Samsung a8 app crashed again
15 common Galaxy S8 problems and how to fix them
The Samsung Galaxy S8 continues to be sold globally and users are starting to complain about Galaxy S8 problems. New problems emerge almost daily. With this in mind, below we provide a list of common problems you may encounter, along with methods to fix them. These solutions also work for Galaxy S8 Plus.
Samsung Galaxy S8 is available for sale in less than a month, which means that more problems will appear in the near future.
This is still a worthy replacement for the older Galaxy S7 and Galaxy S7 Edge, but there are some issues to consider. We will deal with the most important complaints and offer fixes and other ways to solve the problem.
This is an impressive smartphone with a lot to offer its users. It has a stunning Infinity Edge screen with tiny bezels, tons of performance, and a great camera. But just like all flagship smartphones, it’s not perfect.
How to fix Galaxy S8 fingerprint scanner problems?
The first and biggest problem with the Galaxy S8 for most users is the location of the fingerprint scanner. It is located just awful. The scanner is located on the back of the smartphone, but not under the camera. To make matters worse, the Galaxy S8 and Galaxy S8 Plus are larger than most flagship smartphones, making the scanner beyond the reach of most users.
Unfortunately, there is no real way to fix this problem, owners just have to get used to the new position of the scanner. Muscle memory will force you to look for a Home button that no longer exists. The only real solution is to carefully tune the scanner, which will help to accurately read the fingerprint.
For example, after installing the cover, the scanner may not be able to read prints well. Delete the saved prints and retry the setup with the case, be sure to follow the onscreen instructions during this process. Changing angles, finger directions, and other tweaks can give you better results.
The scanner is not a button, there is no characteristic click during scanning, so you never know if you hit the camera instead of the scanner. As a result, the camera lens quickly becomes stained.
How to fix a face and iris scanner?
Fortunately, Samsung provides several different biometric device unlocking methods to compensate for the poor placement of the fingerprint reader. You have access to the face recognition system and the Iris (iris) scanner, which we saw on the Galaxy Note 7.
The Iris scanner works at night, through glasses, and at larger angles than on the Galaxy Note 7. However, in the comments, users claim that none of these methods work well enough. If you have any problems, we recommend that you delete your Iris scanner settings and re-configure it. Try to open your eyes wide the first time to provide a better reading.
With face recognition, things are even worse. Some users like the feature, while others find it useless and complain that face recognition doesn’t work. Taking a photo of your face can also trick the system. Therefore, be careful if this is your only method of unlocking your smartphone.
Instead of using your face, we recommend using a feature called Smart Lock. It uses GPS to keep safe locations, whether at home or work, and your voice and your Bluetooth accessories can also unlock the Galaxy S8 automatically. Thus, when you are at home, the smartphone is not blocked. One has only to leave the house, and the smartphone will be blocked. This solution allows you to interact with phone scanners as little as possible.
Go to Settings. Lock Screen & Security. Smart Lock and enable the function. Then set up the location and connect bluetooth devices for better function performance.
How to fix not full screen Galaxy S8 apps?
Another big problem that we keep seeing complaints about is apps that don’t go full screen. With a large 5.8 “or 6.2” Quad HD display, some applications may not be able to use the entire space. This is due to an aspect ratio similar to that of a 16: 9 widescreen cinema that plots black bars. Fortunately, you can fix it quickly and easily.
Until now, most applications have worked fine and scaled, but some don’t. If so, follow these steps to fix this issue.
Pull down the notification panel and go to “Settings” (gear icon in the upper right corner);
Find and select “Display / Screen”;
Select the “Full Screen Applications” option;
Find any application that is not highlighted and switch it to full screen mode;
The app will now automatically scale to the new 18.5: 9 aspect ratio and fill the entire screen. Some of them may not look right, but almost all of the apps we’ve seen displayed fine. Alternatively, owners can click the Recent button and click Expand (green icon) to instantly switch to full screen mode for that app. If necessary.
How to fix Wi-Fi problems Galaxy S8?
Countless reports confirm Wi-Fi issues on the Galaxy S8 and Galaxy S8 Plus. Owners mention poor connection performance, disconnections, and speed dips that prevent even the website from loading until the smartphone is disconnected from Wi-Fi. We see these problems with almost every smartphone that comes to market.
