iPhone works but the screen is black what to do

Table of Contents

If you have an iPad equipped with a Face ID scanner (without the Home button)

This method is completely identical with the latest iPhone models: you need to press and quickly release the volume up button. Then press and quickly release the volume down button. Then press and hold the power button until the device restarts (the Apple logo appears).

iphone, works, screen, black

iPhone or iPad is frozen, won’t turn on, and won’t respond to buttons. What to do?

Don’t panic if your iPhone or iPad won’t turn on or respond to buttons when you try to turn it on. There are two ways to quickly bring it into working order, which we will tell you about.

The first two reasons iPhone won’t turn on are not related to hardware or software glitches. Most likely, the smartphone is simply discharged, and it needs to be recharged, or it freezes, in which case a forced reboot will help.

If you have an iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone SE (2020), iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro or iPhone 12 Pro Max

Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button until the Apple logo appears.

If you have an iPhone 7 or iPhone 7 Plus

Press and hold the Power button and the volume down button on the left for 15-20 seconds, after which the Apple logo will appear on the screen.

Your iPhone or iPad battery is completely discharged?

If your iPhone or iPad is discharged, connect it to the power adapter and charge it for 15 minutes, then try to turn it on without disconnecting from the charger.

If the battery is completely discharged, then sometimes after 5-15 minutes of charging, by pressing the power button, you can see an image with a lightning and an outlet on the screen of a smartphone or tablet. This means that not enough time has passed since charging started. Wait a little more.

On the left is a screenshot of an iOS device that is not connected to the charger, on the right. it is charging:

If you have an iPhone 2G, iPhone 3G, iPhone 3Gs, iPhone 4, iPhone 4s, iPhone 5, iPhone 5c, iPhone 5s, iPhone 6/6 Plus, iPhone 6s / 6s Plus, iPhone SE (2016), or iPad with a Home button

To revive the above iPhone and iPad models, just press and hold the Power button and the Home button at the same time for 15-20 seconds, after which the Apple logo will appear on the screen.

iPhone or iPad is frozen, won’t turn on or respond to buttons (may be black screen)

A common problem. A fully charged iPhone (iPad) is frozen (the program is frozen) or has completely turned off. Pressing the screen or the side button, unfortunately, does not lead to anything and does not start the device.

Do not worry! In 99%, nothing terrible happened, the smartphone automatically went into the so-called “save mode”, this happens if you very rarely restart the device.

It should be noted that resuscitation methods may differ depending on the device model. so.

Nothing helped?

The above situations are standard and, as a rule, are resolved in an elementary way. However, if the solutions provided did not help, you are most likely experiencing one of the following problems:

  • The battery or power controller is out of order.
  • Defective adapter or USB cable. Replace the defective charger;
  • Dirty cable connector. Clean the cable connector;
  • Using non-original charging cable. Replace the used cable with the original or its MFI analog;
  • Mechanical damage to the charging connector or other mechanical damage to the device. Contact the service center;
  • Defective device. Contact your place of purchase for a warranty replacement.

If when you turn on the iPhone or iPad shows the apple logo on the screen without booting the system, try to force restart the device (described above), and if using it does not bring any result, restore the device using this instruction.

Option 1. Hard Reset

We turn off the iPhone using the Hard Reset method, that is, the so-called “hard reset”. To do this, you need to simultaneously hold down and hold down two buttons for 10 seconds: Home and Power. Keep out until the device turns on.

The iPhone does not turn on but the apple on the screen is on. What to do?!

Popular smartphones from Apple, whatever one may say, this is the same computer, albeit a mobile one. And with him, like other representatives of this class of devices, troubles can happen. both hardware and software. One of the common reasons that can happen to them is when the iPhone does not turn on, but the apple is on after pressing the Power button.

People call this unpleasant problem the “white apple”. In fact, this is a certain state of the iPhone, which is characterized by the display of the company’s logo on the screen (a bitten glowing apple) when trying to turn on the smartphone. In this case, further loading of the device does not continue. At the same time, he does not react to anything and, as usual, does not turn off. How to be?
The easiest thing to try is a Hard Reset. But, let’s take our time and consider all the options in order.

So, what can you do to restore the phone’s performance if the iPhone does not turn on, the apple is on?!
There are such methods:

Option 2. Reinstall iOS

If the first method did not help, you should try reinstalling the software on the iPhone. To do this, the iPhone launches in DFU mode. This is done like this. we connect the smartphone to the computer and launch the iTunes program. Next, hold down the Power and Home buttons. You need to hold it for about ten seconds. After this time, only the Power button must be released. After that, iTunes should see the device (the screen will remain dark).
Well, then the program should offer to restore the device from a backup and reinstall iOS.

