Samsung screen went blank and won’t turn on

Power button

If the equipment turns off almost immediately after switching on, then the matter may be in the button. Other symptoms of the latter’s malfunction are a loud click when activated and an inoperative indication. You can replace the power button yourself, fortunately, many manufacturers have implemented this feature in their models.

The indicator turns green and then turns red again

Such color switching indicates that the CPU generated a signal to turn on the device, and it was sent to all modules for its execution. If any module is out of order, it cannot execute the command. For example, a failure in the power supply does not allow it to go into the desired mode. In this case, the processor, not receiving confirmation from the power supply unit about normal operation, gives a signal to cancel the inclusion of the TV receiver and returns it to sleep mode.

Mode check

You want to check what mode the TV is in. For example, Standby mode is a standby mode, and you can find out about its on state by looking at whether the red light on the unit panel is on. It should be remembered that it is not recommended to leave the television receiver in this mode for a long period of time, since when the unit appears to be disconnected, all the power supply circuits remain energized. If a voltage surge occurs in the power supply network, then all primary circuits will burn out, after which the TV receiver will refuse to turn on. Therefore, the unit should be turned off with a button located on its panel in order to reduce the risk of burnout of the electronics.


Particular attention should be paid to the screen: even microcracks barely discernible by the eye can affect the quality of the picture. This can also include broken pixels. To diagnose the latter, special tests are provided in the firmware that reveal dark or light points on the screen.

samsung, screen, went, blank, turn

The dead pixel test looks like solid pictures of different colors

Indicator blinks randomly

This behavior of the indicator indicates that a failure has occurred in the TV set, and it does not carry any more useful information. Full diagnostics of the electronics will be required, starting with the “ringing” of the power supply and ending with the converters on the system board.

Incorrect settings

Inadvertently, some specific TV functions could be activated. For example, child protection, which blocks the inclusion of equipment without a remote control. It is worth carefully examining the settings for the running functionality of such a plan. An extreme case. factory reset.

TV Lock On Menu

When the help of the master is not required

Very often, the owners of TV sets panic and start calling the master at the slightest problem with their device. But if you calm down and take a sober look at the situation, then there may not be a breakdown in equipment. It is required to check the behavior of the TV receiver for some symptoms.

Periodic reboot

This is a typical platform failure. The problem is treated by updating the firmware to the current version or reinstalling it completely.

boot your Samsung device into recovery mode

The first way to put your Samsung phone into recovery mode is as follows:

Turn off your Samsung device. Then press and hold Volume Up, Home and Power at the same time.
When the phone vibrates, release the power by holding down the other two buttons until the Samsung screen appears.
From the main menu of recovery mode, select “wipe cache partition” (You can press the volume down and power button to select it.)
After clearing the cache partition, your Samsung Galaxy will restart automatically.

How to Fix Samsung Phone Black Screen and Recover Data

Selena Comez Updated on August 30, 2019

[Summary]: Is your Samsung phone stuck on a black screen of death? Don’t worry, this article will show you how to fix black screen Samsung phone by force restarting the device; Booting the device into recovery mode or using a third-party Android troubleshooting tool.

What Causes Samsung Black Screen of Death

We often discuss what causes Samsung phone black screen of death, the following reasons may cause your phone to get stuck in black death status screen.

  • Black screen after software update
  • Black screen issue when running on official firmware
  • Black screen not responding
  • Black screen after falling
  • Random black screen of death question
  • System crash, slowness or lag, multiple restarts, battery drain faster and green flashing can cause black screen of death

Way 2: Hard Reset Samsung Phone to Restart Android System

When your phone is stuck on black or blank screen of death If method 1 doesn’t work, you can try hard reset your Samsung Galaxy phone to factory settings, this way you can unlock Google account, remove pattern lock on Samsung Android device. but this will result in data loss. However, before performing a hard reset on your phone, back up your phone. Then follow these steps to factory reset your phone (for example Samsung Galaxy S6 / S6 Edge):

Turn off your Samsung Galaxy S6. If your device won’t turn off, remove the battery for a second and put it back in.
Now press and hold Volume up. Home and power buttons together until you see Android on screen.
Use the volume down button to highlight “wipe data / reset” and then press the power button to select it. Then select “Yes delete all user data” to confirm this.
Wait until you see the “reboot system now” icon, and then use the power button to select it.