If you are experiencing Wi-Fi issues on your Galaxy S8, we recommend that you reset your home router or modem first. Better yet, reset your network settings to their defaults. We found that turning off the power to the router for 10 seconds or so and then restarting it will allow your smartphone to connect. Try going to Settings. Connections. Wi-Fi and reset your wireless network. Then reconnect, enter the password and reconnect.
If you used Samsung Smartswitch to transfer data from your old smartphone, the Wi-Fi information is also transferred and the new Galaxy S8 will connect automatically. If this is your case, we highly recommend reconfiguring your connection manually.
How to get the app drawer back on the Galaxy S8?
Not only are we missing a physical Home button like we’ve seen on all Samsung smartphones over the past seven years, but the Galaxy S8 lacks an app tray shortcut. How to find and open all your apps?
Instead of wasting home screen space with a dedicated white button, Samsung has created an app drawer gesture. Just swipe anywhere at the bottom of the screen to open the app drawer. This is a functional change at the phone software level.
You can remedy the situation, however. Pinch any free space on the screen. The desktop shrinks to indicate the transition to edit mode and page layout, as well as rearrangement of widgets and background image. Click on the “Settings” button (gear). Now go to the “Applications Button” option and select “Show Button”. Now accept the settings and go back. You will see a familiar button at the bottom of the screen, it will open the application tray.
Samsung has even added a Home Screen Only option if you want all your apps to stay on the home screens like they do on the iPhone. Try this solution, you will be able to create folders to keep the interface clean.
How to fix red screen tint on Galaxy S8?
Some users, mainly from Korea, have outlined the problem of screen red tint, which distorts colors. This is not a hardware issue that will require a replacement phone, a software update should fix it.
As you can see above, two smartphones have a reddish tint, while one smartphone displays a normal white screen. This is a calibration problem in one form or another, since then Samsung has updated the phone software, offering users a large number of options to customize the screen to their liking. The update is already available in Russia for Galaxy S8 users.
Go to Settings. Display. Screen Mode and choose a new color mode. In addition, you can align the color balance to complete the screen color adjustment, including hue and white balance. This is the only way to get rid of the red tint on the Galaxy S8 screen.
How to change screen resolution on Galaxy S8?
Another problem is that the Samsung Galaxy S8 comes with a QHD screen (2960 x 1400). Higher than most Full HD (1080p) TVs. However, Samsung is downgrading the default resolution to 1080p for daily use. The manufacturer did the same with the Android 7 Nougat update for the Galaxy S7.
This solution, which is almost invisible to the user, however, improves smartphone performance and battery life. Most users won’t be able to tell the difference between QHD and Full HD (1080p) on a phone. However, if you want Quad HD that you paid for, the resolution is easy to change.
Just go to Settings. Display. Screen Resolution and slide the slider all the way to the right to WQHD for the best screen experience.
How to Fix Wet Speaker Problems on Galaxy S8?
Like its predecessors, the Galaxy S8 and S8 Plus are IP68 certified, meaning they are protected from water and dust. This means that you can lower your smartphone to a depth of two meters for a period of no more than 30 minutes. It’s protected from damage with no plugs covering the ports, no covers for you.
If the Galaxy S8 gets wet, the speakers may sound funny for a while, but water can’t do long-term damage to the sound of your smartphone.
Samsung uses a specialized coating on the inside of the speaker and on the surface to keep water out. If the speaker doesn’t work or doesn’t sound well after getting wet, just let it dry. There is a dedicated screen behind the speaker grill, but sometimes just a little water gets on the speaker.
Try shaking the phone, blowing lightly on the speaker grill, or blotting your side to catch any remaining water. After the speaker is dry, it will work normally.
How to fix Bluetooth problems on Galaxy S8?
Even though this is the first smartphone with Bluetooth 5.0 to cover four bands, quickly pair and connect two devices at the same time, we see tons of complaints about Bluetooth.
Several users point out that the Galaxy S8 does not even see its devices, which makes it impossible to connect them to a smartphone. Reminds of old CDs that sometimes could not be read. Sometimes a very bad connection becomes a problem. We see a flood of complaints on the Samsung forum, but no solution in sight.
One participant suggests turning off the Galaxy S8 and your Bluetooth accessory. Turn them back on, remove any link (pairing) and reconnect to your headphones, speaker, or car. Often, a simple reboot is enough to fix Bluetooth problems. Users can also head to Settings> Applications> Bluetooth Search and clear the cache. This solution will remove all mates, which helps some users.
