Samsung TV remote stopped working

Types of breakdowns

There are two ways to control your TV:

  • Via buttons located on the front panel of the device;
  • Via the remote control.

And here there is an excellent opportunity to determine the source of the problem: if there is no TV response when you press the buttons on the remote control, but the TV is executing commands when control comes from the front TV panel, then you will have to diagnose the remote control. But if the TV does not respond to either its buttons or to the remote control, then, most likely, you are dealing with more serious malfunctions in the equipment itself.

samsung, remote, stopped, working

To understand how to repair a TV remote control, you need to figure out where the problem might be:

  • The remote control may either not work at all. that is, when you press any button, there is no reaction from the TV;
  • The remote control does not work well. commands are executed, but not from all buttons or with a noticeable delay.

In the first case, the problem may be in the absence of a power source or in broken contacts on the microcircuit. Incorrect operation of the remote control, most often, is obtained due to discharged batteries or a case filled with liquid.

Cracks after falling

Remote controls can be located in a variety of places, as they should always be at hand: after waking up, you look for the remote control on the bedside table, when you have breakfast, the device lies with you on the table, and during the evening movie show, the remote control moves to the sofa next to you.

They are compact and comfortable, but they fall quite often, and this does not always happen on a soft carpet. If the remote control is dropped on a ceramic tile, then it can receive serious damage not only to the outer case, but also to the internal microcircuits.

If, after a fall, the remote control ceases to function, then its recovery also begins with disassembly. There are three common impact breakdowns:

  • Broken LED;
  • The contact terminal of the batteries is broken;
  • Damaged crystal resonator.

The first two faults can be identified by visual inspection. The operation of the LED can be checked without even disassembling the case:

  • Turn on the camera on your smartphone.
  • Aim the remote at the camera so that the LED is in focus.
  • Look at the screen of your mobile phone and press any button on the remote. The signal will be clearly visible through the camera, if any.

You can also check the operation of the LED using a multimeter, but for this the outer parts of the case will have to be removed:

  • Connect the tester probes to both ends of the LED.
  • Set the device switch to 3V.
  • Press any button on the remote control.
  • If the tester shows voltage, then the LED is working.

After an unsuccessful fall of the remote control, the contact terminal of the batteries may be broken in it. The spring contacts of this connection are soldered to the microcircuit, so make sure that the soldering is not broken and is holding firmly. Also check the springs themselves for corrosion or distortion. If the contacts are oxidized, you can clean them with sandpaper.

If you find ring cracks or oxidations in the soldering of the contact terminals and decide to re-solder them, then it will be correct to disconnect all the elements from the board, clean and irradiate them and only then re-solder.

But the performance of a quartz resonator is not so easy to check. To do this, you need to disassemble the remote control and find on its microcircuit a small box with soldered contacts. If you gently shake it and hear the sound of rolling crumbs inside, then the resonator is broken and will need to be replaced. Such bullets can only be reanimated by a master.

If the TV remote control is dropped on the floor and immediately after that you notice that the device has stopped working, then when disassembling the remote control, you should pay attention to the ceramic resonator.

How to restore a TV remote control with your own hands in 5 minutes

If your TV set began to respond poorly to commands given through the remote control, or stopped responding altogether to pressing the buttons, then perhaps the time has come for you to learn how to repair the remote control from the TV with your own hands.

Batteries are low

80% of all calls to service shops about a breakdown of the TV remote control are caused by the batteries. The first thing to do when diagnosing a remote control breakdown is to replace the batteries with new ones.

Even if you only inserted new batteries a few days ago, you should try to update them. Batteries can be defective or expired, often, even in the original packaging, these elements can be “dead”.

If the house has a voltmeter, then you can check their voltage with this device. The minimum charge value should be 1.3 V. If the battery potential is lower, it must be replaced.

Check the operation of the remote control with new batteries, it is possible that further repairs will not be required. If the reason is not in them, go to the next step.