When the phone restarts everything will be erased and ready to be set up again.

Note: If your Samsung phone wakes up from a black screen by forcibly restarting the device or booting the device into recovery mode, both methods may erase data and settings. If you want to fix Samsung black screen without data loss, we recommend using third party Broken Android Data Recovery & Fix tool to fix it, no data loss will occur after restoring Android OS to normal.

Detail 5: Perform a soft reset or hard reset to get Samsung out of black screen (data loss)

If you’re looking for a quick way to fix your Samsung phone’s black screen, Soft Reset and Hard Reset are also good choices, but these two methods will erase data from your phone. Let’s teach you how to fix Samsung black screen of death problems by performing soft reset and hard reset.

Steps to fix Samsung phone with black screen of death

Note: It is highly recommended that you back up your Android data before opting to repair Android.

Run Android Toolkit on Windows Computer
Download, install and run Android Toolkit on Windows 10/8/7 / XP computer, then click “Repair” Go to Android system fix function.

Connect Samsung Phone to Computer
Connect your Samsung Galaxy phone with black screen to your computer using a USB cable. Click the “Android Repair” icon Among the 3 options.

Select your Samsung phone model and more information
On the device information screen, select the correct brand, name, model, country / region, and carrier information. Then confirm the warning and click “Next”.

select device information

Confirm to fix your Samsung phone
Android repair can delete all data on your device. Enter “000000” to confirm and continue.

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Boot Samsung Phone in Download Mode
Before repairing your Samsung phone, you need to boot the Android phone in download mode. To boot your Samsung phone in DFU mode, follow these steps.

For a Samsung phone with a Home button:
1) Turn off your phone or tablet.
2) Press and hold the Volume Down, Home and Power buttons for 5 and 10.
3) Release all buttons and press the volume up button to enter download mode.

For a Samsung phone without a Home button:
1) Turn off the device.
2) Press and hold the Volume Down, Bixby and Power buttons for 5 and 10.
3) Release all buttons and press the volume up button to enter download mode.

Start Downloading Firware Package for Samsung Phone
Then click Next. Android Toolkit will start downloading the correct firmware for the device.

Fix Android System to Normal
After downloading and checking the firmware, the program automatically starts fixing system problems on your Samsung phone.

Reboot your Samsung phone
After a few minutes, the Samsung phone will restart and return to normal.

Android Toolkit. recovery (Android) for Windows version and start to restore normal operation of Android system.

How to fix my Samsung Galaxy S6 blank screen of death?
“Help! My Samsung Galaxy S6 stuck on a blank screen of death after dropping it, how do I fix a black screen on my Samsung Android phone and recover photos from it?”

How to fix my Samsung black screen?
My Samsung Galaxy S6 screen goes blank / black and cannot access the system, but when I press the power button, it is responsive. Then I went to the retailer and they didn’t know how to fix it. Is there any Android system fix tool to fix Samsung phone black screen?

Common Solutions to Fix Samsung Phone Black Screen (Data Loss)

You can fix Samsung black screen of death however by following SIMple steps you will erase all data on your phone. force restart samsung phone.

Check out this guide if your Samsung phone displays a black screen of death, unresponsive, freezes, or won’t turn on or turn off.

Notes: This device has a non-removable battery. This process can be used to SIMulate “battery draining” when the device is unresponsive, freezes, or won’t turn on.
Make sure your device is charged to a minimum of 5%. If the battery has less than 5% charge, the device may not turn on after restart.

First you need to SIMulate battery disconnection.
Please turn off your Samsung Galaxy phone to start downloading.
You can also do this by holding the Power / Lock key with the Volume Down Key together for 10. 20 seconds.

Wait for it to vibrate and release it to boot the phone again when the Samsung logo appears by gently holding the Volume Down (-) button until the device finishes restarting, then release the Volume Down (-) key when you see Safe Mode on device.

Tips: Safe Mode allows you to turn on your device with disabled third-party apps. Then you can easily uninstall apps that could cause conflict or software problems.

Select “wipe cache partition” Using the volume keys to Reboot done from the phone and get the phone out of black screen problems.

If you think the app is causing this problem, it’s time to reboot your phone. If you cannot do it yourself, it is best to use the help of any professional to do it for you.