Then, after the device is restored. make a software update.

Option 3. Picking Cydia

This method is an alternative to the previous one in the event that you do not want to restore the device or for some reason cannot do it while the iPhone does not turn on and off, but the glowing apple is on.

Here I will make a small lyrical digression. The fact is that very often the reason that the iPhone does not turn on is the installation of some third-party application, which either did not get up correctly, or does not work correctly. Then you should try to remove it and restart your smartphone. Another equally common reason is Cydia tweaks.

To restore the performance of the iPhone, which has an apple on the screen and does not disappear, let’s try to load it without Cydia tweaks. To do this, turn off the device, press the volume up button. “” And hold it down, wait until iOS boots up without Cydia tweaks. If the download is successful in this mode, the reason is clearly in the last installed Tweak. Delete it and the device will work again.

If it still does not boot, then restart it again. Then after 5 minutes try calling your iPhone.
If you manage to get through. great! This indicates that the phone’s loading is interrupted at the very last moment of the OS launch. Then you need to try to access the file system through the iTools or iFunBox programs and use them to search for the files that are responsible for the malfunction.

Otherwise, whether you like it or not, in order to remove the burning apple on the phone screen, you still have to reinstall the IOS using the method I described earlier.

Note: This manual is suitable not only for smartphones iPhone 4, 5 or 6, but also for iPad tablets, because both have one operating system installed, which means that an apple can burn on the iPad and it does not turn on and does not turn off.
Good luck and stable work!

Restore iPhone via iTunes

If the iPhone does not turn on even after connecting to the computer, then only restoration will help out.

❗ In most cases, recovery involves deleting all data from the device. You can return them only if you have an up-to-date backup.

Connect iPhone to computer with USB cable and launch iTunes (Finder window in macOS Catalina).

Enter iPhone into recovery mode. For this:

Note: iPhone must be connected to computer via USB cable.

  • On iPhone 6s, iPhone 6, iPhone 5s, and earlier. Press the Home and Power buttons (power button, located on the side or top of the case) at the same time for about 20 seconds until the iTunes logo appears on the screen (laptop logo in iOS 13).
  • On iPhone 7 and iPhone 7 Plus. Press and hold the Volume Down and Power (Side) buttons at the same time for about 20 seconds until the iTunes logo (laptop logo in iOS 13) appears.
  • On iPhone 8/8 Plus, iPhone X and later. Press and immediately release the volume up button. Press and immediately release the volume down button. Then hold down the side button and hold it for about 20 seconds until the iTunes logo appears (laptop logo in iOS 13).

iTunes will report detecting iPhone in recovery mode. In the window that opens, select “Update”. Initially, this option should be selected, as it can allow you to return the device to a working state without losing data.

READ  How To Connect Phone Screen To Laptop

If data lossless recovery is possible, the iPhone update process will begin. Wait for it to end. ❗ Never disconnect your iPhone from your computer.

If the update fails, then a recovery should be performed. Re-enter iPhone into recovery mode (step # 2) and select “Recover” in the iTunes window that opens. Wait for the end of the operation.

Updating or restoring will bring your iPhone back to working condition.

Connect iPhone to iTunes in Recovery Mode

If the iPhone does not respond to either charging or hard restarting, the smartphone must be put into recovery mode. Here we immediately note that you may not need to directly restore the iPhone. Everything in order.

The first step is to try to get your iPhone back in working order without restoring. This method has saved thousands of iPhones without erasing data, which implies recovery. Therefore, we strongly recommend that you initially use it.

Connect iPhone to computer with USB cable and launch iTunes (Finder window in macOS Catalina).

Enter iPhone into recovery mode. For this:

Note: iPhone must be connected to computer via USB cable.

  • On iPhone 6s, iPhone 6, iPhone 5s, and earlier. Press the Home and Power buttons (power button, located on the side or top of the case) at the same time for about 20 seconds until the iTunes logo appears on the screen (laptop logo in iOS 13).
  • On iPhone 7 and iPhone 7 Plus. Press and hold the Volume Down and Power (Side) buttons at the same time for about 20 seconds until the iTunes logo (laptop logo in iOS 13) appears.
  • On iPhone 8/8 Plus, iPhone X and later. Press and immediately release the volume up button. Press and immediately release the volume down button. Then hold down the side button and hold it for about 20 seconds until the iTunes logo appears (laptop logo in iOS 13).

