Windows 10 black screen after restarting computer
Here we will determine when the problem occurs:
- Black screen after upgrading to Windows 10 and then loading it.
- When you restart a computer with the “Ten” already installed.
- When you wake up from sleep mode.
- Black screen when booting Windows 10.
To get rid of the harassment of such an unpleasant phenomenon as a black screen after upgrading to Windows 10, or when loading it, go from simple to complex. You should not immediately roll back the video card drivers; first, try simply changing the connectors on the video outputs. And if simple steps do not help, only then go into safe mode and do more complex manipulations.
P.S. I hope my humble advice solved your problem and we were in no way hindered by the opinion of my soulmate regarding the complete absence of convolutions in my biological processor. Success.
As usual. a thematic video on this topic:
Hardware driver failure
In addition to the problem with the process, the root may be in additional hardware installed on the computer, try temporarily disabling all unnecessary.
If the problem is solved in this way, you should connect the devices one by one until you determine the right one. After that, remove the hardware driver from the “Device Manager” and install again.
Restart Windows 10
One of the working ways to fix the problem with a black screen after re-enabling Windows 10, which seems to be quite workable for owners of AMD (ATI) Radeon graphics cards, is to completely restart the computer and then disable Fast Startup of Windows 10.
In order to do this blindly, after booting the computer with a black screen, press the Backspace key several times (left arrow to delete a character). this will remove the lock screen saver and remove any characters from the password input field if you accidentally entered them there.
After that, switch the keyboard layout (if required, by default in Windows 10 it is usually Russian, you can switch it almost guaranteed with the Windows Spacebar keys) and enter your account password. Press Enter and wait for the system to boot.
The next step is to restart your computer. To do this, press the WindowsR keys on the keyboard, wait 5-10 seconds, enter (again, you may need to switch the keyboard layout if you have Russian by default):
and press Enter. After a few seconds, press Enter again and wait about a minute, the computer will have to reboot. quite possibly, this time you will see an image on the screen.
The second way to restart Windows 10 with a black screen is after turning on the computer, press the Backspace key several times (or you can use a space or any character), then press the Tab key five times (this will take us to the on / off icon on the lock screen), press Enter, then. the “Up” key and again Enter. After that, the computer will restart.
If none of these options allow you to restart your computer, you can try (potentially dangerous) force shutting down your computer by holding down the power button for a long time. And then turn it back on.
If, as a result of all the proposed, the image appears on the screen, then it is precisely in the operation of the video card drivers after a quick start (which is used by default in Windows 10) and to avoid a repetition of the error.
Disable Windows 10 Fast Startup:
Right-click on the Start button, select Control Panel
On the left, select Power Button Actions.
At the top, click “Change settings that are currently unavailable”.
Scroll down and uncheck “Enable Fast Startup”.
Save your changes. The problem should not repeat itself in the future.
Windows 10 won’t load black screen
Changing the video port configuration
It happens that along with the Windows update, a certain failure occurs, in which the flow of information to the monitor is made, but to a different port. You should check the performance of the display if you switch it to a different port, this may require an adapter (usually included).
In desktop personal computers, it is often possible to connect to an integrated video card located on the motherboard.
The display from the monitor may disappear if another screen is selected, which may simply not exist. To switch between modes, hold Win and press the English P button. You can do this 4 times to iterate over all display options.
Reinstalling hardware software
In the case when the above methods did not lead to success and the computer still does not boot normally, that is, after starting the user continues to contemplate a black screen, a complete reinstallation of the graphics accelerator drivers with their preliminary uninstallation helps.
To this end, it is necessary to carry out the following steps of action:
- Three. four times click the “Back-Space” key (preferably four);
- Make 5 clicks on the “Tab” button;
- Click “Enter”;
- Then, once click on the key on the keyboard, with the arrow pointing up, while holding down “Shift”;
- Click “Enter” again;
- The system will display the recovery menu, it will simply be hidden from the user by a black screen, so you will have to continue to work blindly;
- Then click on the key on the keyboard with an arrow pointing down 3 times;
- Click “Enter”;
- Then double-click on the key on the keyboard with an arrow pointing down;
- Click “Enter”;
- 2 clicks on a key on a keyboard with an arrow pointing to the left;
- After that, owners of PCs with BIOS and MBR need to make 1 click on the down arrow key and press “Enter”;
- PC owners with UEFI will need to click the down arrow key three times and click “Enter”;
- At the end, wait a few seconds and click “Enter” again.