If your Samsung phone won’t start, it’s time to take out the battery and press the power button to try restarting. If it turns on, the black screen can be resolved, but if it doesn’t, then there is a problem with either the battery or the charger.

How to disable safe mode
Press and hold the power button.
Click Restart.
Devices reboot normally.

How to fix Samsung Galaxy Sudden Death and recover data from it?

The first step you need to face and this can be done by launching the Android Toolkit on your computer and selecting the scan option. After the scan is complete, you fill in the Find button named Broken Android Data Extraction, which you need to click.

Connect Samsung Galaxy S6 to Computer
Then connect your Samsung to your computer using USB. After that select the “Broken Android Data Extraction” option and proceed to the next step.

Select the type of sticking of your Samsung
You have to choose the stuck situation that matches your device.

Here you have to select “Black Screen” and then click on the “Next” button.

Choose your name and phone model.
You should understand the fact that the software and data extraction program is different for all Android devices. Thus, you must choose the correct Android version as well as the exact model you are using.

Put Samsung Galaxy into Download Mode.
After connecting your Samsung which is stuck on a black screen to your computer, a popup will appear with the Android toolbox as shown below. Select one of the displayed situations in the pop-up to continue.

This is the step of entering phone boot mode and starting with screen recovery.
There are three separate steps you must follow, which include:
1) Hold the power button to turn off the phone
2) Next, you must SIMultaneously press the volume down key, power key, power key and the home key.
3) Next, leave all the keys and press the volume up key to enter the phone boot mode.

Download the appropriate recovery package
When the phone enters download mode successfully, the Android toolkit will detect it and display the device model, Android version, etc. The software will start downloading the appropriate recovery package for the Samsung device.

Fix Samsung Galaxy Black Screen
After the download of the recovery package is complete, the software will automatically start to repair the phone and return it to normal. The phone will reboot and return to normal as usual.

Start to recover data from black screen Samsung phone
After finishing the installation of the repair package on broken phone, the program will help you scan and recover all files from Samsung phone with black screen, click “Recover” to extract and save all Samsung data on computer.

Download Android Toolkit for free. Broken Android Data Extraction and try to fix your black screen, you can get data from it as well:

Discharged battery

Let’s first analyze commonplace problems that can cause the screen to stop working. Let’s start with the difficulties that can be associated with the battery. Most often, the battery SIMply does not receive the proper amount of energy from the charger. On Samsung, this can happen as a result of a faulty charger that stops working properly due to a burnout of the chip inside the power supply.

Such cases are not rare and happen all the time, as a result of strong voltage surges. With a significant increase in the input voltage, the board burns out. It’s good if the charger suffers, and not the device itself.

It is also worth mentioning that the battery may fail, but this rarely happens on devices from this company. This problem can be solved by SIMply replacing the battery with a new one. You can do it yourself, just choose the right battery.

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Why Samsung Smartphone Screen Doesn’t Work. Causes and Solutions

Not everyone is watching their smartphone closely. Quite often there are unforeseen situations related to the fact that the device does not turn on or the screen does not work on Samsung. This can happen for completely different reasons, ranging from ordinary mechanical damage to a factory defect. Let’s take a look at the most common reasons why a smartphone stops functioning correctly.

Screen damage

Service centers often receive questions about what to do if the screen does not work after the phone is dropped. In fact, if the reason really lies in the fall, then you will definitely not be able to solve this problem on your own. The phone can only be repaired by contacting the service center.

It should be noted that when the device falls, several damage options are possible:

  • Damage to the display. Such situations can be solved in only one way. by replacing the display, but it is almost impossible to do this on your own. It is best to take the phone, the screen of which is off, to a Samsung service center, where specialists will replace it with the original one.
  • Damage to the screen control chip. If the screen of a device from Samsung does not turn on, this does not mean that the display is to blame for everything. It is not uncommon for people to replace the screen, but the problem is still not solved. Replacing the microcircuit is quite cheap, which allows you to solve the problem as quickly and efficiently as possible. It is not recommended to do this on your own, as you need specialized equipment for soldering the boards.
  • Damage to the connection of the connector to the printed circuit board. This situation is as SIMple as possible. To solve it, you only need to disassemble the smartphone, the screen of which has gone out, and insert the detached part in its place. 90% that this method will help your device.

