With an incoming call, a black screen what to do

Table of Contents

Screen problems during a call on Android

The main function of the proximity sensor is to automatically turn on and off the backlight during a conversation. This significantly saves battery power and eliminates accidentally pressing your device’s touch screen with your cheek or ear.

When the Android gadget does not go out during a call, then the error should be looked for in the operation of the sensor. There are the following reasons:

  • Mechanical impact, damage to the loop or other components.
  • Moisture ingress.
  • Problems with firmware.
  • Out of RAM.
  • Poor visibility (covered / covered with a cover or protective film).

Wipe the screen before proceeding with software-based troubleshooting. Here, special attention should be paid to the upper part where the proximity sensor is located. If the display has glued glass or film, over time they can lose their transparency, which will interfere with the sensor.

You also need to check the call settings. There is a possibility that their parameters are set incorrectly, and the sensor is simply turned off. This option is not available in all smartphones, but you still need to check.

  • Open the settings, go to the “Options” or “My devices” menu.
  • In the “Calls” section, you need to make sure that there is a check mark next to the “Proximity sensor” line.

The user must ensure that sufficient RAM is installed in the system for the sensor to function normally. To do this, open the list of applications in the settings and in the “Running” section check how much RAM the gadget spends. If a shortage is detected, we shut down unnecessary applications.

Screen goes blank on Android during a call

There are problems with the proximity sensor in the device on Android, when the screen turns off immediately when you call and turns black. It happens that the screen goes blank and does not turn on when there is an outgoing call or when answering a call.

The proximity sensor has several functions, the most important is the automatic backlight and dimming of the display during a voice call. This is done by detecting that the smartphone is next to the user’s face.

When the gadget approaches the ear, the sensor detects this and turns off the screen to prevent accidental disconnection of the conversation and to save battery power. When the user removes the device from his ear, the screen lights up, after which you can turn off the call or use other functions (switch the conversation to the speaker, turn on the numeric keypad, etc.).

If the tempered glass is torn off, the normal functioning of the sensor can be restored. To some, this method may seem ridiculous, but just look at how many complaints there are on the Internet about problems with this sensor that arise after gluing such glass.

In some cases, the problem may be resolved by updating the software. For example, some applications contribute to sensor deregulation. In this situation, you can use a free application that will calibrate the sensor in several stages. This function can be performed by the Proximity Sensor Reset utility https://play.google.com/store/apps/details?ID=com.mobiledirection.proximitysensorresethl=ru.

It is not difficult to work with this application. The settings wizard will guide you through the entire process, and at the end you need to confirm the new calibration, after which the gadget will reboot. Then you should check if the calibration was effective and if the phone screen now turns off during a call.

If the warranty period of your gadget has already passed, other solutions have not worked, and the sensor itself is physically damaged, then you can turn off the screen off during a conversation. The screen will not turn on all the time during a phone call, but you can use the on-screen buttons to remove the keyboard or activate the speakerphone.

The disadvantage of this solution will be the constant conversation with the illuminated screen, which is why you can accidentally press the buttons. To disable the proximity sensor, you need to download a special Xposed Framework module. This process is performed only with root rights, which grants administrative privileges.

Some owners of Android devices are helped by methods of cleaning the speaker mesh, if there is a motion sensor there. To do this, take a small brush and gently clean everything.

There are many questions on the Internet on the Sony Z3 Compact phone, it is on it that the screen goes blank very often when making calls. Many users manage to solve this problem by pressing on the upper right corner (where the sensor is located).

There are times when on the Xperia Z3, when you press hard on the top of the screen, an internal click is heard. After that the problem disappears.

Fix Proximity sensor black screen during call without root or any app Mi and other mobile

Some gadgets have a smart processing option in the call settings. If you find it, then you can try to disable the option. In Sony phones, the screen often peels off the body, which is why a similar problem is formed. It can be solved by carefully gluing.

In the settings, you can disable the incall ui application. If the process did not help, in the settings you can try to enable notifications for this software.

Android won’t turn off screen on call or won’t turn on after talking

If on Android, after a conversation, the screen does not turn on, or it does not go out when making a call, when the gadget is brought to your ear, then you need to look for reasons in the proximity sensor. When the sensor breaks down, the phone cannot correctly determine the position in space, which is why the screen does not light up, but the device works.