If the image was on the display, then the user could see the menu shown in the figure below in the process of performing actions.
Having successfully finished blindly working on the computer, you need to proceed with further actions in safe mode. Perform OS recovery or uninstall the video card software. Then, after restarting the PC, install the drivers from the official resource of the equipment manufacturer.
In the absence of a positive result from all of the above measures, there is an additional method for solving the problem, but it is also performed, like the previous ones to the touch.
There are several steps to be taken:
- Three. four times click the “Back-Space” key (preferably four);
- Then set the appropriate layout for entering the characters of the access code into the system and type the password (you may have to experiment, but often users are able to type correctly on the first try);
- Click “Enter”;
- Wait for full download;
- While holding down “Win”, click the “X” button;
- Count to ten silently, make eight clicks on the button with the arrow pointing up;
- Click “Enter”, this will start the console, but it will be hidden from the eyes by a black screen;
- Then set the English layout for entering the characters of the access code into the system and type the following: “bcdedit / set safeboot network”;
- Click “Enter”;
- Type “shutdown / r”;
- Click “Enter” again;
- Count to yourself to twenty and press “Enter” again;
- Done! Windows 10 will boot into Safe Mode.
- Uninstall graphics device drivers;
- Install the latest software versions for the hardware and return to normal startup settings so that the computer can turn on and then work in normal mode.
Restore system files
If you can get to the desktop through safe mode (method 2), then run the command line as administrator. Otherwise, the command line can be run in additional parameters (see the picture in method 1). In the command line, enter the commands in turn, waiting for the end of the process after each.
- sfc / scannow
- DISM / ONLINE / CLEANUP-IMAGE / RESTOREHEALTH
Bad driver, virus or software
A black screen in Windows 10 is usually caused by a driver from a video card, a virus in the system that damaged system files or third-party incompatible software.
Go to Advanced Options Troubleshooting Advanced Options Boot Options and click Restart. Then press F6 to “Enable Safe Mode with Loading Network Drivers”.
When booted to the desktop, download an antivirus scanner like Zemana or DrWeb and scan the system for viruses.
Remember, maybe you installed a program and a black screen started to appear. Remove the program. by going to “Options” “Applications” “Applications and features” and on the right there will be a list of programs. For convenience, sort by installation date.
If you have a third-party antivirus installed on Windows 10. then remove it.
Press WinX and select “Device Manager”. Remove the correct graphics card driver using DDU (start from point 4) and install the latest version from the manufacturer’s website.
If, when you turn off the laptop, it does not turn off, but instead shows a black screen, then turn off the Intel Management Engine interface energy mode in the “Device Manager”. This is a set of drivers from Intel for the integrated graphics, sound and other components.
Fix Black Screen in Windows 10
A black screen with and without a cursor may appear before entering the Windows 10 desktop or after entering a password on the lock screen. Also, a black screen appears suddenly after restarting your computer or laptop. Most often, a dark screen occurs after updating Windows 10. There are times when a user turns off a laptop or computer, and he shows a black screen and does not turn off. You have to press the physical button to turn off the system. Regardless of how you got a black screen in Windows 10, with and without a cursor, I recommend doing the following quick ways:
- Users affected by this issue should wait 5 to 15 minutes for the black screen to disappear, after which the computer or laptop will boot normally.
- Try pressing CtrlAltDel on your keyboard. You should have a lock screen, where you need to click on the shutdown and restart from the bottom right.
- Press the WinCtrlShiftB key combination. This will restart the graphics driver.
- Remove all USB devices (flash drives, printer, keyboard, mouse, etc.) from the ports of the PC or laptop and reboot the system.
- If a computer, then check if the wires are tightly connected to the monitor and video card. Also, if you are using adapters, then it is worth trying without them.
- If a PC, try connecting the monitor not to an external video card, but to the VGA motherboard, if available. Also, if the video card has a lot of HDMI, then try a different port if you connect through it.
Black screen after Windows 10 upgrade
If you get a black screen after the next Windows 10 update, then the most effective way is to remove this patch. Before removing the patch, run “Startup Repair”.
Go to Troubleshoot Advanced Options Startup Repair. If it does not help, then click “Uninstall updates”. In the new window, select “Remove the last fix”, if it did not help, then “Remove the last update of components.