If you continue to experience Bluetooth issues, you may have to wait for a software update.
How to fix Galaxy S8 camera problems?
Did you receive a “Warning, Camera Failure” notification on the Galaxy S8? Some users complain about this problem and then immediately close the camera application. So you cannot take pictures.
Like last year, the smartphone offers a feature called “Smart Stay” that can cause errors. It uses the device’s sensors to keep the screen on while you look at it. Unfortunately, this feature interferes with the camera again. Head to Settings. Advanced Features and disable Smart Stay.
We also faced this issue: Galaxy S8 camera app closes and displays a warning that the temperature is too high.
This is quite common in a hot car in the summer, but you shouldn’t have any problems when photographing indoors. This should not happen in other conditions. If you faced similar problems, write to us.
Another problem is Bixby Vision. An important selling point for the Galaxy S8 is the built-in assistant that also uses the camera to find information about the items you are shooting. For most, the function does not work at all or occasionally. We have deprecated this feature and hopefully an update will make the assistant more useful in the near future.
How to fix slow charging or wireless charging?
Samsung Galaxy S8 won’t explode? After the Note 7’s troubles, this issue has come up a lot. We can’t say 100%, but most likely the new flagship is perfectly safe. Samsung includes 8 battery test points and tests its phones extensively before release.
However, you may feel that the smartphone gets a little warm while charging. Other charging complaints include the Galaxy S8’s slow charging speed. I use a case so I don’t feel the warmth like others. If you are playing games or performing labor-intensive tasks, the smartphone may also become warm.
Alternatively, Galaxy S8 owners who are worried about the heat while charging can head to Settings> Battery and turn off the Fast Cable Charge option, which uses Quick Charge 2.0 and Samsung‘s Adaptive Charging. This means that the smartphone will not charge from 0 to 50% in 25-30 minutes, and a full charge will take more than two hours, but it will not get very hot. If your smartphone charges too slowly, make sure you use a special adapter that comes with your smartphone and a high-quality USB Type-C.
Owners can’t just use a USB Type-C cable with an old charger as it doesn’t supply enough power to enable fast charging. Remember, if you need extra power, buy the matching accessories.
Speaking of charging, many reports have gone over fast wireless charging, which just doesn’t work for some users, even on Samsung’s fast charging pad. We suspect the update will help fix this issue, perhaps Samsung is limiting fast charging functions for some charging panels in order to keep the temperature of the smartphone normal. We’ll update this section when we find out more.
How to reset a frozen Galaxy S8?
If your phone freezes, you can manually reboot. It will help you fix minor random phone issues. Whether it’s screen glitches or screen orientation errors, an app stuck, or other minor issues, a quick restart often solves them.
Owners can easily reboot their smartphone by long pressing the power button and then clicking “Restart”. The phone will shut down and restart, allowing you to work as intended.
We have prepared a separate article for a hard reset. Press and hold the Power and Volume Down buttons for about 7-8 seconds, until the Galaxy S8 vibrates and restarts. This will fix almost any minor Galaxy S8 issue.
Speaking of reboot, it looks like some users have encountered the problem of randomly rebooting the Galaxy S8. In case the smartphone simply restarts for no apparent reason. Based on over 100 comments on the Samsung forum, this is a fairly common problem. The company is aware of this, and some users say that ejecting the MicroSD fixes the situation. We recommend formatting the SD card and trying again to see if the reboots have gone through or not.
The Galaxy S8 and the “DQA keeps stopping” message are another common issue that users have been complaining about. Unusual error that pops up on some devices. The problem can be resolved after a reboot. The culprit is the “device quality agent” service that scans Wi-Fi devices. Samsung has reportedly fixed this issue with an internal interface update using the Galaxy Apps Store. For some users, the update helped fix the error.
How to factory reset your Galaxy S8?
And last but not least, restore your phone to factory settings. It removes all user data, apps, messages, and other phone content. So use this solution as a last resort. If you’re having any major issues with your Galaxy S8, try a factory reset.
This is a good way to prepare your smartphone to install new software like the upcoming Android O update. Users can then take advantage of the SmartSwitch function to automatically restore device settings. Go to Settings. General Settings and click Reset.
The whole process will take a few minutes, restore the original software, like on a smartphone out of the box, deleting everything. Galaxy S8 owners can use Samsung SmartSwitch or Google Restore to get all apps and settings back. Again, this is the last resort.