This article is suitable for phones and tablets of all manufacturers of Android devices: Samsung, LG, Sony, Huawei, Xiaomi, HTC, ZTE, Fly, Alcatel and others. We are not responsible for your actions.

Android screen problems after sleep mode

Another problem may arise with the screen. it does not start after hibernation. There may be a black or white screen, but the smartphone itself continues to function. If you have a similar problem, you need to know that the reasons can be hardware or software:

  • Ingress of moisture into the housing.
  • Mechanical impact.
  • Incorrect operation of the power button.
  • Problems with firmware.
  • Out of RAM.

If the smartphone does not turn on, but vibrates when an incoming call or other actions are performed, then there is a possibility that the problem can be solved without visiting the service center. It is necessary to clear the RAM from unnecessary processes by shutting down unnecessary applications. If this does not work, make a backup of important information and reset the system settings to the factory state.

If the hard reset did not help, then only the flashing of the product will remain. It is important not to forget to create backups before all serious operations when working with the Android system.

If the software methods do not solve the issue, then it is worth diagnosing the gadget at the service center. If problems are found with the power button or after moisture and mechanical stress, it may be necessary to replace the elements.

Through the gallery

Note: Due to the properties of the operating system, these methods do not set the photo to full screen when calling Android 4.0, moreover, it will be of poor quality. But, starting from version 4.1 and higher, the quality has been corrected, but whether it will be for the entire display or not depends on the developer and the technical characteristics of the system.

In this situation, you can use one of the special programs for Android, which allow you to put photos on the full screen when you call.

How to put the caller’s photo on the full screen Аndroid

I propose to figure out a simple way to install a caller’s photo in full screen on Android, so that when a call comes in, the photo is displayed on the entire display.

Setting an image on a contact

I’ll start from the beginning: I’ll tell you how you can generally put an image on a contact.

Full screen photo on Android

Application setup

I will briefly tell you what the application will offer on the first launch:

  • The window where you will need to provide permission to intercept incoming calls, the answer window, incoming SMS, etc. That is, already at this stage it is clear that we have a completely independent program with its own functionality.
  • Set blocking of incoming calls: you can set a blacklist or make it so that all unknown numbers are blocked. perhaps this option may be useful to someone.
  • And the last item. “Bypass methods”. you can not touch them at all if everything works correctly, and if something is wrong, you should try to check the box that you need, perhaps after that everything will be OK.

If you don’t like to complicate things, you can just skip all the points and, if something goes wrong, in the process, customize the application for yourself through its interface.

Using utilities

There are quite a few such applications, but I liked Ultimate Caller ID Screen HD. because setting a photo number on the full screen for Android is far from its only function. This product can be customized even for a perfectionist, because the program has very fine settings.

Set a photo to a contact through the standard gallery

Open the “Gallery” application on your phone and select the desired image.

  • Click on the additional options button, in this case these are three dots in the upper right corner.
  • We are interested in the option “Set. image as “, click on it. We are offered to choose what this picture will be.
  • Press the button “Contact photo” and select the area in the picture that should be displayed when calling and confirm “OK”.

Now during the call, the selected picture will be displayed.

How to put a contact photo in full screen on Android

A full-screen contact photo is not only beautiful, but also informative. But, unfortunately, many Android smartphones have a contact photo occupying a very small window during a call, which is very inconvenient. I will tell you how you can take a photo of the caller in full screen of your phone.

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Through the “Contacts” application

Open the phone book and select the desired contact.

  • Click on the edit contact icon.
  • In the editing window, click on the image of the man (indicated by an arrow in the photo below)

The system will offer to select a photo from the gallery or take a new photo with a smartphone camera.

Putting a photo on a contact

Before making a picture on the whole screen, let’s figure out how to set a photo to a contact.

It’s not difficult at all. Here are a couple of ways how you can do this:

How to take a photo in full screen

And so, we have established a photo for the contact, now let’s figure out how to make it full screen during a call.

On some devices, the default photo is full screen when you call. But what if your smartphone doesn’t support this feature? In this case, special utilities will help us, we will consider one of them below.

