The screen does not go out when talking xiaomi

On an Android phone, the screen does not turn off during a call (does not turn off)

Now we will figure out the main reasons why the screen does not turn off on your Android phone during a conversation (in other words: it does not go out when you bring it to your ear).

The presented material is suitable for all phones and tablets on Android 9/8/7/6 from Samsung, Huawei, ZTE, Xiaomi, Meizu, LG, Fly, HTC and others. Differences may be in the appearance of the menu or the name of the items.

Proximity sensor function in smartphone

Almost all smartphones are equipped with such a useful option as locking the screen when the ear approaches the device during a call. This feature lies on the proximity sensor, which is located at the top of the phone. next to the front camera. It’s usually easy to spot on your own device.

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This small sensor is a rather important element, since it saves battery power and prevents the owner of the gadget during a conversation from accidentally pressing the wrong button, launching a third-party application or changing settings.

Therefore, when the Android screen does not turn off when calling, it is very inconvenient and the use of the device becomes ineffective.

Reasons that the screen does not turn off during a conversation

There is a chance that you just accidentally turned off the proximity sensor. Follow these steps to check:

  • Open “Challenges”.
  • Select “Settings”.

Go to “Incoming calls”.

Check the box next to “Proximity sensor”.

The proximity sensor can be turned off. The steps may differ slightly for certain gadgets and Android versions, but in general it is the same.

When the sensor is turned on due to the settings, but it still functions with malfunctions, for example, it does not turn off the screen when approaching the ear, or the screen goes out when there is no reason for this, you need to calibrate.

I can recommend you a program that is available on Google Play called “Proximity Sensor Reset”.

Do everything in stages when using the application:

  • select “Calibrate Sensor”;
  • then “Next”, at the same time, covering the sensor with your hand;
  • again “Next”, only after removing the hand;
  • click “Calibrate” and then “Confirm”;
  • let the program use Root rights, for this select “Allow”.

Now all that remains is to wait until the gadget turns off and turns on again. The proximity sensor should work well. Dial a number and check if the screen goes blank.

Didn’t the software methods help? Then it is better to contact the service center for diagnostics and repair of the smartphone. If it is found that the power button is faulty, or the gadget has been subjected to mechanical stress, or moisture has entered, then components may need to be replaced.

Turn off the screen automatically when you bring the phone to your ear during a call

Why doesn’t the screen go off on the phone when I put it to my ear? In this article, you will find information on how to enable the screen lock during conversation in the Xiaomi settings. If on your Xiaomi smartphone with an incoming or outgoing call, the screen has stopped dimming and locked when you bring the phone to your ear, then you may have disabled this function in the Android settings. This could have happened completely by accident and you SIMply did not notice, or your children went through the phone settings and turned off the proximity sensor.

In our example, we will show how to turn on the proximity sensor on Xiaomi Redmi 4X so that when you bring the phone to your ear, the screen is locked and turned off. Perhaps the information will apply to other Android smartphones and tablets.

To automatically lock the screen on Android when brought to your ear, you need to do the following. We open the “phone” icon on Xiaomi and get to where we usually dial the number to call. Next, click on the touch button “menu” in the form of three horizontal stripes. (On some Androids, after opening the “phone”, the “menu” can also be opened with a touch button in the form of three strips located under the screen on the left side. This button must be pressed and held a little to bring up the menu.) Look below at the attached pictures, where the necessary ones are highlighted. icons and buttons.

Next, in the menu window that opens on Xiaomi, select the item “Incoming calls” under which there will be a short description of possible settings (additional settings for the behavior of the device for incoming calls).

In the “Incoming Calls” settings on Hiaomi, we find and select the item “Proximity Sensor” under which it will be written (turn off the screen automatically when you bring the phone to your ear during a conversation) and turn it on. Done, now when you bring the phone to your ear, the screen turns off and locks, thereby preventing accidental taps and touches of the touchscreen.

Smartphone display does not turn off when talking on iPhone

Proximity sensors in smartphones from Android and iPhone do not differ. Sometimes the sensor stops working on the iPhone due to the fact that the owner decided to change the old film on the screen. If so, then you need to look for another. It is not suitable for your device. If the screen on the device goes blank while talking, try resetting to factory settings. Do it using iTunes without downloading a backup. If even after these actions the screen does not go out during a call, the problem may lie deeper. And the device needs repair.