In the iTunes window, click “Eject iPhone”.

Restart your iPhone. To do this, simply hold down the Power button (side button). Alternatively, you can perform a forced reboot using the method described above.

As a result of this operation, your iPhone can turn on and work again as before without the need to restore.

Connect iPhone to charger

Often, the iPhone won’t turn on and show no signs of life due to the fact that its battery is dead. Connect your smartphone to the charger and leave it connected for an hour.

A few important tips that Honor follows:

  • Use original or quality charging accessories. There have been cases in which the iPhone turned off due to a dead battery, but did not charge due to using a broken charging adapter or cable. Be sure to make sure the charger and cable are in working order.
  • Charge iPhone with electricity. It is very common for users to charge their iPhone from a computer USB port. But due to the old battery in the smartphone and the low power of the connector, charging simply does not occur.
  • Check if the connector is dirty. Sometimes iPhone won’t start charging due to a heavily soiled Lightning connector. Examine the charging port. If it is really dirty, clean it gently, for example with a toothpick.

⚡ How to understand that the iPhone has started to charge?

If the battery logo with the Lightning cable is on the screen. iPhone does not charge and asks for a connection to the charger. If this logo is displayed after you put the iPhone on charge, then the cable or adapter is out of order. Use other charging accessories.

If only the battery is displayed on the screen, then charging is successful. It is worth worrying only if this logo is displayed without changes for more than 30 minutes. In this case, you should also replace the charging adapter and cable.

? Remember how a forced reboot is performed on your device. It can help with most of these crashes that can happen on the iPhone.

A forced reboot is completely safe. Its execution does not delete any data on the iPhone, so you can perform it safely.

❗ Methods to restore iPhone in this tutorial are arranged from easy to hard. If a hard reset doesn’t work, go to the next method. He will have to help solve the problem.

Perform a hard reboot

The first thing to do if the iPhone won’t turn on is to force it (aka “hard”) restart. It takes the iPhone out of recovery mode, which may have been accidentally turned on, and simply resets software errors on the device.

Force restarting works differently on different iPhone models.

On iPhone 6s, iPhone 6, iPhone 5s, and earlier. Press the Home and Power buttons (Power button, located on the side or top of the case) at the same time for 15 seconds until the Apple logo appears on the screen.

On iPhone 7 and iPhone 7 Plus. Press and hold the Volume Down and Power (Side) buttons at the same time for 15 seconds until the Apple logo appears.

On iPhone 8/8 Plus, iPhone X and later. Press and immediately release the volume up button. Press and immediately release the volume down button. Then hold down the side button and hold it for 15 seconds until the Apple logo appears.

iPhone won’t turn on, black screen. what to do

iPhone won’t turn on and apple is on? Or is the screen completely black and the iPhone is unresponsive to button presses? Both of these problems can happen to any iPhone user without dropping the smartphone. Learn what to do if your iPhone won’t turn on in this tutorial. You can solve the problem without going to the service center and the accompanying expenses.

If all else fails

None of the above methods helped? This means that your iPhone has a physical breakdown and you need to contact a service center.

Why iPhone won’t turn on?

A failed battery is the most common reason iPhone stops turning on. If you previously noticed that the smartphone was rapidly discharged, turned off by 10-30% of the charge, turned off in the cold and any other similar anomalies happened to it, then the problem is definitely with the battery.

Replacement will help. expensive in Apple authorized service centers in Russia. 3000-7000 thousand rubles.

Failure of the power controller is another very common cause of iPhone failure. Symptoms before a smartphone fails are similar to a battery breakdown. accidental disconnections of the device, overheating.

Replacement is relatively inexpensive. You can change the power controller or other microcircuit associated with the charging process for about 2,000 rubles.

Failure of other components. iPhone may not turn on due to the breakdown of dozens of different components, including the motherboard. Most often this happens after the fall of the smartphone. It is possible to determine what exactly broke down only during the diagnosis.

Renovations can be ruinous. If the iPhone didn’t overheat before it broke, then it’s best to start praying right away that the motherboard is intact. Replacing it, especially on newer iPhone models, will cost a pretty penny.

Before going to the service center, we recommend that you contact Apple official support. The company’s specialists will be happy to help with advice.

How to remove negative from iPhone, what to do if iPhone or iPad screen turns black and white.