Ultimate Caller ID Screen HD

The application is one of the best of its kind, has a friendly interface and a large number of settings. Let’s take a closer look at the settings.

  • Full screen photo of the caller in HD quality
  • Incoming SMS in full screen
  • Full screen missed call notification
  • Black list of calls
  • Call control with gestures
  • And other settings

The free version of the program supports:

  • Full screen photo when calling
  • Call blocking
  • Gesture control

The application has a lot of settings. You can change almost everything. the call window, a large number of gesture parameters, notifications, and more. Even the most sophisticated user will like it.

When you start the application for the first time, a setup wizard will open, which will guide you through the steps to set the optimal values.

  • We set permission to intercept calls and SMS
  • Setting up notifications
  • We choose how the window will look when there is an incoming call. There are 5 options to choose from in the program
  • Customizing the theme
  • Setting up gestures
  • We configure the sensors in the same way.
  • Activate, if necessary, call blocking and blacklist
  • The last item can be left as it is, just click next and you will see a window with a congratulation that the setup was completed successfully.

Now, through the built-in contact manager, you need to assign pictures to subscribers. After that, the caller’s photo will be displayed in full screen.

Broken power supply

Another reason why a Samsung TV has a black screen instead of an image, but there is sound is a breakdown of the power supply.

To carry out self-diagnosis, you need to do the following:

  • The capacitors must be discharged first. To do this, turn off the TV completely and unplug it.
  • Remove the back cover and check the functionality of the fuses, cables and cables.
  • Now carry out a visual inspection of the power supply: if it has charred or melted resistors and capacitors, then these components need to be urgently replaced.
  • Measure the voltage of the output circuit of the power supply. all measurements must match those indicated in the technical documentation of the Samsung TV.

It is better to entrust the replacement of parts to professionals. employees of service centers or repairmen of household appliances. Improper replacement of resistors or capacitors can lead to new breakdowns or short circuits, which will require you to buy a new TV.


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The matrix cable is damaged

The image on the Samsung TV may disappear due to damage to the matrix cable. a set of contacts and wires that connect the board that forms the image and the display.

Incoming call is coming but it’s not displayed on the screen.

To check the functionality of the loop, you need to perform a visual inspection of the wires. The damaged areas can be re-soldered to help restore the screen to work. At the same time, there is a high probability of repeated failure of the matrix loop.

Therefore, the best solution to the problem is to replace this component with a new one. When choosing a matrix cable, you need to pay attention to the TV model. the part must be original and compatible with the TV brand.

Black screen on Samsung TV. causes and remedies

When I turn on my Samsung TV, no image appears on the display. Instead of a television picture, a black screen. In this case, the sound is broadcast without any defects. In 90% of cases, the cause of a black screen on a Samsung TV is a hardware problem. It is difficult to identify the problem on your own, but for people who do not understand technology and boards it is impossible. Therefore, the best solution would be to contact the nearest service center.

In any case, you need to know the main reasons that can become a problem in transferring images to a Samsung TV screen.

If your Samsung TV does not turn on at all, we recommend that you first read our instructions.

Samsung TV cable check

The first step is to check the cable that is responsible for transmitting the video signal (HDMI, antenna, television), and the cable of the Internet provider that provides digital television services.

  • Search for damaged contacts. To do this, you need to remove the sheath. an insulating material made of PVC or HDPE, under which the wires are located. Next, you should diagnose the contacts and the plug (the connector that is inserted into the TV).
  • Using additional software. You can install Monitor Asset Manager (MonInfo) on your computer. The utility detects problems associated with the transmission of video signals to the screen of TVs and monitors. If the program detects a cable malfunction, you need to perform a manual cable check. most likely there are damaged contacts.

Burnt capacitors

Capacitors can burn out in the TV. they are used to store the charge and energy of the electric field. This problem is especially common with LCD models. One of the reasons for the breakdown of these components is sudden voltage drops.

To determine if the capacitors are faulty, you need to remove the back cover of the TV. All the main components that are responsible for TV operation are on the board. If the capacitors are swollen. slightly increased in size. this means that an urgent replacement of parts is required. Sometimes swollen capacitors explode, which can cause damage to other components on the board.