It is worth mentioning that there are other rare problems as well. which can only be identified at service centers. Contact the experts if you have a screen on your Samsung phone. Samsung smartphones do not fail as often as they say.

Operating system errors

If the device freezes and does not turn on after that, then it is highly likely that the main problem lies in the operating system. Android OS (this is especially true for older versions) is not known for stability, so sudden errors may occur regardless of the brand and model of the smartphone.

In such situations, not everything is clear, because in most cases, when the screen does not turn on, and the problem arose after freezing, you just need to pull out the battery for a couple of minutes, after which, most likely, the device will start without problems. Unfortunately, it is not always possible to solve the problem in this way, because sometimes the phone does not start even after that, and some devices are equipped with a non-removable battery (use the reset button located on the smartphone body). Where to find it, read the instructions.

If all the tips that were given above could not help you, then you will have to reset the device settings to factory settings. Unfortunately, all your data will be deleted, but the good news is that the operating system will start functioning normally again. Follow the instructions below:

  • Hold down the “Volume Up” and “Home” keys.
  • Press the power button without releasing the pressed keys.
  • In “Recovery Mode” you can roll back to factory settings. This process is individual for each smartphone, so you should look for instructions on the Internet.

Now that you have learned what to do if the screen of a smartphone released by Samsung does not work, you can take stock. Do not disassemble the device yourself if you are not sure of the success of the actions. Entrust it to the professionals working in the service centers. Only they can correctly diagnose a breakdown and replace a failed module.

How to force restart an Android smartphone

Press and hold the power button and volume down key at the same time for 10-15 seconds. If successful, the device will restart automatically or display a menu on the screen in which you will need to select the restart command.

To restart some Android smartphones, just hold down the power button for a few seconds. Sometimes there are gadgets that are restarted using other keys. If the smartphone does not respond to the listed actions, type in the search engine the query “how to force restart” and add the name of your model. Then follow the instructions found.

Reset the machine to factory settings

If after trying to turn on the smartphone does not respond at all or the screen lights up, but the device does not boot, try restoring the factory settings using the hardware buttons.

Remember: during a system reset, you may lose personal data that has not been synchronized with the server. Do not do this if you are afraid to erase important information.

What to do if your phone won’t turn on

Do not rush to take your smartphone for repair. Perhaps these SIMple steps will help reanimate the device.

If problems arise due to water getting into the device, do not connect it to the mains and stop pressing the buttons. Dry your phone as soon as possible and only then follow the advice in this article. If you are sure that the inside of the smartphone is dry, feel free to continue.

How to reset iPhone to original settings

First of all, connect your phone to your computer using the original cable. If you have a Mac with macOS Catalina, launch Finder. If you’re using an older version of macOS or Windows, start iTunes. If it is not installed, download it from the Apple website.

Then force restart your iPhone (see step 1). When you see the Apple logo, continue to hold the buttons until the recovery mode appears on the smartphone screen.

Immediately after that, a window with further instructions should appear on the computer monitor. Click “Update” and follow the system prompts.

iTunes will download the correct software for your phone. If this process takes more than 15 minutes, the iPhone may exit recovery mode. In this case, hold down the forced restart buttons again and hold them until the device returns to this mode.

If the update works, the phone can turn on without resetting the system. If not, then in the iTunes window, click “Restore” to restore the factory settings.

Force restart the device

Your phone may be on, but just frozen. In this case, the screen may be dark and unresponsive to any actions. So first try restarting your device using the hardware keys.

Put your phone on charge

Connect your phone to a wall outlet using the original charger. If the charging indicator does not appear on the display within an hour and you cannot turn on the device, check the integrity and cleanliness of the connector, as well as the condition of the power cable and adapter. Try different sockets, if possible, replace cable and / or adapter.

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How to Force Restart iPhone

On iPhone 8, iPhone 8 Plus, or later, hold down and immediately release the Volume Up key and then the Volume Down key. After that, press and hold the side button until the Apple logo is displayed.

On iPhone 7 or iPhone 7 Plus, hold down the Side key along with the Volume Down button for 10 seconds or more until you see the Apple logo.

On iPhone SE, iPhone 6s, iPhone 6s Plus or older, hold down the Home key with the side button for 10 seconds or more until the Apple logo appears.