Are you facing a problem when the iPhone screen looks like a negative and you don’t know what to do? In this article, we’ll take a look at how to remove Negative Mode on iPhone and return the display to normal colors. The reason for changing the color screen to black and white in the iPhone is most likely an accidental click by you or children on the inversion in the smartphone settings. To return the negative, you do not need to contact specialists and spend your money, just open the settings and change the color inversion.

Now let’s see how to get out of the negative on iPhone:
Open on your phone or tablet “Settings”, then “General”, then “Accessibility” and “Color Inversion”. Everything now the screen will turn from black and white to color again. As you can see, nothing complicated, everything is quite easy and simple.

IPad screen won’t turn on

If the “iPad” does not turn on the screen, then it is necessary to find out which of the malfunctions (software or hardware) caused this. Hardware problems are immediately visible, so just bring the tablet to Mr. Profi service center, where experienced engineers will fix and give a second life to your device.

Reasons for which iPad randomly goes blank

These can be hardware and even software problems. First, you need to make sure what caused the problem, as the repair work will be different for each case.

If the “iPad” has a black screen and does not turn on, then the possible reasons are as follows:

  • Hardware problem. If the screen module was damaged due to the fact that the device was dropped, water got inside or because of cracks on the glass, then this is physical damage that contributed to the fact that the screen went out altogether.
  • The train is gone. If you drop this sensitive device from your hands, the cable connecting it to the motherboard may loosen slightly, and this may interfere with the operation of the touchscreen. This breakage is hidden, because there is no visible damage on the tablet.
  • Software glitch. If you are absolutely sure that the screen on the iPad has gone out due to an update, and not due to mechanical damage, then you can fix it yourself by resetting the tablet to factory settings or deleting certain applications.
  • Poor replacement. If after replacing the touchscreen on the iPad the screen does not turn on, then you need to contact the service where the display module was repaired, perhaps the touch glass was installed of poor quality.

What to do if the iPad screen does not work

If your gadget does not charge and the screen with an “apple” blinks, a black, white or blue screen appears, or other malfunctions, then you need to pay attention to the symptoms.

So, there are some signs of a broken iPad screen that you need to pay attention to:

  • The tablet stops responding to touch, even when you press any buttons;
  • iPad won’t turn on and screen blinks;
  • The touch screen is not responsive;
  • Freezes (lags) occur;
  • My device isn’t responding to Apple Pencil touches.

No matter how trite the following recommendations may sound, it’s still worth trying them to eliminate a simple problem with a broken screen:

  • Charge your tablet. Often, users forgetting to charge the device in time think that it has stopped working. If the battery charge is critically low, then the tablet will show no signs of life. If you are using Apple Pencil and the sensor is unresponsive, charge it too.
  • Clear the screen. Some dirt covering the display can cause problems with the touchscreen response. Use a soft, lint-free cloth (microfiber) for cleaning.
  • Update the software. You need to install the latest IOS software.
  • Please reboot. Perform a hard reset, which does not erase data on your device, but only reboots the system.
  • Delete the application. If your iPad has a dark screen and won’t turn on when you launch a particular app, then the problem is with the app, not the screen. First try to update the application, if it does not help, then uninstall it.

“IPad” works, but the screen is black, who to contact?

If the tablet screen does not turn on even after the manipulations described above, it is recommended to contact the Mr. Profi service center in Kiev. Experienced engineers will determine the reason why the iPad has a black screen before making repairs.

Only after a free diagnosis, the masters of our service center will tell you why the tablet stopped working and how much it will cost to repair this malfunction. Often the problem is caused by mechanical damage to the device, therefore, in order to make repairs, you need to have certain knowledge and tools.

Contacting our workshop, a specialist will be repaired within 1-2 hours. The cost of replacing the screen is from UAH 1,600. The replaced part and the work performed are covered by a 2-month warranty.

Why touchscreen malfunctions occur

To answer the question: “What should I do if the iPhone screen goes blank, but it works?”, The first step is to establish the cause of the malfunction of the smartphone. Various errors in the operation of the screen most often occur for the following reasons:

  • damage to the display after being dropped or hit
  • moisture inside the iPhone
  • system crashes when flashing iPhone, installing updates, etc.
READ  How to take a screenshot of the screen on iPhone 6

All these breakdowns can lead to various malfunctions of the iPhone.