Let’s consider the principle of factory reset through iTunes. To do this, you need a USB cable to connect your smartphone to your computer. PC can be used with Windows too.

But you need iTunes, which can be downloaded here. https://www.apple.com/ru/iTunes/download/.

Further procedure:

  • Insert the cable into the iPhone;
  • To enable the desired mode on the phone when connected to a PC, press the Home and Power buttons together;

Press the Power and Home buttons together

  • The buttons must be held until the screen turns off;
  • When the screen turns black, do not release the Home button. The power button can be released;
  • A window should appear on the computer screen. It will say that iTunes has detected the smartphone in recovery mode;
  • Click the “Ok” button and select one of the “Update” or “Restore” items;
  • Another message will appear on the screen, which will warn that recovery will delete all data on the smartphone;
  • Confirm your decision to update your iPhone.
  • The process of restoring your smartphone to its factory settings will begin immediately. When it finishes, try calling again to check if the proximity sensor is working.

    What to do if the screen stays on during a call on Android

    Let’s try to enable the proximity sensor in your Android smartphone. It is quite possible that due to the above reasons, it was turned off as a result. Therefore, we need to open the Android settings. In particular, this manual will be useful for popular Xiaomi devices.

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    If the phone screen does not fade during a call, you need to activate the proximity sensor:

    • In the main menu, click on the gear button. to get to the smartphone menu;
    • Then find the item called “System Applications” in the settings and select it;
    • Find the next line with the name “Call settings” and click on it;
    • Click on the item “Incoming calls”;
    • Select the item “Proximity sensor” and activate it. The slider should turn bright. What will mean that you did it.

    Now call your spouse or friends to test the proximity sensor in conversation. If it was already turned on in the settings, or even after turning it on, it did not start working correctly, read the solutions below. However, it is not clear why the manufacturer allowed users to disable it at all. You might think that someone might need to turn it off.

    Why the display on a smartphone does not fade

    Dozens of different sensors are installed in a modern mobile phone: magnetometer, gyroscope, accelerometer, etc. Without them, the device would be pretty boring and would not do most of the work a smartphone does in our hands. For example, the accelerometer has a rather important mission. It slows down the rotation of the smartphone screen when tilting (if enabled). Thus, without it, the device would change the position of the picture immediately, which is very inconvenient. Or this function would not be available at all.

    The proximity sensor is responsible for the screen fading during phone calls. Or a proximity sensor. This is a device that allows you to turn off the function without any mechanical contact.

    They are also divided into 3 types. But we will not delve into them. It is enough that we know that the proximity sensor turns off the screen during a call. Sometimes it may not work even without your knowledge for various reasons.

    Reasons: Features:
    When updatingThe error can occur when loading new system components.
    Failure of the sensor itselfThis often happens if you have been using the device for several years in a row.
    The sensor is just offTo activate, you need to correctly configure the parameters.

    There are special applications for Android mobile phones in the Play Market. They allow calibration. Then the sensor starts working again. And in clinical cases, when applications do not help, flashing the phone fixes this problem.

    Why does the phone screen not go blank when talking

    Smartphone today is a well-designed digital device. The number of supported functions brings it closer to its older relative. a computer. But the more features it has, the more breakdowns and failures. And in this article you can solve one of the popular problems. why the smartphone screen does not turn off during a conversation

    Where is the proximity sensor in the phone

    Most mobile phones have a built-in proximity sensor. And it is located at the top of the case. Approximately near the place that we habitually apply to our ear. That is, near the earpiece. In most cases, it is invisible. Or it is too difficult for the human eye to identify. Sometimes he hides behind the dark glass of a mobile device.

    You can find the sensor very easily. To do this, call your friend and ask to wait a while. Cover the areas near the speaker or front camera with your finger until the mobile screen goes blank.

    Close the area near the front camera with your finger

    The area we close will be the place where the sensor is located.

    Apps to solve backlighting problems on Android

    For Android devices, there is a special tool in the Play Market. It’s called “Proximity Sensor Reset Repair”.

    The developer focuses our attention on the fact that the application is able to cope only if the problem is at the program level during the conversation. Once installed, it will help you get rid of various problems that appear on your phone with a backlit display. The program will work on any device. But it is still recommended to use it on smartphones with Root rights.

