfunction of your phone, indicate the exact model and firmware version of the device and get a preliminary consultation from the service center staff absolutely free!

What to do if iPhone is frozen on apple

After updating or rebooting, it may happen that the iPhone freezes on the apple and does not turn on. How to solve this problem and start the smartphone again, read our article.

The long-awaited iOS 13 update has recently been released. we talked about its main features in a separate article. Sometimes an upgrade carries not only cool features, but also a bunch of bugs. Sometimes installing an update leads to the fact that the smartphone freezes at the boot screen and does not want to turn on. Also, this problem may occur after restarting the device. Sometimes iPhone freezes when connected to PC or unsuccessful Jailbreak. what is it, read here.

Less commonly, the problem occurs due to the hardware. usually after an unsuccessful or self-repair. To prevent such a sad outcome, we advise you to use only the advice of Apple Authorized Service Centers.

Fortunately, in many cases, everything is easy to fix on your own without contacting a service. We will show you a few proven ways to help revive the iPhone, which turns on and off before the apple.

Hard restart when iPhone won’t turn on and apple is on

Turn it off and on again. this method helps in most cases, not only with broken iPhones, but also with PCs, routers and mobile gadgets. The process for starting Hard Reset depends on your iPhone model.

How to Force Restart iPhone with Home Button

Older iPhones are still equipped with a Home button. these are all devices from the first iPhone to the iPhone X. The most popular of them are: iPhone SE, iPhone 5 / 5s, iPhone 6 / 6s / 6 Plus / 6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus.

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  • If you have a sixth iPhone or an older model, to restart, you need to hold down the Home button and the power key for about 10 seconds until the apple icon disappears from the screen. Also it shouldn’t blink.
  • If you have an iPhone 7 or older, press and hold the Volume Down and Power buttons at the same time until the white manufacturer logo disappears.

During the reboot, the phone will restore all disturbed processes and start up normally. Remember that after this you will need to enter the password for your Apple ID account.

Using Recovery Mode if iPhone won’t turn on

In order not to lose information on the iPhone, you can try using the recovery mode, aka Recovery. This method is most effective if the problem occurs after an unsuccessful system update. The smartphone will reinstall iOS without erasing your personal data.

  • Connect iPhone to Computer Using Lightning Wire.
  • If you have an iPhone 7 or older, press the Power and Volume Down buttons at the same time. If the older iPhone is the Home and Power key.
  • Wait for the notification that the smartphone is put into recovery mode, and follow the advice on the PC screen.

Recovery via DFU mode

In case your iPhone does not turn on, the apple lights up and goes out when you reboot, there is a special firmware update mode, also known as DFU (Device Firmware Update) mode. When it is a forced rollback of the system, error diagnostics and emergency device update.

If the reboot and recovery option did not help you, then DFU will become a kind of “plan B”. We still do not recommend starting with it. try Hard Reset and Recovery first, and if nothing works, go to recovery via DFU.

DFU mode works mostly on older iPhones. Here’s how to turn it on.

  • Connect iPhone to PC using iTunes.
  • Press the Power and Home buttons at the same time, as if rebooting, and hold them for ten seconds.
  • Release the Power key, but hold Home until iTunes displays a message that the smartphone has entered DFU mode.
  • Follow the on-screen instructions to reset iPhone settings.

Unlike the Recovery mode, the DFU works with the screen off, on which no icons are displayed. All data will be deleted from the iPhone during the firmware update; you will have to re-enter your Apple ID and adjust the iOS settings. To avoid losing important files when you reset your device, save them in advance to another medium or in the Apple cloud. We wrote more about backup in a separate article.

How to Hard Reset iPhone without Button

New iPhones don’t have a Home button. Namely. on the iPhone X, iPhone XS / XS Max, iPhone XR, iPhone 11/11 Pro / 11 Pro Max. But even for them, you can perform a forced restart if the iPhone does not turn on, and the apple is on.

The process is a little more complicated than for older models.

  • Press the volume up button and release it.
  • Then press the volume down button.
  • Hold the power button and hold it until the screen goes blank (the Apple logo disappears) and the device starts to reboot.

Contact service

If the tips above didn’t work for you, it might be a hardware issue. Have you recently repaired your iPhone with a questionable service? Or maybe they tried to replace something inside the device themselves, and after the repair there were extra parts left?