How to troubleshoot iPhone yourself

If, after a fall, impact and other troubles, the iPhone remains turned on, and the screen is intact, but at the same time it goes out, stops responding and makes sounds, or starts to slow down, you can try to restore the device to work on your own. Try restarting your smartphone first. This can be done by pressing the following buttons at the same time:

  • screen lock button
  • Home button
  • power button

If after such an action the display is on, the call is in progress and the touch screen reacts to touches, you can continue to use the device without fear. If the screen remains dark and still refuses to work, although the smartphone is turned on and rings, and the beeps pass, try the following:

  • remove the protective cover (sometimes it causes the screen to go out on the iPhone)
  • change the charger and other components (sometimes they force the smartphone to turn off, slow down and turn off the screen on the iPhone)
  • remove the decorative case (it can also be the reason for the iPhone’s screen to go blank)

If all these actions did not help your smartphone, whose display stopped working, it is unlikely that you will be able to fix it yourself. You should not continue trying to eliminate the black screen. this can lead to the fact that the phone starts to slow down even more, stops ringing, turns off and goes out altogether. In order not to harm a smartphone even more, which fell and whose display stopped working, you should entrust its repair to professionals.

What malfunctions occur in the iPhone most often

If your iPhone crashed, crashed, stopped working after a poor-quality flashing, went out after installing updates, the device may need qualified repair. The most common “symptoms” of such malfunctions are the following iPhone malfunctions:

  • the screen does not work
  • the screen goes out
  • the screen turns off
  • “Black screen” (no backlight)
  • iPhone screen slows down
  • the smartphone has turned off and does not respond to any commands
  • cracks appeared on the surface of the screen
  • other damage to the display has occurred

If you drop and crash your phone, first check to see if your iPhone is still working. If the smartphone turns off, goes out and does not respond to any commands, and large cracks appear on the surface of the screen, it will hardly be possible to do without professional repair of the device. But if the iPhone’s screen just went out, while the device does not turn off, the touch screen remains intact, and calls still go through, you can try to fix such breakdowns yourself.

Screen stopped working on iPhone

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If the screen on the iPhone stopped working, there is a chance to fix it yourself. The reasons for such a malfunction can be different: from mechanical damage upon impact and moisture getting inside the phone to system errors when flashing and rebooting the smartphone. Violations during the operation of the iPhone can lead to the following problems: the screen does not show or goes out, the display module stops responding, there is no image on the touchscreen, the touch glass is damaged, the smartphone does not turn on at all.

You need to know the causes of the malfunction in order to determine if you can cope with such problems yourself or if you should send your iPhone for professional repair.

Who should I give my smartphone for repair

Situations in which the iPhone’s screen went out, the display module was damaged, or other problems occurred (for example, the sound was cut off) are familiar to any repairman. If your smartphone is dropped, a dark screen appears, etc., you can return it to any service center for repair. However, if you do not want to wait a long time for the wizard to fix the black screen, and overpay for repairing the screen that turns off, contact Yuda for help.

An experienced YouDo master knows how to make fast and high-quality iPhone repairs, while the for his services are the lowest. Performer Yudu will promptly fix the following issues:

  • iPhone screen goes blank (display is dark)
  • the screen does not respond to taps
  • no display backlight

Skilled performer Yudu can help you quickly and inexpensively deal with a situation that requires screen repair on an iPhone.

How to Restart iPhone 10 If the Screen Doesn’t Work?

How to restart iPhone 10 if it freezes

  • Hold and quickly release the volume up button.
  • Hold and quickly release the volume down button again.
  • Hold down the on / off button (Power key). Hold it until the iPhone screen darkens.

How to erase iPhone if the screen doesn’t work?

Erasing Data from an iPhone, iPad, or iPod touch

  • Go to the menu “Settings” “General” “Reset” Then click “Erase content and settings”.
  • Enter your device password or Apple ID password when prompted. Then confirm that you want to erase the data from the device.
  • Wait for the data to be erased

Why iPhone screen doesn’t work?

If your iPhone’s touchscreen suddenly stops responding to touch, perform a hard reset. In order to restart iPhone 7, you need to simultaneously press and hold the volume down button and the power button until the Apple logo appears.

What to do if iPhone has a black screen but it works?

You can restore the black screen on a working iPhone by rebooting. When the device freezes, restart usually helps. Press the power button and the Home button at the same time and hold for 20 seconds until the corporate logo appears. If the dark screen does not disappear after that, then the problem should be looked for in another.

How to unlock iPhone if the screen is broken?

Step by Step to Unlock Broken Screen iPhone

  • Start Unlocking iPhone on Computer
  • Connect iPhone to Computer
  • Put iPhone into recovery mode
  • Download firmware package
  • Start Unlocking iPhone with Broken Screen
  • Step 6.