    The Proximity Sensor app can test your mobile device and determine if the sensor is working properly. This test can be run in the settings. It guides your device through several calibration steps and repairs the proximity sensor.

    To start the calibration, select this item in the menu.

    Sequence of actions when checking:

    • Select the Calibrate Sensor item from the menu;
    • Then you need to close the area with the sensor with your hand and click on “Next”;
    • Press the Next button again, but now remove your hand from the sensor;
    • Click Calibrate first. then Confirm.

    Doesn’t turn on after talking

    If the screen does not turn on after the end of the conversation on the smartphone, the problem is in the inadequate operation of the proximity sensor. This can be corrected using the methods described above: restart the sensor itself, or check if the sensor does not overlap the protective glass.

    In addition, there are several more options for solving the problem.

    Disabling Mode.

    This function protects the screen from accidental presses when the smartphone is in your and its performance depends on the proximity sensor. However, on some Xiaomi models, this mode may mistakenly lock the screen when the smartphone is in the hands.

    To check if mode is causing the problem, just turn it off. To do this, go to “Settings”. “Lock and Protection”. “Advanced Settings” and turn the switch to the “Off” position.

    If you disable this mode, protection against accidental clicks in the will not work.

    Reset phone settings

    This way of solving the problem is more radical. it will completely reset your phone settings, delete all applications and user files.

    How to factory reset Xiaomi:

    • Go to “Settings”. “System and device”. “Advanced settings”.
    • Scroll down and find “Restore and reset”.
    • If necessary, configure the creation of backups and click the reset button.
    • Click “Reset Settings”.

    If necessary, the system allows you to save the user’s personal data, to do this, drag the “User data” slider to the right.

    You can also reset the settings to factory settings using the recovery menu (power button and volume up button). This menu allows you to make a full-fledged wipe, however, if your device has a warranty, it is not advisable to do this.

    Does not go out when talking

    If, while talking on the phone, you suddenly notice that the screen does not turn off, then the problem is in the proximity sensor.

    The proximity sensor on Xiaomi smartphones is responsible for turning off the display during a call and automatically adjusting the screen brightness.

    There are several options for solving this problem.

    Resetting the sensor.

    A SIMilar situation occurs either when the sensor fails, or when it is turned off programmatically or manually. To fix the error, you need to enable (restart) the sensor through the settings:

    Go to phone settings.

    Go to “System Apps” or “All Apps”.

    Select “Phone”. “Incoming Calls”.

    Scroll down and turn on the proximity sensor using the switch, or restart it if it’s already on.

    Restart your smartphone and check for the problem.

    Physical obstacles.

    The standard location of the sensor is near the earpiece or front camera, depending on the model. Perhaps the sensor is covered by a protective glass or film: gently bend the edge of the film or completely remove the protective glass, and then check the operation of the sensor. Also make sure the sensor is not clogged with dust or foreign objects.

    To check if the sensor is working, turn on the camera on another phone and point it at the Xiaomi sensor, and then call the tested smartphone. During a call through the camera of another phone, you will see the sensor flickering.

    If there is no flicker, then the sensor is disabled or broken.

    Screen problems when calling Xiaomi. When you call, it goes out and does not turn on

    On some Xiaomi models, an unpleasant bug appears due to operation: when the smartphone is moved away from the ear, the screen does not light up, which makes it impossible to reset the call.

    This problem is fixed either by rebooting or cleaning the phone from “heavy” applications that clog the device’s RAM.

    If this does not help, the point is in the firmware itself: try reflashing your smartphone: for this it is better to contact the service center; or you can calibrate the proximity sensor.

    Calibrating sensors

    If the above methods did not help, the last one remains. the calibration of the proximity sensor:

    Open “Calls” and enter the combination ###.

    The engineering menu will open on the screen (you do not need to press the call button).

    READ  How to split screen on Honor

    Go to the “Proximity Sensor” section.

    If the screen displays “Far” or “Near”, then the sensor is working properly, you can calibrate.

    Press “Calibration”, place your phone on a flat surface and follow the instructions on the screen.

    If zeros change to any other numbers. everything is in order with the sensor.

    When the calibration is complete, the screen will show “Successfully”. If, after that, the screen does not go out during a call, you must contact the service center.