If you bought a gadget recently, you can contact Apple support and take advantage of the warranty. If the device is more than a year old, you should find a reliable service center and show the device to specialists. Read more about iPhone repair. on the manufacturer’s official page.

What to do if the iPhone 5s does not turn on, an apple lights up, then a red screen

The more modern and functional smartphones become, the more risks arise, in terms of hardware and software. Processors have to “shovel mountains” of information; in the process, overheating of microcircuits may occur and, as a result, errors. Errors in software can lead to unfortunate consequences, such as a red screen of death on your iPhone, and a variation of a similar blue screen problem on iPhone 5s (BSOD).

It’s not worth panicking and running in circles around the gadget, shouting “everything is gone”, there is always a way out, remember this.


There are many reasons when an apple appears on the screen and the device does not turn on. Users complained that at first the iPhone gets very hot, and then the blue screen and that’s it. Silence. The phone went into itself and did not respond to pressing the buttons. We will consider how to avoid this in the next section, and now we will get acquainted with the reasons for such breakdowns:

Software errors (iOs)

  • Software, in particular Jailbreak, is essentially a file system hack. you can judge the consequences for yourself
  • Installing “crooked” applications from the App Store. Yes, and it happens, even if you are not a fan of “jailbreak”
  • The critical update of iOs is not installed (remember when was the last time they were updated)
  • There is a version. a red screen on the iPhone may occur due to a touch ID failure, after several unsuccessful scanning attempts. But this is more from the category of rumors.

Hardware problems (chips)

  • Dropping the iphone 5s on a hard surface does not add to its health. If the iphone does not turn on immediately after a hard landing or a red screen appears and that’s it, then you need to inspect the internal connectors. Perhaps one of the plugs flew out of the groove.
  • Drowning iPhone 6 in water or sea water also causes a blue or red display (BSOD).
  • Installation of low-quality spare parts on the phone during the previous repair. The market is flooded with fake parts for iphone 5s, 6, 7. Be careful when choosing repair shops.
  • The use of cheap Chinese chargers, which can sometimes produce such currents that even the refrigerator will burn out, not to mention the delicate electronic gut of the 5th iPhone.


With this problem, you can find seemingly incompatible symptoms, for example, when the phone warms up and gives a blue screen for 5s. It would seem, what does the heating and system error have to do with it. The answer is simple, most likely there was an error of the processor, which is fixated on solving a meaningless task.

In addition, there is a whole range of symptoms:

  • Endless reboot.
  • When turned on, a red screen appears.
  • Blue screen appears when turned on.
  • The phone heats up while charging and does not show signs of life, after a minute a blue (BSOD) or red screen (red screen of death) appears.
  • When you try to turn on the device, the message “cooling is required before using the iphone” appears. In this situation, there are two options:
  • The iPhone is just overheated in the sun, so you need to cool it in the shade. Or put it in the freezer for 15 minutes, wrapped in a rag.
  • If 5 does not turn on and the case is cold, but says “cooling is required before using the iphone”, we try to turn it on again, the BSOD mode may appear.

You should not be afraid of this behavior of the device, it is necessary to carry out the procedures described in the next chapter, in 80% of cases, this saves the device from glitches, and you from wasted time and money in the service center.

Solution to the problem

It’s time to answer the question of what to do if the iphone 5 does not want to work as it should, pours out screens of death, becomes hot as an iron and does not turn on at the same time.

  • Trying to hard reset the phone. To do this, hold down the Power and Home buttons for 10 seconds. In this case, the Iphone 5s will go into reboot, the procedure can be repeated several times, until the iOs is fully loaded.
  • After successfully loading the iPhone operating system, turn it off for 10-15 minutes.
  • If iOs is loading, we urgently disable syncing applications with iCloud.
  • The next step is to temporarily disable the Find iPhone function. Go to “Settings”. “iCloud”. “Find iPhone” and disable “Find iPhone”.
  • Now on iphone 5s, 6, 6 plus, 7, 7 plus, disable authorization by touch ID. Go to “Settings”. “General”. “Passcode Fingerprints”. “Fingerprints”, disable this function. Now the request for touch ID when turned on will not give an error for 5s, throwing out a red screen.
  • Install the iOs update proposed by the system.
  • We carry it from the workshop, the monitor cable may have broken or the connector is loose.

In the end, according to good tradition, I will leave a video instruction, with its help it will be easier to deal with the broken device. Good luck to everyone and see you on the site pages.

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