, The Galaxy S8 remains a brand new smartphone, available on sale for less than a month. The more users buy it, the more new complaints we expect. Samsung’s slow update process can fix some issues with the Galaxy S8, if not, head back to this article and we’ll keep updating for new issues. Email us if you have any problems, we will do our best to help.
Basic ways to fix com.Android.phone error
Most often, the problem “An error has occurred in the com.Android.phone application” is caused by certain problems of the system applications responsible for phone calls and other actions occurring through your telecom operator.
And in most cases, simply clearing the cache and data of these applications helps. The following shows how and for which applications you should try this (the screenshots show the “pure” Android interface, in your case, for Samsung, Xiaomi and others it may differ slightly, nevertheless, everything is done in almost the same way).
- On your phone, go to Settings. Applications and turn on the display of system applications, if such an option is present.
- Find the applications “Phone” and “SIM card menu”.
- Click on each of them, then select the “Memory” section (sometimes there may not be such an item, then immediately the next step).
- Clear the cache and data of these apps.
Then check if the bug has been fixed. If not, try the same thing with apps (some of them may not be present on your device):
- Setting up two SIM cards
- Phone. services
- Call management
If none of this helps, move on to additional methods.
Com.Android.phone error on Android. how to fix
One of the common errors on Android smartphones is “An error has occurred in the com.Android.phone application” or “The com.Android.phone process has stopped”, which usually occurs when making calls, calling the dialer, sometimes arbitrarily.
In this manual, in detail on how to fix the error com.Android.phone on an Android phone and how it can be caused.
Additional methods for solving the problem
Here are a few more ways that can sometimes help in fixing com.Android.phone errors.
- Restart your phone in Safe Mode (see Android Safe Mode). If the problem does not manifest itself in it, most likely the cause of the error is some recently installed application (most often. protection tools and antiviruses, applications for recording and other actions with calls, applications for managing mobile data).
- Try to turn off the phone, remove the SIM card, turn on the phone, install all updates for all applications from the Play Store via Wi-Fi (if any), install the SIM card.
- In the “Date and time” settings section, try to disable the network date and time, network time zone (do not forget to set the correct date and time manually).
And finally, the last way is to save all important data from the phone (photos, contacts. you can just turn on synchronization with Google) and reset the phone to factory settings in the “Settings”. “Restore and reset”.
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hello. Of course, this does not bother me much, but suddenly tell me something. but it was so. Once I froze the standard launcher, and the installed third-party installed it on an external card and after rebooting it naturally did not start. and I had to reset it through the recovery so that the built-in launcher unfrozen, and after this procedure everything worked, but now every time you reboot or just turn off and turn on the phone, the Android background always pops up, the process is stopped by pressing the restart button, everything works. yes, something like that.
Correctly, I understood that through the recovery they dropped the phone, did not seem to put anything and there was a problem? Sounds strange. Have the apps been updated after the reset? Is there a problem in Safe Mode? (it’s just possible that some of your applications are preventing it from working normally).
hello. No, after a hard reset through the recovery of the application, also leave everything. Yes
LG G4 phone. Android 6.
I have tried ALL of the above methods, including Hard Reset installing all applications from scratch. The problem hasn’t gone away. It is impossible to perform some of the call settings. this announcement immediately pops up: “The process com.Android.phone is stopped”
I understand that there is no solution to this problem? Or does anyone know what to do (other than replacing the phone).
Did you update the built-in applications after the hard reset? Nothing extra was installed after the reset, which may affect the operation of the phone?
I tried everything, even a flashing. And I decided to install a third-party dialer.
All the same applications. Nothing new. Also, in safe mode, the same problem. I took out the SIM card. does not affect.
I meant. update all built-in apps to start, it might work.
I did all these manipulations several times. The most important question is software or hardware?
almost always software. although the option with iron is rare, it does happen.
The same trouble with Asus Zenfone 2. I reset it to the factory ones. it still gets out, when you turn it on What to do?
Good day! I have the same problem with ASUS. You have fixed this error.?
And where at least to look? All dances with a tambourine give nothing and the floor of the phone does not work.
Found a way out of the situation?