    What to do if the screen stays on during a call on Android

    Let’s try to enable the proximity sensor in your Android smartphone. It is quite possible that due to the above reasons, it was turned off as a result. Therefore, we need to open the Android settings. In particular, this manual will be useful for popular Xiaomi devices.

    If the phone screen does not fade during a call, you need to activate the proximity sensor:

      In the main menu, click on the gear button. to get to the smartphone menu;

    Select the gear on the home screen
    Then find the item called “System Applications” in the settings and select it;

    Click on “System Applications”

  • Find the next line with the name “Call settings” and click on it;
  • Click on the item “Incoming calls”;
  • Select the item “Proximity sensor” and activate it. The slider should turn bright. What will mean that you did it.
  • Activate the item “Proximity sensor”

    Now call your spouse or friends to test the proximity sensor in conversation. If it was already turned on in the settings, or even after turning it on, it did not start working correctly, read the solutions below. However, it is not clear why the manufacturer allowed users to disable it at all. You might think that someone might need to turn it off.

    App to lock the screen during a call

    There are many applications that enable the screen to be locked during a call, such as Smart Screen On or Proximity sensor. To use them to calibrate the sensor, you will need:

    • download the program and run it;
    • enter the Calibrate Sensor section;
    • close the sensor with your finger following the prompts on the screen;
    • click next;
    • remove your hand from the sensor and press “next” again;
    • start the sensor adjustment process and save the result.
    screen, does, talking, xiaomi

    It is important to emphasize that the actual calibration process may differ from the one described, since different applications have their own characteristics and distinctive features. In addition, some services require root rights to make changes to the phone.

    Proximity sensor is a special and very important sensor that no modern touch screen phone can do without. It is this device that is responsible for temporarily deactivating the smartphone screen at the moment when a person uses it for telephone conversations. That is, the possibility of any unintentional touches is excluded. Therefore, if the screen does not turn off during a conversation, then this is a serious problem.

    Why is this situation serious enough? Well, imagine the situation:

    • You just talk to your mom on the phone using it in a classic way;
    • At this moment, the human ear is in close proximity to the screen, often touching it;
    • If the motion sensor does not work, then the screen does not turn off;
    • And touching with the ear is defined by the system as full actions;
    • You can accidentally go online in this way and spend all your money on traffic;
    • Go to the settings and completely change them;
    • Erase the information you need, or send it somewhere.

    The consequences can be very different. Therefore, you need to know what to do in such a situation. For example, let’s analyze the situation when the screen does not go out when talking in Honor or Huawei.

    For this purpose, an appeal was created to the official support service. She responded promptly and provided her own solution to this problem for Honor and Huawei phones.

    Why the display on a smartphone does not fade

    Dozens of different sensors are installed in a modern mobile phone: magnetometer, gyroscope, accelerometer, etc. Without them, the device would be pretty boring and would not do most of the work a smartphone does in our hands. For example, the accelerometer has a rather important mission. It slows down the rotation of the smartphone screen when tilting (if enabled). Thus, without it, the device would change the position of the picture immediately, which is very inconvenient. Or this function would not be available at all.

    The proximity sensor is responsible for the screen fading during phone calls. Or a proximity sensor. This is a device that allows you to turn off the function without any mechanical contact.

    Proximity sensor on the phone

    They are also divided into 3 types. But we will not delve into them. It is enough that we know that the proximity sensor turns off the screen during a call. Sometimes it may not work even without your knowledge for various reasons.

    Reasons: Features:
    When updatingThe error can occur when loading new system components.
    Failure of the sensor itselfThis often happens if you have been using the device for several years in a row.
    The sensor is just offTo activate, you need to correctly configure the parameters.

    There are special applications for Android mobile phones in the Play Market. They allow calibration. Then the sensor starts working again. And in clinical cases, when applications do not help, flashing the phone fixes this problem.

    The screen does not lock during a call: reasons

    There are only 3 reasons preventing the screen from locking on Honor and Huawei during calls:

    • disabling the function in the settings menu (usually it is in an active state, and only the owner of the smartphone can disable the service);
    • an incorrectly calibrated proximity sensor, which has ceased to recognize the appearance of foreign objects, face, hands next to it;
    • broken or completely stopped working sensor.

    Sometimes a banal Android malfunction leads to the appearance of a problem, but this rarely happens, so the first thing to do is to check the phone settings. The probability of a service outage is much higher than an unexpected system failure of the smartphone.