Matrix problems

Most often, the main reason for all display problems on Samsung TVs is matrix breakage. The matrix may fail due to a short circuit or mechanical damage: the TV falls on a hard surface or moisture gets inside the device.

A faulty matrix cannot be repaired. The only solution to the problem is to replace this component with a new one. You can do this yourself (this requires professional skills in the repair of household appliances) or in a technical service.

Inverter problems

Inverter may burn in Samsung TV. It is responsible for supplying voltage to the backlight lamps, adjusts the image level and brightness, protects microcircuits and boards from overloads, and short circuits.

If the inverter is defective, the display will stop showing light. This means that instead of the video image, the TV will display a regular black screen.

To determine the breakdown of the inverter, you need to conduct a visual inspection of the main components of the TV, which are located on the board under the back cover. To check this component, you need a multimeter. a special device for measuring various electrical quantities.

The inverter can burn out in transformers, lamps or controllers that are located on the lamps. The burnt part must be replaced with a new one. In some cases, the inverter can be repaired. for this you need a soldering iron.

The screen does not light up when calling on iOS 11: what to do?

When iPhone receives an incoming call, its screen will usually light up, prompting you to answer or reject the call. For some users, after installing the new operating system iOS 11, the screen does not light up when making a call; only sound or vibration is heard, and the display itself is just black. In fact, this problem can appear on different iPhone models no matter what version of iOS is installed. But the ways to solve it will be the same.

Black screen on incoming call on iPhone

If you see a black screen when you receive an incoming call on iPhone, most likely, the system has given some kind of glitch, or you have problems with the display. In order to exclude problems with the screen, check its performance in normal mode. If the display works when launching applications, and during a call the screen does not light up, then the problem is not in the screen itself, but in a system error.

The first recommendation is to reboot your iPhone. often than not, restarting your iPhone helps resolve system errors. But not always Therefore, if the black screen on the iPhone is still on during an incoming call, you may be using a protective film or glass on the screen, which can provoke the proximity sensor to work incorrectly.

Some users have noticed that the problem goes away on its own after changing the SIM card, but I would leave this method for last if others do not work. Most often, the tool Tenorshare ReiBoot helps, which solves many problems and errors on iOS 11 using recovery mode.

What to do if the screen does not light up when making a call on iOS 11

Tenorshare ReiBoot is the easiest and fastest way to fix a system error when the screen on iOS 11 does not light up on an incoming call.

Download Tenorshare ReiBoot software from the official website and install it on your computer (Mac and Windows support included). Once the installation is complete, launch it and connect your iPhone with a USB cable to your PC.

On the home screen, you will see only three buttons. Click on the “Enter Recovery Mode” button, after which you will see the iTunes logo and USB cable on the screen of your phone.

Then click on the “Exit recovery mode” button when it becomes active. After that the device will be rebooted and ready to work.

If the problem after entering and exiting recovery mode is not resolved, use the “Solve iOS Freezes” button. Find your problem in the list and follow the instructions.

If all the methods described above did not help to solve the problem, and the iPhone still keeps a black screen when calling on iOS 11, then you need to wait for a software update from Apple, or contact Apple Support.

Maybe Tenorshare ReiBoot can help you restore your iOS system too if you want to rollback or update. First of all, you need to update Tenorshare ReiBoot to Pro in order to fix the crash or bugs in the system. And the device runs smoothly.

Tenorshare ReiBoot is available as a free download. With its help, you can fix the problem of the black screen of death, blue screen, if the phone does not respond to touches, if the device freezes when connected to iTunes and iTunes does not see it, etc.

Incorrectly set iPhone settings

Problems with the disappearance of the melody may be hidden in the wrong sound settings.

How then in iPhone (for example, X Space Gray) turn on the sound of an incoming call:

Step Open “Settings” on a smartphone
Step Click on the item “Sounds”
Step Move the slider left / right to change the ringer volume
Step Opposite the “Change with buttons” item, move the slider to the right
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The last step will allow you to adjust the volume level using the button located on the left side of the smart.

Operating system freeze

The OS may be outdated and an updated version needs to be installed. Or you just need to reboot Smart in forced mode.