Some buttons do not work

It happens that some buttons on the TV remote control do not work well: they have to be pressed with great effort each time. This is also a very common problem, which can be solved by elementary cleaning of the device.

The remote control may be clogged with dust or small particles of household dirt. Also, these devices are often poured with water, coffee or juice. Sticky mucus that collects under the button interferes with the contact of the contacts, which is why there is a delay or complete absence of the signal.

  • Remove the batteries.
  • Unscrew the connecting screws on the console.
  • Carefully detach the two body parts from each other. If something gets in the way, do not use force, but once again inspect the device, perhaps you missed some kind of fastening connection (often the bolt can be hidden under the batteries, for example). If the case has special latches, then you need to open them using a flat screwdriver inserted into the connection strip of the two parts of the remote control.
  • You should have 2 body parts in your hands, an internal contact rubber and a microcircuit.

Carefully and slowly inspect each element. Despite the simplicity of the device, there are many small workers in it, so it is better to conduct an inspection using a magnifying glass.

Cleaning from moisture and dirt

Anything that has oily dirt can be wiped off with a damp cloth or cotton wool soaked in alcohol. However, if the remote control is old, the dirt can be unexpectedly heavy. It would seem where to come from that dirt, but, as practice shows, all remotes collect pollution.

Take a small bowl and pour warm clean water into it. Add a few drops of dish detergent and froth the solution. Put all the elements of the remote control in it, including the board. Don’t worry, no short circuit will happen without power. After a while, all the dirt will get wet and it will be easy to remove it, for example, with a regular toothbrush.

Clean the board with radio components with particular care: they must not be damaged. The contacts on the microcircuit and the buttons themselves on the seamy side of the rubber element must be black! After all the dirt has been removed, rinse the parts with running water, blot them with a dry towel and place in a warm, dry place for 30-40 minutes to dry them completely.

If the button contact is graphite-plated, the reason for poor performance may be that it is worn out and worn out. The usual packaging for chocolate or cigarettes will help to solve the problem. Foil on a paper base, you just need to cut into squares or circles of the appropriate size and glue the pieces with the paper side to the contacts.

It is best to glue the foil to the contacts with “Moment” or silicone-based glue. There is also a special product for this type of needs, but buying it specifically for 1-2 buttons is impractical. Also on the market are sold special repair kits for the remote control, which have buttons with a conductive coating and a small tube of adhesive.

The TV may be defective

If you diagnosed the remote yourself by following our recommendations in this article, but the TV still does not switch channels and is not controlled from the remote control, then the malfunction may be in the TV receiver itself.

In this case, it is worth inviting a qualified foreman with his own tools, who will be able to carry out professional diagnostics of the equipment and identify a malfunction.

Connecting the remote control to a TV set 2016-2020

These are TVs of the T, R, N, M, Q, LS, K series. All TVs of the QLED, LIFESTYLE series, as well as TVs with LED screens. If the model number contains the above letters, then the remote control is connected as follows. Point the remote at the TV and simultaneously press RETURN and PLAY / STOP on the remote, hold the buttons for about 5 seconds, but not less than 3 seconds.

Connecting the remote to a 2015 TV

If you have a 2015 J Series Smart TV, these TVs worked with the previous generation remote controls. To connect the remote control to the TV, you must simultaneously press RETURN / EXIT and EXTRA and hold the buttons for at least 3 seconds.

READ  How to unlock Samsung Jay 2 Prime

Correction of typical problems with the remote control

If the TV can only be turned on or off with the remote control, then usually the problem is in the Bluetooth connection. Perhaps the remote has lost its connection with the TV, or a problem has occurred in the TV at the software level. And as a rule, in this case, it is not possible to pair the remote control with the TV. Correcting the situation consists in restarting the TV. To restore the functionality of the remote control, you can try the following:.

How To Fix a Samsung Remote Control That’s Not Working

  • Unplug the TV from the mains, wait 30 seconds. Or wait until the TV indicator turns off.
  • Connect the TV to the mains
  • Pair the remote control with the TV.