    How to set up a screen lock during a call?

    To enable the screen lock during a call, you have to perform a few basic steps:

    • go to the call settings menu;
    • go to the section of incoming calls;
    • find in the section that opens the item with the mention of the proximity sensor;
    • move the slider next to it to the “on” position.

    It is important to emphasize that you can disable the function in almost the same way, using the instructions above. The only difference is in the position of the slider: it will have to be moved to the “off” position.

    To what has been said, it is required to add that the described method is suitable for almost all phones with the Android system, and the differences concern only the path to the desired item in the settings menu.

    Smartphone display does not turn off when talking on iPhone

    Proximity sensors in smartphones from Android and iPhone do not differ. Sometimes the sensor stops working on the iPhone due to the fact that the owner decided to change the old film on the screen. If so, then you need to look for another. It is not suitable for your device. If the screen on the device goes blank while talking, try resetting to factory settings. Do it using iTunes without downloading a backup. If even after these actions the screen does not go out during a call, the problem may lie deeper. And the device needs repair.

    Proximity sensor malfunction in iPhone

    Let’s consider the principle of factory reset through iTunes. To do this, you need a USB cable to connect your smartphone to your computer. PC can be used with Windows too.

    iTunes download page

    But you need iTunes, which can be downloaded here. https://www.apple.com/ru/iTunes/download/.

    Further procedure:

      Insert the cable into the iPhone;

    Plug the USB cable into your smartphone
    To enable the desired mode on the phone when connected to a PC, press the Home and Power buttons together;

    Press the Power and Home buttons together
    The buttons must be held until the screen turns off;

    Wait for a black screen on your phone

  • When the screen turns black, do not release the Home button. The power button can be released;
  • A window should appear on the computer screen. It will say that iTunes has detected the smartphone in recovery mode;
  • Computer screen message
    Click the “Ok” button and select one of the “Update” or “Restore” items;

    Select one of the items on the computer screen
    Another message will appear on the screen, which will warn that recovery will delete all data on the smartphone;

    READ  The screen goes off quickly what to do

    Screen message
    Confirm your decision to update your iPhone.

    IPhone Data Recovery Process

    The process of restoring your smartphone to its factory settings will begin immediately. When it finishes, try calling again to check if the proximity sensor is working.

    Where is the proximity sensor in the phone

    Most mobile phones have a built-in proximity sensor. And it is located at the top of the case. Approximately near the place that we habitually apply to our ear. That is, near the earpiece. In most cases, it is invisible. Or it is too difficult for the human eye to identify. Sometimes he hides behind the dark glass of a mobile device.

    You can find the sensor very easily. To do this, call your friend and ask to wait a while. Cover the areas near the speaker or front camera with your finger until the mobile screen goes blank.

    Close the area near the front camera with your finger

    The area we close will be the place where the sensor is located.

    Solution to the problem

    So, the situation is as follows:

    • A man bought a brand new Huawei smartphone in the salon;
    • After some time, he noticed that the DP stopped turning off the phone screen during telephone conversations;
    • This sensor was tested in blocking mode, which showed its operation.

    An appeal was sent to the official support service of the manufacturers Huawei and Honor. A response was received, which is an instruction:

    • First of all, you need to use a special diagnostic tool that will check the device for its correct operation. You can find it in the smartphone settings along the following path: HiCare Service Diagnostics Auto.
    • The next step is to clear the system cache. This procedure only does cleanup, without affecting user data at all. Therefore, it is not required to save them somewhere beforehand. To perform this cleaning, you must turn off your smartphone completely. Press the power button and the volume up button SIMultaneously until the image appears on the screen. Use the PLUS and MINUS buttons to go to the “wipe cache partition”. Activate this tool by pressing the “ON” button. After completing the process, click on “reboot system now”.
    • Check the result. If the sensor continues to function incorrectly, perform a factory reset. Before this process, you will need to save all personal data in a place convenient for you. Deactivate the phone. Use the combination “ON” and “PLUS” until the image appears again. Click on “wipe data / factory reset”. At the end. on “reboot system now”.

    If the situation has not changed, seek help from specialists at the official service center of the manufacturer.