How to restart iPhone XR if the screen doesn’t work?

  • Press and hold the Volume Up / Down and Side Button until the Power Off slider appears.
  • Move the slider and then wait 30 seconds for the device to turn off.

When iPhone won’t turn on due to full battery drain

Another reason for the iPhone to have a dark screen is when the battery is completely drained. If you used the gadget in the cold, and then found that it went out and does not respond to attempts to turn it on, follow the following algorithm:

  • warm the device in your hands
  • connect the device to the charger
  • wait 15 minutes

After that, the download should start automatically. If this does not happen, check if the charging is working properly. It might be worth replacing it.

Black screen on iPhone

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Even the highest quality smartphones periodically fail. any user can suddenly face such a problem as a black screen on the iPhone. If the gadget does not load or the screen goes dark, do not rush to get upset. Perhaps, restoring the device is not as difficult as it seems at first glance. Various breakdowns can lead to the appearance of a black screen, which in some cases can be eliminated by yourself.

What to do if the screen does not turn on due to applications

The easiest option to solve is that the iPhone is frozen in the application. This is not even a malfunction, but an acceptable software failure. Solving the problem is easy. you need to terminate the incorrectly working application. To do this, follow three steps:

  • double click on the “Home” button
  • make sure you have the application you want
  • swipe up to remove it from the cache

If you do not want the iPhone screen to go black due to this problem again, download the application again or delete it from your smartphone.

If the iPhone freezes when you enter camera mode, the solution is different. This problem appears on the iPhone 7 and 7 Plus models. A simple reboot of the device is not enough in this situation. Without special skills and knowledge, you will not be able to correctly restore the device. Hardware failures associated with malfunctions in the “hardware”, manufacturers quickly repair, and in some cases even change defective devices. If your camera only shows a black background instead of an image, contact your nearest Apple Certified Center.

Hard reboot and forced iOS update

If the white logo is lit on the screen, it is most likely that an error occurred while updating the system or restoring from a backup, which is preventing iPhone from turning on. First of all, try a hard reset (pressing the Home and Power buttons at the same time). If this does not help, you can solve the problem within an hour using iTunes:

  • launch iTunes and connect the cable to your computer
  • press the Home and Power buttons (or Home and the volume down key on iPhone 7)
  • press Home again and connect your phone to the cable
  • hold the Home button until the iTunes logo appears on the screen
  • a dialog box should appear on the computer (to restore, click the corresponding button in the window)

It will take some time to update the firmware. It usually takes up to 40 minutes for iOS to download from Apple servers. After that, your device should work normally. Usually, an emergency reboot of the device helps to cope with any failure during the firmware update, but if this does not happen, try entering DFU Mode and resetting the settings to factory settings.

Why iPhone is stuck on a black screen

Black screens can appear on iPhone for a variety of reasons, from hardware glitches to firmware issues. Typical signs of such a breakdown:

  • iPhone touchscreen turned black during boot
  • restarting the smartphone does not solve the problem
  • the device does not respond to pressing and does not receive calls
  • black screen on iPhone appears when entering camera app
  • stripes appear on the dark screen, but the phone continues to receive calls

If the dark screen does not disappear after restarting the device, the problem may be more serious. There are many reasons for device breakdown:

  • you dropped the phone (due to mechanical damage, the display could be damaged or the loop could come off after the device was dropped)
  • the battery is completely discharged (deep discharge leads to the fact that the device stops functioning. vibrate, transmit signals, show an image of an apple, etc.)
  • there are errors in some application (a characteristic feature is the display darkened when entering the application)
  • a failure occurred during the download phase of updates (in this case, the apple icon is constantly on)

Mechanical damage is a reason to contact the service

The last option, why the iPhone does not turn on, is that the device fell, the display went out and does not respond to pressing. Try to determine the causes of the breakdown:

  • if there are streaks or cracks. the screen crashed (the solution is to replace the screen)
  • no cracks are visible, but the screen does not respond to pressing (damage to the touch glass or digitizer. The solution to the problem in the first case is a complete replacement of the display, in the second. only the digitizer)
  • the device does not exit the screen lock mode and does not respond to button presses (buttons are out of order and needs to be replaced)
  • the desktop screen does not turn on (the ribbon cable or LCD-panel of the touch screen has come off. you need to connect them)
READ  How to change the clock on the iPhone lock screen

Some of these problems are easy to fix on your own, while others require specialist intervention. Since in most cases, users cannot say with confidence why the iPhone does not turn on, and opening the device and trying to find the problem on their own often lead to damage to the seals, it is best to trust the masters.

