No sound of an incoming iPhone call

Solution to the problem

In order not to get into such situations, it recommends reading the instructions for the firmware itself before reflashing your smartphone. If your device does not appear in the list of supported models, then it is better to look for another version or install only official updates. They are specifically designed for a specific smartphone model and in case of software bugs, the developer will fix the problem for free. But in the event that you have already flashed your mobile phone and found that there is no sound, you can roll back the firmware. To do this, you need to create a data backup (backup on Android) before installing it. It will be more convenient and easier to do this through the Recovery menu or using special applications, for example: Titanium Backup or SP FlashTools.

Do Not Disturb option activated

When the ringtone on iPhone stops working, you need to check if the Do Not Disturb option is activated. By mistake, users often activate this mode without noticing it. When a crescent-shaped icon is displayed at the top of the screen, it means that the Do Not Disturb mode on the gadget is enabled. It turns off all sound notifications.

This problem can be solved very simply, just follow these steps:

  • Swipe your finger across the screen from bottom to top.
  • We open the “Control Center”.
  • Turn off the mode.

After that, the sound signal should appear again.

Headset mode started by mistake

When the above methods do not help to solve the problems with no sound during SMS and incoming calls, then the problem is more complicated. For example, your device may have remained in headset mode by mistake. You can check this in the Music application or using the “Control Center”, where you need to click on the “Devices” icon.

Then we try to connect and disconnect the headphones several times, gently clean the Lightning connector with a toothpick and restart the iPhone.

No sound during a call: checking the volume level

To check the preset volume level on your iPhone, use the volume buttons on the side panel. Therefore, check the volume setting on your device before making or receiving calls.

Check your sound settings

It is possible that problems with the ringtone arose due to incorrect sound settings. Open “Settings”, select the section “Sounds, tactile signals” and set the appropriate ringtone and notification volume. Here you can also enable “Change with buttons”, which will allow you to adjust the volume of the ringtone using the volume button on the left side of the iPhone.

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IPhone 11 / X (s / r) / 8/7/6 no sound on call (incoming call) and SMS

In this article, I will tell you why there is no sound on the iPhone when an incoming call or SMS is received. Let’s figure out what settings need to be made in order to return the functionality to the phone.

This article applies to all iPhone 11 / XS (r) / X / 8/7/6 and Plus models on iOS 13. Older versions may have different or missing menu items and hardware support specified in the article.

Resetting your smartphone to factory settings if there is no sound on a call

Reset your phone to factory settings (Android), which will help in removing malicious apps and other problematic data. Be sure to back up important data on your device before resetting. This can help you troubleshoot no sound on a call.

Do not disturb mode as the reason why there is no sound on the smartphone

Also check if the Do Not Disturb mode is turned off on your phone and that it is not set to turn on automatically at certain times of the day.

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To do this, go to the settings, then select the “Sound” section, and there check the “Do not disturb” mode. “Enable automatically”.

Setting up call forwarding on your mobile device

Make sure that you do not have call forwarding activated and that your calls are not being forwarded to a third-party Skype calling application. Some older Android phones have call forwarding settings. For newer models go to your calling app settings.

Why is there no sound on the phone when I call, but all the sound is on

Many of us are inseparable from our smartphone. Once we pick it up, we may find that we missed one or more calls. We can ignore this until we notice that when a call comes in, it simply does not ring. But when talking, playing video or music, the device plays perfectly, and no problems are observed. Why is there no sound on the mobile phone during an incoming call, but all the sound in the settings is turned on? We will tell in our material.

Reboot your mobile phone when there is a problem with a call

This is a trivial advice that nevertheless allows you to solve many problems in the operation of the phone. Just reboot your device, and it is likely that the call sound will be restored and will continue to work without problems.

  • On iPhone, to restart, hold down and simultaneously hold the Power and Volume Down buttons (Power and Home on older devices) for about 5 seconds.
  • After this procedure, your iPhone should turn off.
  • Then just turn on your phone and try again.

Remove malicious apps that block sound from your phone

If you are wondering why there is no sound during an incoming call on your phone, but all the sound on it is turned on, antiviruses (Kaspersky, AVAST, AVG and others) can help. Restarting your phone in safe mode can also solve the problem. If the call is made without any problems in safe mode, it means that external applications installed from the outside interfere with the sound reproduction during a call. Stop (delete) each of them one by one in order to identify the problematic one and get rid of it completely.

iPhone Call Volume Low,No sound Issues Fix

Contacting a service center for phone repair

If all of the above does not help, the reason may lie in the physical breakdown of your phone, in particular, the speaker or sound amplifier board. In this case, you should contact the service center to repair your gadget.