How to launch advanced parameters?
Since the black screen makes it impossible to see what is happening, we will not be able to go anywhere and launch anything. Once in advanced options, you will be able to boot into Safe Mode. run command line, do automatic repair at boot. You have two ways: to provoke additional parameters or boot into them through the installation USB flash drive with Windows 10.
- Turn off your computer or laptop and turn it back on. When about 20 seconds have passed, turn it off, and repeat this procedure 4-5 times to trigger the download of additional parameters. This is the priority method than below.
- If nothing works for you with the above method, then create an installation USB flash drive with Windows 10 on your working PC. After reaching the installation point, click on “System Restore” below and you will be transferred to additional parameters.
In advanced options, go to Troubleshooting Advanced Options System Restore and roll your system back a couple of days when the black screen did not appear in Windows 10. Select the date you want and start the rollback procedure. You must understand, for example, all files created in Word today will be lost if you roll back the system yesterday.
Extended download after three unsuccessful attempts
To run advanced startup options, follow these steps.
- Turn on your computer.
- As soon as the Windows logo appears on the screen, press the power button to abort the boot.
- Repeat steps 1 and 2 two more times.
After the third interruption, Windows 10 will open in Advanced Startup environment and then you can continue by following the steps below to boot into Safe Mode.
Reinstalling or rolling back the graphics driver
Usually a computer black screen appears due to an error or compatibility issue with a graphics driver that you may have installed manually or through Windows Update.
In other cases, updating the video driver may not be a problem, but the one installed on your device may be corrupted and you may see a black screen as a result.
To reinstall your graphics driver while in Safe Mode, you can uninstall it and then allow Windows 10 to automatically reinstall it by following these steps:
- Open “Device Manager”.
- Expand the Video adapters branch.
- Right click on your video adapter and select the option Delete device.
Advice. Alternatively, you can also select the Remove driver for this device option to remove the driver from your device. This is sometimes recommended, but if Windows 10 cannot find the driver online, you will need to manually download the driver from the manufacturer’s support website.
After restarting the device, Windows 10 should automatically reinstall the graphics driver and hopefully the black screen goes away.
If you see a black screen after upgrading to a newer version of Windows, you may need to download a compatible latest driver from your device or your manufacturer’s support website in order to resolve the issue.
Removing security software
While security software is designed to keep your device and data safe, it can also cause problems such as black screen.
If you are using a third-party antivirus or other software to protect your computer, you can uninstall it to determine if the application is causing the problem.
If you no longer see the black screen in Windows 10, you can reinstall it again, but if the problem reappears, uninstall it again and check your software vendor’s support website for an updated version or additional assistance.
Disable Fast Startup
Sometimes a black screen appears because Fast Launch is enabled on your computer.
Fast Startup is simply a feature that makes Windows 10 boot faster, but if it causes problems, you can disable it by following these steps:
- Open “Control Panel”.
- Press system and safety.
- Press Customizing the Power Button Functions in the section “Power supply”.
- Click on the link Change settings that are currently unavailable.
Uncheck Enable Fast Startup (Recommended).
Note. This feature is not available with every installation, as it depends on your hardware configuration.
If the problem was with fast startup, after restarting the device you will no longer see a black screen.
In many cases, you will see a black screen on your device because Windows 10 has lost communication with the display. When this happens you can use the Win Ctrl Shift B keyboard shortcut which restarts the video driver and renews the connection to the monitor.
On tablets (such as Surface Pro or Surface Go), you can restart the screen by pressing the volume up and down buttons simultaneously three times.
Alternatively, you can use the Win P keyboard shortcut to bring up the Project menu, then press the P key followed by the Enter key. to switch between different display modes and check if the black screen disappears. Repeat steps four times to cycle through all settings.
Advanced startup using bootable media
Alternatively, you can use a USB installation media to enter the advanced startup options environment by following these steps:
Advice: If your device won’t boot from USB flash drive, you need to change your system BIOS settings to make sure it can boot from USB. You can usually access the BIOS by turning on your device and pressing one of the function keys, the Delete key or the ESC key, but be sure to check your manufacturer’s support site for more details.
Once you have completed the steps, continue with safe mode instructions.
Perform a clean boot
When your device starts up normally, Windows 10 loads a lot of services, drivers and apps that continue to run in the background, if one or more of them are causing problems, you might encounter a black screen.
