The phone screen does not turn on but the phone works
Stage I. Prepare the device and connect it
run the Dr.Fone program on your computer. After the installation is complete, click the Repair option in the interface. Connect mobile to computer.
select Android Repair from the range of options. Click the Start button to start troubleshooting.
above the device information window, be sure to enter the correct information. Click Next to continue.
continue after confirmation by entering “000000”.
Reinstalling or replacing the battery
Remove the battery (assuming it is removable), wait a few seconds, then replace it and check how tightly it fits in the compartment. Installing the battery did not fix the problem. replace the battery with a new one and check if the phone turns on.
This is the first thing to do when the phone stops switching on during the logo loading phase. Usually hold down the Power button for 8-10 seconds, but in some models (for example, HTC One, Samsung Galaxy Tab 3 and Sony Xperia Z3), the same action is performed by simultaneously pressing two buttons. Power and Volume Up. Depending on the device, one of the soft reset methods may be successful.
11 ways to make a phone that won’t turn on
Your phone may not turn on because some contact on the board has come off and then you should take it to a service center. But if the problem is with the software, then this problem can be solved by yourself. Let us tell you about the reasons why this can happen and what to do if your Android won’t turn on.
Stage II. Enter Download Mode
put Android into DFU / Download mode. A device that has a Home button must be turned off, then simultaneously press the Volume Down, Home and Power keys for 5-10 seconds. First turn off the phone without the Home button and hold the Volume Down, Bixby and Power buttons for the same amount of time. Then release them and press Volume Up to put the phone into download mode.
clicking Next will download the firmware and proceed to the next step.
dr.fone will check the firmware and then take some time to automatically fix all found issues.
There is a possibility that the phone has turned off due to a low battery. Sometimes the battery charge level displayed on the screen may differ from the actual one: for example, the display shows 25%, and the battery is almost empty. Turn off the device completely and charge it. If after that the phone turns on. the problem is solved.
Restore factory settings
If the above recommendations did not help, then returning to the factory settings may eliminate the system error. All data and third-party applications are deleted, the device is returned to its original state “out of the box”.
Transfer all data to your computer before resetting. If the computer does not recognize the device, you need to enter recovery mode using a specific key combination, as follows:
- Turn off the gadget by long pressing Power or Power Home Volume Down (for Samsung).
- When the Android logo appears on the screen, release the Power button and keep pressing and holding the other two until the recovery menu appears.
- Press the Volume Down key to highlight the Factory Reset option in the menu.
- Confirm your choice by pressing Power. Wait for the phone to complete the reset process, after that it will automatically reboot.
If this does not happen, contact the professionals.