On my Sony Xperia XA started this problem two months ago during the process “com.Android.com” an error occurred I tried everything I could the last thing was that they took everything from the phone to zero, worked for several days and again this one pops up mistake…
The error does not allow entering any settings! Only the window with the error is active, only I press ok, this window immediately pops up again. What to do, tell me, please
Try restarting your phone in safe mode, see https://remontka.pro/safe-mode-Android/
For what reason, Android x20 DOOGEE, when turned on, writes an error com.Android.phone does not show anything, only a black screen
Good day. Please tell me, Samsung J2, an error suddenly popped up, the com.Android.phone process was stopped, while the phone turned off and at the start-up stage knocks out this error, which does not allow you to go anywhere further, that is, to the settings. When connected to a PC for flashing, it does not see the phone. I took out a SIM card, a memory card, the effect is the same, it does not go into safe mode, everything is the same, please help!
If there is no important data on it, you can reset with the buttons before turning it on (search the Internet for “Samsung J2 Hard Reset”).
I am sincerely grateful to you for all your help and support. For many years I have been asking you for help and always get it on your website. So today, with your help, I removed the error in the phono application. GOOD TO YOU ALL. Regards, Tatiana.
When you turn on the phone, “error, Android, phone”. and the phone does not turn on, so it is impossible to clear the cache. delete contacts of the phone book, etc. How to fix the situation? Safe Mode won’t turn on.
One of the possible solutions to the problem of stopping the work of Google Play services is to clear the cache of the system application Google Play Services. To do this, go to Settings and select the Applications section. Now you need to select the application manager and click on the “All” tab. Next, we find Google Play services and click on it once. we see the configuration options for this application. We select the option “Clear cache”, press. After you have successfully cleared the cache from this application, you need to restart your smartphone to avoid Google Play services error in the future.
Google Play services error: “The Google Play services application has stopped
Let’s say right away: if you receive such an error message, then there is absolutely no reason to panic. You just need to try to fix the situation using one of the methods that we will offer today and continue to work calmly with the smartphone settings. The error that occurred in Google Play services is not associated with your actions or with your device, but with the loss of some transmitted data at one of the setup stages. This is not even an error, but a technological failure, as a result of which some data was lost or could not be tracked, and Google Play services eventually lost this connection, so their work stopped.
There are various reasons why a Google Play Services error can occur, and we will, accordingly, be discussing different methods to solve this problem. As mentioned above, the reasons for stopping the work of Google services cannot be called absolutely precisely, since they lie in the peculiarities of the data transfer technology. But the crash usually happens when you make some changes to the settings of the Android operating system. Try to follow the steps we suggest one by one. depending on what went wrong, you can fix the error in one of these ways.
Add your Google account again
Once this is done, you will need to re-add your Google account to your device. To do this, go to the Settings section, and then to the “Accounts” section. There click on “Add Account” and select your Google Account. Next, you will need to enter your Gmail (email address) and follow the instructions to complete adding your Gmail account to your device. This method has repeatedly helped users to cope with errors during the installation of Google Play applications and, in particular, with the error of Google Play services.
Do you have your own methods of fixing the error? Let us know in the comments. We are sure that your solution to the problem “An error has occurred in the Google Play services application” will be highly appreciated by grateful users.
“System UI has stopped” on Samsung Galaxy. What to do?
On some Android devices, such as Samsung Galaxy S7 and S7 Edge, the “System UI application has stopped” error may occasionally occur. It appears on the screen in front of the user’s eyes. Naturally, the question arises. what is this error and how to fix it?
As for the causes of this error, it is not yet known exactly why it makes itself felt. It is believed that an error can occur if a third-party launcher is installed on the device, if there are problems with the cache and data in individual applications, as well as if some applications conflict.
In any case, the issue must be resolved. Users have already suggested several solutions that should help.
Clearing the System Interface cache
Do all the same, only now for the “System Interface” application.
Clearing the cache in the System UI app
First of all, let’s try to clear the cache in the “System UI” application.
Select all applications and find “System UI” among them. Open the app.
See the Clear Cache button? Click on it to clear the cache.
Updating the Google app
Connect to the Internet (preferably via Wi-Fi) and launch the Play Market. In the Play Market, make a swipe from the left side of the screen to the right and select the item “My applications and games”.
You see the installed applications. Find the Google app among them and tap on it.
Here you will see two buttons. “Delete” and “Update”. What to push? Here the opinion of users is divided: some say that uninstalling updates helped them, others. updating to the latest version of the application. Therefore, you do this: first, click on the “Delete” button.