Connecting the remote control to the TV 2012-2013 series E, F

To pair the remote control with a TV series F, E, you need to point the remote at the TV and press the PAIRING button, it is located on the back of the remote control. You can also pair the remote and the TV by pressing the RETURN and GUIDE buttons at the same time.

Samsung began to produce Smart TVs in 2012. Therefore, earlier TVs did not have Smart Remotes.

Sometimes, pairing the remote control and the TV is difficult, especially on early TVs. In this case, it is recommended to disconnect the TV from the mains for 1-2 minutes. Then turn on the TV and pair the remote and TV.

Remember to hold down the buttons simultaneously pressed for at least 3 seconds. Then the remote control and TV will be paired to work together.

Attention! If there is a problem with the remote control, it does not mean re-pairing is necessary. First you need to replace the batteries in the remote control.

Force pairing of remote control and TV

If you become the owner of a remote control that was previously paired with another TV or for some reason your TV lost its connection with the remote control. You need to re-pair your remote and TV. To do this, place the remote control next to the TV. It is advisable that the remote control is near the TV, at a distance of about 10-15 inches (25-30 centimeters). The order of further pairing depends on your TV model.

Connecting the remote control to a 2014 TV H series

The H series is also different from other models and can be connected by pressing the RETURN and GUIDE buttons for at least 3 seconds.

Fixing Other Samsung Remote Problems

Check the batteries in the remote control first or replace them with new ones. If the batteries in the remote control are exhausted, the TV starts to respond poorly to the remote control. To switch channels, you need to point the remote control only at the TV, the channels are switched after a few button presses. If it’s a smart remote, it doesn’t work or only works near the TV.

Samsung TV remote not working

On Samsung TVs, the Smart Remote will automatically pair when you turn on the TV and remote for the first time. To do this, the remote control must be located next to the TV. Pressing any button on the remote will automatically pair. The standard remote does not require pairing. Works with TV without any additional settings.


In Samsung TVs, there is a problem of failure of the sensor that receives the signal from the remote control. To check the malfunction, you can connect any other working remote control to the TV and check the ability to receive an infrared signal. If it works, then the cause of the malfunction lies directly in the remote control. This fact can also be easily checked through any digital camera or mobile phone camera: when you press the button of the operating remote control, a red LED beam will be visible.

If the LG remote does not work, the batteries should be checked first. The presence of many functions quickly “sits down” the power supply. There may also be problems with the TV remote control setup. If you press the “back” and “home” keys simultaneously, the connection between the devices is lost. This can happen by accident: for example, if you didn’t notice and sat down on the remote control or threw a pillow on it. A lot of everyday activities can imperceptibly disable the remote control. To restore the functionality of the commands from the remote control to the LG TV, you will need to reconnect the device.

The most common breakdowns of remote controls from different manufacturers

Any consumer has repeatedly faced the problem of unsatisfactory operation of the remote control. The failure of the device in many cases is associated with mechanical stress. After it falls, buttons can fly out, the integrity of the structure is violated. It can become a pet toy. It is not excluded that liquid has entered the body of the console. And this applies not only to cheap TVs, but also to equipment of well-known brands: Philips, Samsung, LG, etc. Violation of the remote control functionality can be of varying degrees.

  • The remote control only works in close proximity to the TV.
  • Only some buttons on the remote do not work.
  • Operability is restored only after a reboot. TV pairing loses regularly.
  • When you press a certain key, a completely different function takes place.
  • Sticky buttons.
  • Insufficient battery voltage.
  • Defect or flaw in the manufacturer.
  • Malfunction of the sensor on the TV when using the remote control with an infrared signal.

Why does the TV remote not work

Modern electrical engineering is equipped with a remote control option. The time when you had to press buttons on the TV to turn on and switch channels has long been forgotten. Like any device, the remote control can break, which creates great inconvenience in the operation of equipment. Why the TV does not start from the remote control, or a number of buttons does not work, there can be many answers. it all depends on the causes of the malfunction.