    Smartphone today is a well-designed digital device. The number of supported functions brings it closer to its older relative. a computer. But the more features it has, the more breakdowns and failures. And in this article you can solve one of the popular problems. why the screen of your mobile phone does not go blank during a conversation.

    Honor 10 does not go blank during a conversation

    The screen is not blocked during a conversation. such a nuisance can make a conversation extremely inconvenient, since a person has to think about not touching the smartphone with his ear or cheek. Any touch in such a situation can make a second call, send a message or launch an application. And a SIMple set of numbers also causes negative feelings. At the same time, manufacturers of Android phones have taken care of a special function that locks the screen when brought to the face during a call. If the display does not go out, users should look for the problem and check the current phone settings in order to restore the operation of such an important and useful mobile service.

    The screen goes blank when an incoming voice call on Xiaomi

    When a full-screen notification of an incoming call appears, the Android operating system turns on the sensor. In the normal case, it detects that there is nothing near the screen and therefore the display is activated. However, if the phone is in your. or lies on the table with the screen facing down, there is sound, but no picture. For the same reason, during a call, the screen is turned off to save energy, because you cannot control Xiaomi at this moment.

    In case of a software glitch, when the screen goes blank and does not turn on during a voice call, you can do the following:

    • Turn off and then turn on the proximity sensor
    • Calibrate it

    Let’s try a SIMple option first and turn it off and then turn on the sensor in the hope that this is an accidental software glitch. To do this, go to “Settings”, find the “System Applications” menu. Now find “Phone”. Select “Incoming Calls”. We are interested in the Proximity Sensor menu. Disable it and then enable it again. To be safe, restart your phone in the usual way. In most cases, this helps, provided that there was no mechanical damage (the phone did not fall, was not flooded with water, was not exposed to extreme cold or hot temperatures). If this procedure did not help, we will try to calibrate the sensor using the engineering menu.

    Calibration of the sensor through the engineering menu Xiaomi

    To enter the engineering menu of Xiaomi, open the applications for dialing a phone number to make a call, but dial the following characters: ### You will be taken to the engineering menu, we are interested in the item “Proximity sensor”, select it. The health checker starts. The upper digits should change to 0 as the obstacle approaches the place where the sensor is installed (near the speaker). If without an obstacle it has a digital value, but as it approaches it changes to 0, then the sensor is working properly. If not, calibrate.

    If the upper numbers do not change at all, then either it is out of order, or something is interfering with it. Often, a protective glass that is not glued correctly, or dust on the sensor, or water can become an obstacle to normal operation. If the protective glass is stuck on, remove it and check the sensor again. Make sure there is no dust or other foreign objects near it.

    In this case, you need to turn off all functions that are tied to the sensor. Follow the above path and disable the “Proximity Sensor” option in the “Phone” application.

    Xiaomi screen goes out too quickly after an incoming call, or does not go out at all. what to do?

    The display turns off during a voice call and if the “In ” option is enabled. This is done in order not to press the touch buttons with the cheek during a call, or so that the buttons are not accidentally pressed while the smartphone is in your .

    There is a possibility of software failure or mechanical failure of the sensor, in which normal operation stops. In this article, I will discuss the most popular cases and methods for resolving them.

    The display does not go out during a call on Xiaomi

    If the display does not go out when you are talking on the phone and hold it to your ear, the problem is exactly the same. you must follow the procedure described at the beginning of the article.

    You can check the performance in a SIMple way, for which you need any other phone with a camera. Turn on the camera on it and point it at the sensor being tested, then call Xiaomi. During an incoming call, the sensor will turn on and you will see its flickering on the screen of the second phone. If there is no flicker, then the sensor is either disabled at the operating system level, or is broken.

    The most popular reasons that lead to the fact that the screen either goes out too quickly or does not go out at all:

    • Poorly adhered protective glass, there is either an air bubble or a large piece of dust at the sensor location, interfering with normal operation
    • If the native or protective glass is broken, and the crack passes over the sensor, this can lead to its inoperability.
    • Dirt, dust and any other foreign matter will also interfere with its operation, clean the screen
    • During an incoming test call, try to slightly squeeze the screen and body in the place where the sensor is supposed to be located, but without covering the sensor itself with your hand. If the result appears, it means that the glass is peeling off, or a gap has formed between the front and back of the Xiaomi case. This problem is solved by repair in a service center
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