In any case, the freezing of the operating system leads to a malfunction of the device, hence the problems with sound during incoming calls and SMS.

Software errors

Problematic utilities, freezing of the OS, and so on can lead to the fact that the sound on the smart starts to disappear. It is worth dwelling on each such problem in more detail.

What to do if the ringtone on iPhone disappears

You can try to cope on your own. First, you need to inspect Smart for obvious reasons for the breakdown. If everything looks ok, but there is still no sound, restart the device. How will this help the device (for example, XS Gold):

  • the cache will be cleared;
  • temporary files are deleted;
  • OS will work again.

Reboot will help solve the problem in the list (when the OS hangs).

The next option is to send the application to the cart. For example, a tweak installed from Cydia. If the sound disappeared after installing the software, it would be logical to get rid of it. Then you will need to reboot the device and then check how the sound behaves.

Another way to “reanimate” the sound is to return to the factory settings of the smart (for example, in the 64 gig XR). To do this, go to the settings, go to the “Basic” item, click on “Reset” and click on “Reset all settings”.

Nuance: This and the next methods will lead to the elimination of all data on the phone, so it is worth creating a backup copy of the necessary information before starting.

You can also refer to the emergency mode of the gadget. Device Firmware Update. How to get into DFU is one of the methods:

Step Connect your smartphone to PC and go to iTunes
Step Turn off the phone, wait until the screen turns off
Step Hold down the “Power” button, after 3 seconds additionally press “Home”. However, Honor says that iPhone, starting with model X, for example, Silver, does not have a Home button; instead, you need to use the volume down key.
Step After 10 seconds, release “Power”, but hold the “Home” button
Step Hold Home button until PC recognizes iPhone in DFU mode
Step A message will appear in iTunes that the program has detected the iPhone in recovery mode, here you need to click on “Ok”.

To leave the mode, you need to disconnect Smart from the PC, press and hold the “Power” and “Home” buttons on the phone and release them after 10 seconds. The device will reboot and return to normal mode.

The methods described can help with software problems, but what about hardware problems? Here you can only clean the 3.5 mm jack and the outer part of the speaker from dirt. This can be done with a thin cotton swab, gently removing the blockage from the holes.


How does this threaten the device? Among other things, oxidation of the headphone jack microcircuits. Because of this, Smart mistakenly “thinks” that a headset is connected to it and does not play sound when you call.

Failed jailbreak

This is hacking of the smart file system. Why do users need to do this? In iOS, the cost of various software and toys is quite high, so users go to various tricks like jailbreak.

  • the warranty for the device flies;
  • applications from third-party resources can harm smart.

Unsuccessful hacking of the system leads to the appearance of errors in the OS code. Hence the consequences: there is no sound when calling on iPhone 6 or any other.

Clogged speaker, headphone input

If the phone “dangles” in a bag or s, where dust particles, crumbs, etc. accumulate, then the speaker mesh and the headphone jack become clogged with fine debris after a while, which can lead to the disappearance of sound.

No sound (disappeared) with an incoming call on iPhone: 8 reasons and what to do

Smart phones from the “apple” brand are reliable devices, however, they are not insured against small lags in work. One of them may be the following. the ringing sound has disappeared in the iPhone, that is, the call from the subscriber is in progress, while the set melody is not played. The same problem applies to SMS messages. What is the reason, what to do and where to carry the device? Below are the answers to these questions.

Checking permissions for the calls app

Sometimes also problems with a black screen, inability to accept or reject calls and other situations arise due to the lack of appropriate permissions for the application. For example, for the “Camera” application, the permission to use this module must be saved, otherwise it will become simply useless. Likewise with calls.

You can change program permissions in phone configurations. It should be understood that blocking permissions or enabling them in vain can cause system crashes or identity theft. To view and set permissions:

  • Go to “Settings”.
  • Find the item “Applications and notifications” there.
  • Select the required system application from the appropriate list.
  • Click on “Permissions”.
  • Activate those features that are needed by the “Telephone”. This is access to contacts, communication module, and so on.

By consistently granting all permissions, you can get rid of the error

Reset app preferences

A radical measure that must be taken in the most extreme cases. The thing is that collection involves the complete removal of the cache, user data (pictures, music, photos, progress in games) and programs. All settings after using this option are returned to the factory settings, like the phone itself. That’s just programmatically, not physically.