There are many comments among users of Philips equipment regarding the operation of the remote control, namely its settings. To establish pairing with a TV, you need to hold the remote control near the Philips logo at a distance of 10 cm and launch it by pressing the “OK” button. Due to the fact that one remote control can control more than one TV, pairing must be established with each separately. For these purposes, at the same close distance from the Philips logo, simultaneously press the blue and red buttons.

How to restore the TV remote control to work

Before proceeding to repair the remote control device, call the service center or buy a new one, you must make sure that the reason is not in the power source. Batteries can be damaged in an elementary way. In the absence of a voltmeter, you can check the presence of voltage in them through any other electronic device, clock or musical children’s toy. Further malfunction can be caused by factors such as moisture ingress or mechanical damage. It is possible that there is a defect in the development.

If the TV stopped working from the remote control, and at the same time there were no prerequisites in the form of a fall from a height or immersion in water, then the reason may be contamination of the remote control inside. During operation, dust and grease particles get in, which leads to dysfunction of the mechanism, and the TV remote control does not work. To eliminate this reason, it is necessary to disassemble and remove dirt, observing the rules for cleaning the remote control. With a high degree of probability, after these manipulations, the remote control will work again.

When clear separation of contacts is visible in the soldering points, if you have a soldering iron, you can independently eliminate such a defect. If over time the graphite inserts have worn out or the board itself is out of order, then it will be necessary to pick up a new remote control.

Remote control devices from different manufacturers. LG, Philips and other brands. are very similar to each other, the only difference is in design, number of keys and functions.

A situation may arise when, when pressed, the remote control indicator lights up, but the TV still does not work. In this case, you may need to flash the software to install the official latest version. If there is no experience in these actions, it is better to contact the wizard.

In the absence of the ability to control the TV remotely, do not panic, but follow the step-by-step recommendations for restoring performance. If it was not possible to fix the malfunction on your own, you can measure the cost of the repairman’s services and the price of a new remote control, and make a choice towards an effective solution. By the way, an alternative to the traditional remote control can be a smartphone, from which you can also control the TV.

Forgot password

Good to all! There was a problem: the TV does not respond to key presses on the remote control. precisely, it reacts after fifteen or twenty presses in a row and only then turns on, or if it is already working, it executes the given command. This problem arose, as I suppose, after my searches for options to turn off the melody. Somewhere on this forum I read that it is necessary to “briefly press the MENU button on the TV and hold the volume key for five seconds.” Experts, tell me how to return the setting back, i.e. so that the TV responds to commands from the remote control with a single press. Thank. TV UEC 6000 RW

READ  Samsung ji 2 how to free memory

76 answers to the question “The TV does not respond to the remote control”

Yes, I probably asked our support specialists an overwhelming task 😉 I wanted to solve one problem. remove the on / off melody, got another problem. the TV does not respond to the remote control 🙁

Good afternoon! If you pressed the MENU button, then simply changed the home mode to demo. Such manipulations do not affect the operation of the remote control in any way. Maybe you just need to replace the batteries in the remote control? And if you are still interested in turning off the sound, then I can write how to do it.

the TV works but when you use the remote control the sound disappears

Thanks NastyaNastya, I turned off the melody. But I still struggle with the solution of the problem with a belated reaction to the remote control. 8-(

The problem has been removed. I invited a warranty service worker to my home. He could not do anything. Asked him about the ability to reset ALL user settings. He climbed into some special menu (service menu). I chose the RESET item. Then I replaced the batteries on the remote and everything is fine! It works! 🙂 Good luck everyone.

I have a similar problem, sometimes it refuses to respond to the remote control, I found a solution, I just need to lightly click my fingers at the place where the red indicator lights up (on the TV), it immediately begins to respond to the remote control, but this is not quite the same and I would like to know what case and how to solve it

Thanks for your advice, Fugas. I had the same problem. The MVideo warranty workshop could not solve the problem. The warranty is over, the problem remains. Your advice works. I’m not an expert, but it looks like there is a connector in this place on the TV and there is a snot in it. Thanks again.