If the above methods to fix the problem did not help, contact the service center or trusted private technicians registered on the Yudu website and performing iPhone repairs. Experts use original parts and have all the necessary certificates, so they will quickly find and eliminate the reason why you have a black screen on your iPhone.

What to do if iPhone works but the screen is black?

iIf the iPhone works but the screen is black, the problem may be in the settings or hardware. If you are faced with such a disaster, you need to try to fix the situation yourself, and if all else fails, carry the device for repair.

Below is a step-by-step guide to what you should do.

Remove any protective covering

Sometimes cases or additional protective glasses remove all the brightness or harm the iPhone in some way. Among other effects from the incorrect arrangement of these elements, there is also a screen failure.

Therefore, be sure to try to remove all covers, protective glasses, key rings and other additional things.

If all this does not help, there is only one thing left. to carry the device for repair.


In some cases, only some glare or parts of images are visible on the device. Also, the picture may be very dark.

Be that as it may, if you can see at least something, even if you look from a certain angle, try resetting the settings. The problem may be in them.

On the forums, people write that they gave the phone to someone else, most often a child, and he knocked down the settings. Therefore, you need to try to reset them, for which you should do the following:

  • Go to the settings from the desktop. Open the “General” section.
  • At the bottom, select the “Reset” item. In the next menu, click on the item “Reset all settings”.
  • A prompt will appear warning that all settings will be reset. Click on confirmation. this is the “Reset all settings” button.

If the sensor on your smartphone is working, you can at least approximately try to get to all these menu items. This will reset all settings, including brightness.

Change your charger

It also happens that the charger causes the device to malfunction. In some cases, this manifests itself in such a way that the screen goes blank. over, this can happen not once, but many times.

So try using at least a week or two of another charge. Watch the iPhone. it will probably be able to work well in the future.

Reboot your device

In some cases, a banal reboot with buttons helps.

This is done as follows:

  • Press the “Power” and “Home” buttons at the same time. The first is responsible for locking the keyboard and is located on the top or on the right, depending on the iPhone model. The second is a large circle right on the front side of the device, under the screen.
  • Hold these buttons for about 30 seconds until the gadget turns on. This will be evidenced by the appearance of the Apple logo.

In most cases, the absence of any images on the screen is solved by a banal reboot. If this does not help, it is worth trying to reset the settings.

Professional repair

In the event that nothing solves the problem, it may lie in a loose cable, a screen or sensor failure, as well as in a system failure of the device.

It is impossible to fix all this without experience on your own. Better not even try, otherwise the iPhone can simply be thrown away, as it will not be possible to fix it.

Checking the charger

A black screen on your iPhone may be due to a completely drained battery. If you used your smartphone in cold weather and later found out that the screen went out and the device did not turn on, do the following:

  • you need to warm the device indoors or in your hands.
  • connect the charger and wait 15 minutes.

If the download does not start automatically, then the charger should be checked. When connected to the network, the company logo should appear and the backlight should light up. Otherwise, your charger is faulty.

Why iPhone turns on but black screen

The displays of smartphones from Apple corporation are distinguished by high quality and contrast of the picture. But they are not insured against breakdowns either. Quite often, fans of Apple gadgets are faced with spontaneous freezes and glitches when a black screen appears on the iPhone. over, such failures occur on all models, regardless of which version of iOS is installed. But don’t get upset prematurely. In most cases, the problem that caused the breakdown can be solved on your own.

Breakdown reasons

There are two types of black screen problems: hardware and system.

iOS is one of the most advanced and reliable operating systems for mobile devices, but it is not immune to failures either. Software errors often lead to a black screen.

Unsuccessful smartphone firmware can disable the driver. A mobile device from Apple must be reflashed very carefully, since they do not have a built-in Recovery menu.

An elementary device freeze can also cause a black screen. Sometimes it happens on a locked smartphone.

Mechanical damage includes:

  • Fall from height or impact. In this case, the matrix cable can be disconnected from the connector.
  • Overheating of the smartphone leads to failure of microcircuits.
  • Moisture getting inside the case is another cause of breakage.

When the battery is not charging due to a broken charger or power plug, the screen will not turn on.

Reboot the device

You can restore the black screen on a working iPhone by rebooting. When the device freezes, restarting usually helps.