Take out the battery and put it back

If your phone has a removable battery, remove the cover and slide the battery out of the device. Wait at least 30 seconds and replace the battery. Then try turning on the phone in the usual way. using the power button.

How to restore the original settings on an Android smartphone

Make sure your smartphone is turned off and try the following reset combinations:

  • volume up key power button;
  • volume down key power button;
  • volume down key volume up key power button;
  • Volume down key Power button Home key;
  • Volume up key Power button Home key.

You need to hold down the keys at the same time and hold them for about 10-15 seconds. After that, a special menu will appear on the screen, in which, using the volume control buttons, you should select the Recovery item, and then the Wipe data / factory reset command or with a SIMilar name.

After these steps, the smartphone should return to its original settings within a few minutes. If none of the key combinations work or you do not find the required commands in the service menu, look for the reset instructions for your device model.

If none of the above recommendations will help you turn on the device, try returning it under warranty or take it to a service center.

A7 display is faded

When turned on, problems immediately started. Note: when you turn it on. The battery was initially 57% charged. 1. Display color is very faded. looks almost black and white when looking at photo thumbnails. It’s the same when on the internet. Can’t find where to increase color saturation. It’s something with the display, in all modes. The phone is now set to adaptive, but the other modes don’t change anything. 2. Camera: kicks out of camera mode after one shot. It was already 3 times. On the 4th attempt, the system completely went out. and did not boot. Did a soft reset, plugged in the charger. could turn on the power. still 41%. 3. Power: At some point in time, the system dropped from 56% to 14% in about 5-10 minutes and the front was hot. Plugged in the charger. say at 14 percent. 3 minutes later, the charge percentage returned to 41%. 4. Speed: I just noticed when I just flip through old photos on the micro SD, moved from another camera. Sometimes up to 5 seconds I just flip from one picture to another. This problem seems to have diminished after charging it for a while. I tried to check for updates: about device. software updates. update now. The message Software update appears. and then Process failed, okay? I’m at a loss…. contacted the seller. nothing has been returned so far.

Solution: It looks like there is a faulty component in the phone that is causing the problem. The best thing you can do right now is back up your phone data and then hard reset. After the reset is complete, do not install any applications on your phone yet. Try to check first if the problem persists. If this happens, it is most likely a hardware problem. You must ask to replace the device or have to carry the phone to a service center.

Samsung Galaxy A7 screen won’t turn on, but phone works

The Samsung Galaxy A7 is a mid-range device that offers several features from the flagship models. The 2017 version of this phone is equipped with a 5.7-inch Super AMOLED display, which is a good size for viewing various multimedia content. The phone has an aluminum frame with glass on both the front and back. It’s also IP68 certified, which means it’s waterproof and dustproof. Even though this is a reliable phone, there are times when various issues can arise, which we will now talk about. In this troubleshooting article we will take a look at Galaxy A7 screen not turning on and phone still working and other related issues.

Samsung Galaxy A7 screen won’t turn on, but phone works

A SIMilar problem: I have a Samsung Galaxy A7 that I dropped, and right after I picked it up, the screen stuck, I thought maybe I just need to restart it, which I did, but after that the screen went dark. everything else still works, it turns on, I get messages but the screen stays black. I tried to reset it and restart but nothing works, the screen stays the same. Please tell me what I can do to fix this.

Solution: The best thing you can do right now is start your phone in recovery mode.

② Press and hold the Volume Up Home Power buttons for a few seconds.

③Release these buttons when Galaxy A7 displays the recovery mode menu.

If the screen works in this mode, there is a possibility that the problem is caused by a software glitch. Then you need to do a factory reset in this mode. Please note that a reset will delete data from your phone.

If the screen still remains black even in recovery mode, it may already be caused by a malfunction of the display itself. The best thing to do in this case is to take the phone to a service center and have it checked.

A7 screen with green stripe

Solution: The first thing you should do in this case is to check if the problem is caused by an application you downloaded. To do this, just check if the problem occurs in Safe Mode. If not, the problem is most likely caused by a third-party application. Find out what this app is and uninstall it.

If the problem still occurs even in safe mode, you should consider doing a factory reset. Make sure to back up your phone data before performing a reset. After the reset is complete, do not install any applications on your phone. Check if the green bar is present. If so, then the display assembly is most likely to blame. If the band gets larger over time, you need to change the display on your phone at a service center.

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