Damn advice helped, clicked on the TV set it all worked. Interestingly, under the guarantee of the Samsung they will be able to do it or they will take a TV set, but the marriage will not be revealed and will end there?

Thanks a lot for the advice. It worked! True, I don’t know how long this problem has been solved.

Damn, thanks, I would never have guessed, but it helped.

sometimes refuses to respond to the remote control, I found a solution: I just need to lightly click my fingers at the place where the red indicator lights up (on the TV), he immediately starts to respond to the remote control, but this is not quite the case and I would like to know what is the matter and how to solve it ? UE40 ES 5507

Sergey, my remote control stopped working, for Smart TV, I did not understand a little, you clicked your fingers on the remote control itself, where the signal is coming from or on the TV that receives the signal, and where is this place on TV?

Tin) helped. but what do you always do?)

Sergey, the same problem and TV is the same, I handed it over 2 times under warranty. the defect was not confirmed.

Before trying to EEPROM reset, please try a factory reset, that might revive your TV also.
Press “EXIT” button for 12 seconds (15 is better since you cannot see TV), than press “Left” and “Enter”

It helped! Long press on the joystick (15 seconds) all this time, the red LED on the TV set blinks, and then on the pairing button on the remote control. And voila.

please explain which joystick you pressed and what is the pairing button

Yes, 15 seconds press the joystick up and everything worked

Please tell me which button to press for 15 seconds

Thank you. Reading the previous comments, I tried everything I could.!

My LCD TV Acer stopped responding to the remote control (and to the keyboard). The volume is maximum. When you press the key. The volume (on the remote control), the percentage on the scale jerks from 100 to 99 percent and vice versa. On the remote control, only the “on” button works. off. “What could be the reason?

Good day! We have an 8th generation Samsung Smart TV. Paired with the TV is a soundbar of the same company. This equipment comes with two large format remotes and one smart remote. We use one of those two. You can switch it to TV or a bar and press the buttons. And today TV stopped responding to pressing from this remote control in TV mode. The bar works from the same remote control. The smart remote also performs its functions properly. They began to sin on this main remote control, but the second one, exactly the same, does not control the TV in the same way! The batteries were changed. What could be the reason? Maybe a combination of buttons was pressed. rock plays naughty sometimes.

I have exactly the same problem, I just can’t solve it!

On my Smart TV in Internet mode, the sound keys on the remote control do not respond. What could it be? Help.

I just took out the batteries and put them in, the problem was in the power contacts of the remote control

BOUGHT A Mystery TV, THE REMOTE WORKS IMMEDIATELY ONLY AFTER MANY PRESSES, you need to DIRECT exactly by the button. otherwise it does not switch at all. what is the reason in the remote control or on the TV, tell me.Thanks!

Perhaps the remote control, try changing the batteries

On Smart TVs, remotes communicate with the TV via Bluetooth. Sometimes it is enough to remove. put the batteries and press the PAIRING button on the remote control from the side of the battery compartment. And the TV will start responding to the remote again.

hello, a similar problem the Smart TV 48j6250 Smart TV shows without problems when you switch normal channels, it freezes, there is a black screen or a menu pops up, if someone had such a problem, please write how to solve

I have a Samsung TV. The TV did not respond to the remote control. I disconnected the TV from the network for about an hour, after switching it on, thank God everything is fine. I found this hint on the Internet.

Thanks everyone for the advice! She turned off the TV, changed the batteries, wiped the contacts in the remote control with foil. Iiiiiiiiiii. the remote control is working!

bought the remote control he is working and the TV does not switch what to do

The remote completely stopped working, switched by the Samsung phone. The problem was solved by disconnecting the TV from the network, thanks for the hint.

Please tell me the TV onyx 63 tts 11-91 stopped responding to both the remote control and the buttons what to do ?

Clicking the red light solved the problem (TV Samsung)

for the sake of rzhaki people went up to the TV set and clicked on the red light a couple of times and in nature it all worked 🙂 my wife and I laughed for a long time

I also clicked on the light bulb, the remote worked! But this is not an option. What could be the reason? Please tell me.