Don’t worry, the app itself won’t uninstall, only updates are removed.
Then, if this method did not help you, click on the “Update” button to update the application to the latest version.
Do you have a different solution to the issue? Share it with us and other users.
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Checking permissions for Services
There is also a situation where the permissions add-on gets confused in Android. This is rare and often caused by incoming updates. In the latest versions of Android, permissions play an important role, so you need to check this point right away:
- Go back to “Settings” → “Application Manager”.
- Then we find and open the problematic application “Google Play Services”.
- Go to the sub-item “Permissions”, where you need to include all items with checkmarks without exception.
- And again we reboot the device and try to check the operability.
Activating permissions for Google Play Services
Re-login to your account
It also happens that the problem lies in the failure of synchronization of the main Google account, which is closely related to the “Services”. Therefore, for a solution, you will just need to reconnect this account. This is done like this:
- In the general settings, we are looking for the section “Accounts” or “Personal data”.
- The list that opens will contain your active Google account. Click on it and click on the three vertical dots at the top, the button “Delete account” should be available there.
- After deleting, restart your smartphone and add the same account again. This is done through the same section “Accounts”.
Services are closed due to firmware
This does not happen often, but nevertheless, developers sin with constant errors that pop up after planned updates. As an example, the 910 crash in the Market, which we wrote about earlier. If you downloaded the proposed updates and received such a failure, then you will need to roll back the version of “Services” itself to an earlier version. To do this, you will need to delete the current version and load the earlier one, in which there were no problems. There are enough sources and distributions with verified files on the Web, for example Trashbox.
After reinstalling, you need to go directly to the Play Market and select “Never” in its auto-update settings. This is done only for a while (1-2 weeks), until the developers correct their mistakes.
A separate point is custom firmware (unofficial). If a failure occurs after installing them, you only need to contact their creator and optimizer, indicating the problem.
Clearing and wiping the cache
The most effective way has always been to easily reset an application by erasing its cache and clearing all data. If this does not work, you will also need to roll back the updates. So, we do it point by point:
- In the application manager, go to the “All” tab → look for “Google Play Services” there → open its data.
- In the “Storage” (or “Memory”) section, we alternately clear “Cache” and “Data”.
- Then we go back and click on “Remove updates”. An important point: after that I recommend to go to the Market, check for current updates for the “Services” and, if any, be sure to download them.
There is a moment that the buttons we require will be inactive. All these options are closed due to the active “Find device” option in the administration settings. To disable it, you need to go to the section “Security” → “Administration” → in the list we see the desired option “Find device” and turn off the switch opposite it.
Many people advise doing this erasure for other important services “Google Services Framework” and “Google”, which may also be relevant to the problem. All steps will be similar to the previous ones.
The problem is in a specific application
Watch carefully when the failure occurs. If “Google Play Services” keeps closing when a certain application is running, then you can try to reset it (point by point) or simply re-download it. Look at the functionality of the program, if its licenses and signatures are contrary to Google’s policy, then during its operation system functions, including the “Services”, may fail. I also recommend that you open all permissions for the program for verification.
Why is the program closing?
Google Play services keep shutting down. this is a system error in Android, which is caused by a failure to send or receive data to Google servers. With active online work with the phone, your OS constantly sends the necessary data packets to the developers’ servers. In terms of the data sent, the most important and active program is “Google Play Services”, which integrates most of the processes and services built into Android.
Application keeps closing in Samsung
If there are failures as a result of sending packets, the application crashes, and a Samsung user may see the following warnings:
There can be many real reasons for this kind of bugs, but only a few are most likely. Next, we will try to indicate the main reasons for such dysfunction and clearly describe each decision. Let’s make a reservation right away. the bug may be temporary and come from Google servers, so at first it is worth waiting for a few hours.
In addition, it is worth trying
Transferring Google Play Services from SD card to device memory (root)
If some of the applications on your phone or tablet are located on a memory card, it is possible that Services also got there. If so, transfer them back to the device memory. to the system or user programs folder. To do this, use any utility that has the function of transferring programs between drives, for example, Link2SD, Files To SD Card, Move to SDCard or analogs.
Removing the last installed applications
If the crash occurs after you have installed one or more new applications, try uninstalling them one by one. Reboot the device after each uninstall.
Error elimination methods: from simple to complex
The solutions are listed in order of ease of implementation. If one doesn’t work, move on to the next. Or, immediately do what you think is most appropriate in your situation.