Checking the volume setting if sound is on

On most Android phones, when you go to volume settings, you will see four sliders. ringtone (ringtone) volume, media volume, notification volume, and system volume.

How to Fix iPhone Not Ringing for Incoming Call (100% Works)

The volume (melody) of the ringtone is what you need to adjust correctly. Set the desired comfortable value of this slider.

Also check if you can hear other sounds well. music, videos, alarms. If there is no sound there, then the reason for the dysfunction is not in the settings (see tips below).

Also try setting a different ringtone for the call. This is especially true of third-party ringtones that are not native to this smartphone. This can help solve the problem of no sound of an incoming call on the device when the rest of the sound is working normally.

On iPhones, the ringer / mute switch can be configured to mute the ringer. This switch is located above the volume switch. If you see an orange color on this switch, then your phone is set to vibration mode. Switch it to sound and you will hear the ringtone again when a call comes in.

Check volume and connections

Initially, you need to check the basic settings. First, make sure the call volume is not set to the minimum. During a call, adjust the volume using the control buttons. the screen should display the volume indicator and its current state.

Secondly, make sure that no headset is connected to the iPhone, as there will be no sound from the smartphone’s receiver in this case. Check that nothing is plugged into the headphone jack or dock jack, and that the iPhone is not stuck in headset mode. In addition, go to Settings → Bluetooth and turn off Bluetooth.

No sound on incoming call on iPhone. headphone mode is turned on by mistake

If you have tried all of the above methods, but none of them helped, then the problem is somewhat more complicated. For example, your iPhone may have remained in headset mode by mistake. This can be easily checked in the Music application or Control Center by clicking on the “Devices” icon.

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Try plugging and unplugging headphones several times, gently cleaning the audio / Lightning connector with a toothpick, restarting your iPhone.

Contact the service center for help

If none of the above methods helped, in your case the problem is hardware. Only the specialists of the service center will be able to help solve it.

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If the sound of an incoming call or messages has stopped playing on the iPhone, this does not mean that it is time to run to the service center. There is a chance that you have stumbled upon a rare, but not a single bug. A banal reboot or turning on / off the silent mode switch may not help, which is why try using our instructions.

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The issue is related to a problem with the iPhone hardware, such as the speaker

The loss of sound can be caused by a breakdown of some component in the device itself.

For the sake of experiment, try resetting the settings (Settings → General → Reset → Erase content and settings), and if this procedure did not help, then you can completely eliminate the software error by restoring the iPhone via iTunes with the subsequent setting “Like new”.

If this did not help to return the sound with an incoming call, then a trip to the service center cannot be avoided. We recommend using the services of only official Apple service centers, of course, if there is one in your city or country.

Now we will figure out the reasons why you cannot hear the interlocutor on your iPhone through the auditory / voice / conversational speaker (not to be confused with the polyphonic one). However, we recommend contacting the service center for qualified assistance if the breakdown is of a hardware nature.

This article applies to all iPhone 11 / XS (r) / X / 8/7/6 and Plus models on iOS 13. Older versions may have different or missing menu items and hardware support specified in the article.

Force restart your iPhone

Quite often, the problem with poor performance of the iPhone receiver is due to a software bug. Perform a forced restart of the smartphone by holding down the Power and Home buttons (the volume down button on the iPhone 7/7 Plus) in order to reset errors.

Call reminder

Another way to reject an incoming call that did not ring at the right time is to use the “Remind me later” function. The button of the same name is on the display in all cases: when the screen is locked, and when the lock is removed.

When you click on the inscription “Remind me later” a small menu will appear where you can set the time when you can call back. In the latest versions of iOS, two options are available to choose from. On departure or In an hour.

Reset on locked screen

Usually, the question of how you can reject an incoming call on iPhone arises when the device screen is locked. The display will really only show the “Reply” slider.

Some users try to pick up an incoming call by moving the slider not completely and releasing it back, but this does not help. But this movement will not solve the problem, because the slider just does not work like that. the restriction is set for convenience reasons so that the user does not accidentally drop calls, for example, taking the phone out of his

When the screen is locked, an incoming call is canceled by the physical buttons of the iPhone. If you press “Power” or the volume key once, the smartphone will go into vibration mode. Pressing the power button again will drop the incoming call. The logical decision of the developers is that it is problematic to accidentally press a physical key twice. At least, this happens much less often than unintentional movement on the slider.