I called support, the problem was not solved. The master was scheduled to leave for Tuesday, today is Sunday. Came up and clicked on the sensor on the TV and the remote connected to the telecom. It all worked. Thanks to the discoverer of this method.!

Thanks for the tip. Also, the TV stopped responding to the remote control.
The batteries are normal, IR. there is an impulse.
Subtracted here about the usefulness of clicking on the indicator.
It worked.
Thanks for the hint. Y7o

Samsung UE49MU6400 TV was bought 3 days ago, stopped responding to the remote control. It just turns it on and off. Everything switches normally from the phone. Clicking on the light bulb did not help.

The remote control stopped responding to buttons, only on / off. The red light on the remote control is flashing. We changed the batteries. Under the cover of the remote control, above the batteries, there is a combination of keys that must be pressed so that the TV with the remote control can again see each other via Bluetooth.

Thank you very much for the hint))) It worked.

Clicking on the red light, replacing the batteries, returning to factory settings DIDN’T HELP.
And these magic two buttons WORKED.
Thanks for the hint!

Thank you very much, it turns out that a combination of buttons is written, but I press where the batteries are in the back, someone wrote to press there and I don’t understand. I think it doesn’t look like buttons. Laughed with her husband for a long time. After all, none of us guessed.

Thanks for the advice!) And the box, as they say, just opened!) It turns out that all you need to do is pair the TV remote control by pressing the combination of two buttons indicated in the hint picture under the remote control cover. Everything worked!))

READ  The laptop screen does not turn on but the laptop is working

what buttons? I can not understand. TV Samsung ue49mu6670u

also a Samsung MU7000 TV set, after playing with a button on the TV set where the red indicator is on, the TV stopped responding to the remote control, channels and sound are switched only with the help of the phone, they tried to connect through the application in the Samsung phone, it did not work. the application sees it but does not allow to connect. a combination of buttons for pairing the remote control with a telecom on the advice of the service did not work, resetting the settings also cannot be done; it is impossible to enter the menu. they said you need to give it to the service. what nonsense

Samsung ue40mu6100k also the remote only worked on / off.
performed a search for devices (under the cover of the remote control it is drawn what needs to be done) and everything worked.

Yesterday I bought a Samsung UE49KS7500U. Smart works great, all buttons on the remote are active. But as soon as I connected the cable, when watching channels, the remote control stopped responding to increasing and decreasing the sound, the channels did not switch up and down either.
I exit the cable back to Smart and the keys work again.
I don’t know what the problem is.
By the way, through the phone, the volume on cable channels also does not work.
Help out!

Hello everyone!
I repaired the TV yesterday myself, with a grill.

My Samsung 5-series TV stopped responding to the volume buttons, then all the buttons on the remote control and joystick on the TV itself, and on 10/28/17 the TV stopped responding to the power off and sleep mode buttons.

1. August 2017, the TV stopped responding to the sound volume buttons, while the signal reception indicator blinked, but the function did not work, Smart Hub either worked or did not work. Because TV set is needed only for watching YouTube and sometimes 1 konal, it was critical;
2. September 2017 the TV stopped responding to all buttons on the remote control and joystick, except for the on / off and sleep mode buttons, but sometimes (late night, early morning) there was a reaction to all buttons, sometimes the functions were reassigned between the buttons;
3.October 28, 2017, the TV stopped responding to all power off and sleep buttons.