Press the power button and the Home button at the same time and hold for 20 seconds until the corporate logo appears. If the dark screen does not disappear after that, then the problem should be looked for in another.


Every year, the requirements for the multifunctionality of operating systems for mobile devices are increasing and iOS developers are building new modules into most regulatory programs. But they do not always work correctly with the current settings and applications. This often negatively affects the functioning of the OS.

A full factory reset with firmware recovery can minimize the chance of a black screen.

To do this, open the “Settings” menu, find the “General” item and then “Reset”. After that, out of the six open options, select only two: “Reset all settings”, “Erase content and settings”.

In the first case, all personal data, including music, photos, videos, will be saved, only the smartphone will return to factory settings.

To reset the iPhone, you need the second option. Therefore, we click on it and wait for the end of the process.

For iPhone 6 / 6S / 7/7 Plus / 8 / 8Plus / X

If your smartphone is on but the backlight is off, try the following:

  • Go to the Settings menu and find the Display tab.
  • Set the brightness to the maximum level. If the display did not react in any way to manipulations with the regulator, then most likely the LEDs in the matrix backlight are out of order, or the problem lies in the wrong firmware.
  • Reboot your device. After a restart, the problems should disappear on their own.

But it is better to contact the service center for a complete diagnosis.

Reboot the device

Better to start with a simple option. forcibly restarting the system in order to fix the black screen of the iPhone 10. This move solves three quarters of the problems with the device: freezes, incorrect display and unstable work. User files will remain intact, but there are three steps to reboot:

  • the volume up key must be quickly pressed and released;
  • it is important to repeat the same procedure with the volume down key;
  • hold down the side button and hold until the Apple logo appears.

After these manipulations, the smartphone will reboot and start normally. The display should show the splash screen and then the smartphone’s desktop wallpaper. If the algorithm worked, then this indicates a problem with the operating system or conflicts with installed programs.

Screen work in the cold

The weakness of the iPhone X is battery problems when using the device in cold weather. The phone shuts down and shuts down at a high rate, although the battery actually lasts for a couple of hours. Apple smartphones are not designed for the harsh Russian winter. If the display does not work even after the owner has come home, there is no need to despair. there is a way to “revive” the device.

Try to warm the smartphone in your hands. It is advisable that the palms are in mittens or gloves. You should also hold the phone in your with your hand around.

Then you need to connect the iPhone to the charger.

After these manipulations, the iPhone should turn on. If this does not happen, check the integrity of the charger or restart the phone.

IPhone X screen is black and not working, what to do

Even high-tech Apple smartphones tend to break down over time. The operating system, internal hardware, and external chassis fail. At any time, the user may find that the iPhone X screen is not working, went out and does not respond to any actions. Carrying a smartphone to the workshop is expensive, although the user can solve some of the problems with the display on his own, without the use of expensive equipment and special skills. There are ways to make your smartphone work if the display is dark or unresponsive.

Factory reset

If the above steps do not help, you should try putting your smartphone into DFU mode and resetting the device to factory settings:

  • the device is connected to a computer with the latest version of iTunes installed;
  • quickly hold and release the volume up key, use the same algorithm for the volume down button;
  • hold down and hold the side button until the display is completely dark, and then hold down the volume down button;
  • the program will inform the owner that the smartphone is connected in recovery mode;
  • press the button labeled: “Restore”.

If the Yabloko logo appears, then the algorithm will have to be repeated again, since this means that the phone has rebooted, and has not entered recovery mode.

Firmware upgrade

Also, updating the device’s firmware helps to fix the black screen of the iPhone X, but in automatic mode it will not work because of the black screen. Therefore, it is recommended to update with iTunes installed on your computer.

Install the current version of the program on the PC.

Connect a smartphone with a cable.

Click on the “Browse” icon, and then select “Update”.

Click on the “Download and update” tab.

The program may require you to enter a password, enter the information.

It’s worth noting that an internet connection is required to update iOS. The software update is downloaded from official sources, so you shouldn’t worry about the quality of the firmware.

Display replacement

Worse if the iPhone 10’s screen goes blank as a result of a fall but if the device is under warranty, then it is better to contact the service center. It is also possible to replace the display yourself. If you know exactly what is the cause of the breakdown. To do this, you have to disassemble the phone.

Unscrew the screws near the charging input.

Pry the edges of the display, and then open the smartphone like a book.

Disconnect the display ribbon cable and communication connector.

Connect the ribbon cable of the new display, install the connector.

Put in the plugs and then fold the body.