Message to subscriber

For some subscribers, one dropped call is not enough, and they start calling again and again. You can notify them that you cannot talk using template messages.

With an incoming call, click on the “Messages” button, which is located on the right side of the display. A small menu will appear with 4 text options:

  • “I can not talk right now”.
  • “I’m on my way”.
  • “I’ll call you later”.
  • Other.

If you select the “Other” option, the call will be dropped, and a dialogue with the subscriber will open on the phone, who cannot calm down and stop ringing. In the dialogue, you can write him a text that will explain to the person that his calls are inappropriate at the moment, so you need to stop them and wait until you are free and call back.

Do not forget to read the Комментарии и мнения владельцев, there is also a lot of useful information. If there is no answer to your question, and there is an answer to later Комментарии и мнения владельцев, then the answer to your question is contained in the article, respect someone else’s time.

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Ways to reject an incoming call on iPhone

The question of how to reject an incoming call on iPhone arises before every user who first picks up an iOS device. The difficulty lies in the fact that only the “Reply” slider can be displayed on the screen, and there is no reset button. Therefore, many newly minted iPhone owners wait until the phone stops ringing, or answer the call and immediately drop it.

The difference between a refurbished iPhone and a new phone

System crash

iPhone, like any other device, can malfunction. If there is still no sound on the phone, and none of the methods described above has brought a positive result, you should suspect it is a system failure.

    First, try restarting your phone.

Read more: How to restart iPhone
After rebooting, check for sound. If it is absent, you can proceed to heavy artillery, namely, to restore the device. Be sure to create a fresh backup before starting.

Read more: How to back up iPhone
There are two ways to restore iPhone: through the device itself and using iTunes.

What to do if sound disappears on iPhone

Connected devices

iPhone supports wireless devices such as Bluetooth speakers. If a similar gadget was previously connected to the phone, most likely the sound is transmitted to it.

    It’s very easy to check this. swipe up from the bottom to open Control Center, and then activate airplane mode (airplane icon). From now on, the connection with wireless devices will be disconnected, which means that you will need to check if there is sound on the iPhone or not.

If the sound appears, open the settings on your phone and go to the “Bluetooth” section. Move this item to inactive position. If necessary, in the same window, you can break the connection with the device broadcasting sound.

  • Next, call the Control Center again and turn off airplane mode.
  • Alert settings

    Open any application with music or video, start playing the file and use the volume key to set the maximum sound value. If the sound is on, but the phone is silent on incoming calls, most likely you have incorrect notification settings.

      To edit the notification parameters, open the settings and go to the “Sounds” section.

    In the event that you want to set a clear level of the sound signal, turn off the “Change with buttons” parameter, and set the desired volume on the line above.

    Silent mode

    Let’s start with the trivial: if there is no sound on the iPhone on incoming calls or SMS messages, you need to make sure that the silent mode is not activated on it. Pay attention to the left side of the phone: there is a small switch above the volume keys. If the sound is muted, you will see a red mark (shown in the image below). To turn on the sound, just move the switch to the right position.

    Headphone malfunction

    If the sound from the speakers is working correctly, but when you connect the headphones you do not hear anything (or the sound is extremely poor quality), most likely, in your case, there is a breakdown of the headset itself.

    It’s easy to check: just connect any other headphones to the phone that you are sure of. If there is no sound with them, then you can already think about a hardware malfunction of the iPhone.

    Why is there no sound on the iPhone

    Most of the problems with no sound are usually related to the iPhone settings. In rarer cases, a hardware failure may be the cause.

    Hardware failure

    The following types of breakdowns can be attributed to a hardware malfunction:

    • Inoperability of the headphone jack;
    • Sound control buttons malfunction;
    • Sound speaker malfunction.

    If the phone has been dropped in snow or water before, the speakers are likely to be very quiet or stop functioning altogether. In this case, the device should dry well, after which the sound should work.

    In any case, if you suspect a hardware malfunction without proper skills in working with iPhone components, you should not try to open the case yourself. Here you should contact the service center, where competent specialists will perform a full diagnosis and be able to identify, as a result of which the sound stopped working on the phone.

    No sound on iPhone is a frustrating but often fixable problem. If you have encountered a similar issue before, please share in the Комментарии и мнения владельцев how it was resolved.

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