Search for a solution to the problem:
I must say right away that since the TV set is 3 years old and knowing that the same people work in the service centers as I do, then I decided to turn to the Samsung service center or to repair TVs when I break everything myself, and the initial condition was to fix the TV set without disassembling it, because it was stupidly lazy.
The TV model is UE40H6230AK, but in the end you will understand that this information has nothing to do with the result:
1. I read almost all the Russian-language forums of the CIS where the problems of Samsung TVs were discussed (I learned a lot, thought a lot (no more than 10 minutes) and did it quickly);
2. I changed the batteries in the remote control (it didn’t help);
3. I disassembled and cleaned all the boards and contacts of the console with alcohol (alcohol did not help the console, but it helped me);
4. Checked the outlet and power plug of the TV (did not help);
5. I checked the power outlet, disassembled it, extended the contacts, collected it, checked the ground (it did not help);
6. I checked the protective zero and the machine in the switchgear. shield, extended contacts (did not help);
7. Reset the Smart Hub settings through the menu (did not help);
8. Through the service password (from some forum), I reset Smart Hub, built-in browser settings, cleared the cache, turned off Wi-Fi (it didn’t help);
9. Through the password for extended access (from some forum), I got access to all factory calibrations, settings and functions. There I was looking for a function on / off Bluetooth, because even then, except for Bluetooth, I checked everything that was possible (it did not help);
10. Because all that could help me those. I already did support for the Samsung, then I called there only to clarify whether it was possible to turn off Bluetooth. The technical support manager repeated the resets and zeroes through the external access password, checked the factory settings, at the same time explaining that there is no software on / off Bluetooth, only disassemble and disconnect the antenna with your hands, they also discussed with him the option to stupidly glue half of the laptop to the TV set and use the TV set only as a screen. the conclusion was that it was premature (in general, it was interesting and pleasant to talk to, but did not help);
11. Consistently, observing the response to the buttons, disconnected all devices and wires from the TV, turned off all devices with Wi-Fi and Bluetooth in the apartment (it did not help);
12. I took a cell phone and started a search for Bluetooth devices under, above and around the TV, a device “Samsung 9th generation TV” was found under the TV, the signal is stronger, obviously this is a TV set from the neighbors below, to interrupt the signal you need a metal mesh or grill that was found in the gas stove. grill grate 500×500 mm.
I put the grill grate on the floor, under the carpet, under the right corner of the TV (there is a Bluetooth antenna) and all the functions of the TV worked without disassembling the TV, without a useless ride through diagnostics and service centers so that everyone who wants to pay 500-1000 rubles for a “watch”: )

In those. Samsung’s support by phone was not denied that the seizure of the functions of one Samsung TV set by another older generation telecom is possible and they have no solution to the problem.

Cool! This is persistence.
Those. as an option, move the TV to another place and try there.

How can you solve the problem

If discharged batteries are the cause of the problem, this is the easiest option. You just need to replace the batteries with new ones.

The same is with extraneous interference. They need to be eliminated and everything will work. One of the options below will help you solve the problem.

Logitech Harmony 350

Premium universal remote control model. Supports up to 8 devices at the same time as well as button programming.

Powered by two “little finger” batteries. The kit includes instructions for setting up and using.


As we have seen, there can be many reasons why the TV does not respond to the remote control.

First of all, you need to identify the reason in order to suggest a further course of action.

It is always worth checking the batteries and the performance of the LED on the remote.

Setting up a universal remote

Setting up a universal remote control is quite simple.

If you took a trained model of the remote control, then you just need to enter the model of your TV on it and everything will work fine.

If you have purchased a programmable universal remote control, you will have to configure it yourself. To do this, follow a few simple steps:

After the performed manipulations, you need to check the setting. Try switching channels, adjusting the volume. If this does not work, repeat the setting.

How to control a TV using a tablet or phone

The TV does not respond to the remote control. what should I do? You will find the answer in our article !

Feedback from our readers is very important for us. If you disagree with these ratings, leave your rating in the comments with the reasoning of your choice. Your opinion will be useful to other users.

Extraneous interference

You can not put the TV on the microwave and near it

Such a phenomenon is extremely rare, but it should not be ruled out. Make sure that nothing is interfering with the operation of the remote control. Such interference can be flickering of LED lamps, microwaves and microwave ovens.

Most often, this problem finds those who incorrectly placed TV in the kitchen. Thus, it is worth noting that the TV must absolutely not be installed on the microwave.

It is interference from microwaves that can cause the TV to not respond to the remote control.

| Contacts | Content | RSS