Why Google Play Services Crashes With Errors
Other possible reasons for the failure to launch Google Play Services:
- Removing the application and then reinstalling the unsuitable version. Some users, after reading tips on the forums, uninstall Google services in the hope of reducing battery consumption, and when they encounter problems with other programs, they try to put it back in place. And get error messages.
- Changing individual system settings such as date and time.
- Uninstall, move or damage related apps. Play Store and Google Services Framework. Changing the access rights of these applications.
- System problems or software conflict.
- Virus infection and its consequences (entries in the hosts file).
It is important to know that Google Play Services are released in different versions. Each of them is intended for a group of gadgets with a specific screen resolution (more precisely, pixel density), processor architecture and Android generation. To find out which version is installed on your phone or tablet, launch its settings, open the “Applications” section, find Google Play Services and go to their properties. The version is listed on the second line from the top. The most important for finding a file in the vastness of the network are 3 numbers in brackets, which are separated from the rest of the group by a hyphen. In my example, it is 240.
detailed information about the versions of the Services is given here.
Deleting and re-creating a Google account
Methods for deleting a Google account from a tablet or smartphone are described in detail in another article on CompConfig.ru, so we will not repeat ourselves. After deleting, create a new account on the device, and then clear the cache and data of the Services and related applications again, as described above.
Date and time setting
Incorrect date and time settings on your device cause many applications to fail to launch, not just Google Play Services. Also, at the same time, there are often problems with access to Internet resources.
To fix the error, launch “Settings” (Options) on Android, open the “System” section and the subsection “Date and Time”. Set the desired indicators manually or synchronize the time over the network.
Checking for viruses and cleaning the hosts file
An unexpected, spontaneous error from Google Play Services and other system applications may be a sign of a virus infection on the device. Especially if it is accompanied by such characteristic symptoms as:
- too fast battery discharge;
- unexplained shutdowns of functions most often related to safety, as well as the inability to change system settings;
- inaccessibility of some resources on the Internet (for example, mail, social networks), advertising banners on web pages, redirection to other sites;
- Non-application related ads on the device’s desktop;
- spontaneous installation of programs you do not need and the inability to remove them;
- hidden calls and SMS-messages to unknown numbers;
- the disappearance of funds from the balance of the phone and electronic wallets;
- sudden removal or malfunction of the antivirus.
How to remove viruses on Android, our site has already told. But sometimes removing malware alone is not enough, especially when the device is rooted. If a virus has made changes to system files and settings, then they, as a rule, are saved and are valid even in the absence of the root cause.
Some malware writes entries to the hosts file, which, like a computer, stores IP addresses and their associated website names. These entries can also cause the Google Play Services error, so after scanning for viruses, regardless of whether they were found or not, you should check the hosts.
User access to the hosts file is possible only on devices where root is obtained. In addition, you will need a file explorer application with access to system directories, such as Root Explorer or Total Commander. The required file is located in the / etc folder and has no extension. To open and make edits to it, you need any text editor.
The hosts file consists of a comment block, lines of which begin with a # sign, and a block of entries. Comments do not affect anything. they are just reference information, and the records tell the device by what IP address to look for this or that site on the Internet.
Initially, the second hosts block contains only one entry. 127.0.0.1 localhost, which means that this IP belongs to the device itself. And all sites mapped to 127.0.0.1 it will search on itself.
If you see anything other than “127.0.0.1 localhost” in the block of records, remove that.
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After saving the file and restarting the device, the Google Play Services error often disappears.
Reinstalling Services (root)
Reinstalling helps fix an error that occurred after updating Gogle Play Services or installing an unsuitable version after manually uninstalling. It is better to download a file suitable for your device from here, since the link contains old, obviously stable versions (how to determine your own, see the section on the causes of the error).
After downloading, the APK file of the application should be placed in the / system / app (/ system / priv-app) or / data / app directory using the same Root Explorer or Total Commander. Next, do not forget to give it read and write permission (on Root Explorer, this is done by touching the button surrounded by a frame in the screenshot to switch from R / O to R / W) and run the installation.
After rebooting the device, most likely the error will no longer bother you.
By the way, if the problem arose after updating the Services, it may repeat itself as soon as the device downloads a new version from the Play Store. Therefore, you may have to disable the installation of its updates. In any case, until the true culprit of the situation becomes clear.