Using Clean Boot lets you configure Windows 10 to start with only a minimal set of services, drivers, and apps, which can help you figure out if something running in the background is causing your screen to go black.
Clean Boot is similar to Safe Mode, but allows you to reactivate one service or software at a time, which can help you more accurately pinpoint the problem.
To perform a clean boot use these steps:
- In the system search box, type msconfig, click the result system configuration, to open the interface.
- Go to the tab Services.
- Select the Do not display Microsoft services check box.
- Click the Disable All button.
While this process will not fix the problem, it will give you an idea of where to start looking for a solution to the problem.
Option number 3
This option seemed to me the most delusional, but you will not believe it, it worked on some laptops at our work. Everything is very simple. It is enough just to close and open the laptop lid and the black screen disappears and you can proceed to eliminate the causes of its appearance.
Finally, I really want to describe one great way to solve the problem. how to remove the black screen after removing the virus from your computer.
Resetting your computer to its original state
Microsoft has created an operating system that offers users a huge number of system restore functions: restore points, resetting the PC to its original state, creating a volumetric image on an external hard drive and writing a USB recovery disk. In this situation, I would like to describe in detail how to properly use all the features of the function.
Go to the Start menu, open Settings. We need the Update & Security section:
On the left, click on the “Recovery” tab, then. “To begin”.
Option number 1
It is one of the most elementary ways to fix the problem. black screen when loading Windows 10. The most optimal way to fix all errors for owners of AMD Radeon graphics cards. In addition, with the provided method, you will need to disable Windows Fast Startup. And so that you can do this in cases where only a black screen is visible, I decided to collect two of the most popular options. Option number 1 I have broken down into several detailed points:
- Remove the splash screen from the lock screen, try to erase any accidentally written characters that might appear in the password field (hold down the Backspace key).
- Use the keyboard shortcut Win Spacebar. this will help you change the keyboard layout.
- Enter the password for the device account, press Enter. wait until the PC is fully loaded.
- Use the Win R keyboard shortcut. Wait 10 to 15 seconds. Enter the command “shutdown / r” then Enter.
- Wait for the computer to restart (the process should take no more than 60 seconds).
Operations with drivers for a video card
The method includes the implementation of reinstallation and updating of all necessary drivers. To uninstall drivers, you need to enter Windows 10 through Safe Mode or Low Screen Expansion Mode. This can be done in two main and easiest ways:
- On the black login screen, press the Backspace key several times. after that. 4-5 times per TAB key;
- Press Enter. then “Up” once and holding Shift again on Enter;
- Wait for the system to load the diagnostic menu (rollback or system restore);
- Three times on the Down arrow, then Enter. “Down” twice and the last action. two times to the left;
- For computers with BIOS or MBR. go down once and press Enter;
- Repeat pressing the Enter key.
Your computer or laptop will restart. If all operations are done correctly, a list will appear on the screen, which will offer 9 menu items with different parameters. To select the “Enable Low Expansion Video Mode” option, simply press the F3 button. To complete the main goal of all the above steps, you need to run System Restore in Control Panel or remove all installed video adapter drivers. At the very end, reboot the operating system.
Having written this point, I decided to take care of those people who do not know how to start recovery through the control panel:
Integrated adapter actions
You can use the method only in cases where you have an output for connecting the monitor to the motherboard. Try to connect the PC screen to this output, restart the computer and roll back all drivers for the discrete video card. This can only be done through the device manager.
Causes of the error
To begin with, this gap most often arises from the poor performance of the installed drivers for such video cards as Radeon and Nvidia. In this case, situations arise when a new OS is loaded, but on the Windows 10 screen there is a black screen with a cursor, or nothing is displayed. Complaints about the appearance of a black screen after the computer goes into sleep mode or hibernation are also quite common.
The second common problem of breakdowns is a possible incorrect connection of a second monitor. There are two more interesting reasons for breakdowns. the appearance of a dark screen after removing a virus or after changing the structure of partitions on the HDD (your computer’s hard drive). All these and other errors will be detailed and described below. And we’ll start by analyzing all possible ways to solve the problem.
Black screen when loading Windows 10. reasons and solutions
Today I decided to describe a fairly common problem that many people have encountered, a black screen when booting Windows 10 or after installation. An error could be generated both during the process and after it. Therefore, in order to eliminate the risk of this error, which often led to serious consequences, I decided to write a voluminous article on this matter.