If you have a strong desire to reset the application settings, then you need to:

  • Unlock your phone.
  • Go to the Settings app.
  • Select the “Reset and Restore” section from the options menu.
  • If it is not there, then go to “Security” and scroll down to the “Reset” parameter.
  • Delete all applications and configurations.
  • Reboot into an updated and clean phone.

Important! If this way of solving the problem did not help, then it almost certainly consists in a hardware failure of one or another module. For example, a light and motion sensor, which is triggered when an incoming call.

How to set up notifications about incoming calls on Android

Sometimes, the owner of the gadget may simply not receive notifications of incoming calls. Most often this is also due to the permissions for them, which are set in the settings. To configure:

  • Go to smartphone settings.
  • Find the section “Apps and notifications”.
  • Select a list of system programs and find among them “Phone”.
  • They do not configure permission to use OS functions and modules, but to display notifications.
  • Includes general permission and a number of additional ones. They contain the ability to show notifications in the corresponding panel, configure the indicator light for a missed call, and so on.

Important! If this does not help, then you can immediately clear the data and cache of the “Phone” program. The process and its essence have been explained in detail in the subparagraph above.

Restart your phone

People neglect this useful action and always try to solve mistakes in a different way. Many problems with modern gadgets can be solved with a simple reboot. This is due to the fact that during operation the phone accumulates a lot of garbage files and temporary data in its RAM. Not infrequently, they begin to conflict with each other and with applications and prevent the latter from working correctly.

If a person has not turned off and rebooted his device for a long time, then there is a high probability that his Android does not display a call ring on the screen due to the fact that his RAM is full of various garbage and needs to be cleaned.

Important! It is recommended to restart the operating system and check if the error appears. If yes, then go to the next points.

Clearing cache and data

Not infrequently, an error of such a plan also occurs due to the overflow of the cache and data of the “Phone” application. The files that are stored there are cache and temporary data for faster and more optimized program operation. They can also conflict with other parameters or with themselves. This all ends up and causes the known black display error when called.

  • Go to the “Settings” of your gadget.
  • Select the item “Applications” and the sub-item “All” or “System”.
  • Find the “Phone” application and click on it.
  • Click on the “Delete data” and “Delete cache” buttons. They are often combined into one.
  • Wait for cleaning.
  • Check the functionality of the program.
incoming, call, black, screen

Clearing the cache helps if it doesn’t show an incoming Android call

Why doesn’t the screen turn on when I make a call on Android

On any smartphone that is in lock mode, the screen turns on automatically when you call. It contains information about what is an incoming call and indicates who exactly and through what technology is calling. A contact photo can also be indicated, if it is indicated in the parameters. All this is accompanied by the sound of a call melody at a volume set by the user. She is the very first to make it clear that someone is calling, even if the screen does not turn on at the same time, and this happens quite often.

When calling, not only the name is shown, but also the number or photo

It happens that the Android screen does not light up with an incoming call. There may be a lot of reasons for this: incorrect settings of the corresponding section of the parameters, physical breakdown of proximity and lighting sensors, lack of necessary permissions for system applications, and so on.

Important! Sometimes these and other errors occur due to a large amount of cache and junk files that have accumulated on the phone over a long period of time. The recommendation is simple: clean them up.

Android does not show incoming call due to accumulated garbage

What to do if an incoming call is not displayed on Android

There can be many situations. In one case, the incoming call on Android is simply not displayed, although there is sound and you can pick up the phone, but using the analog keys. In another case, you simply cannot get through and incoming calls on Android are not displayed. It also happens the other way around: the screen does not go out during an Android conversation.

Performing a reboot solves many problems

Check Do Not Disturb (DND) or Airplane Mode

The reason for such errors may be in the banal use of the “Airplane” and “Do not disturb” modes. They are able to reject all incoming calls and SMS messages, as well as disable the SIM card to search for it on the network.

They are often turned on in rooms where you cannot talk on the phone, or to conserve battery power. If you forget to turn off this mode, then you can not only face the fact that no one can call the number, but also with the fact that access to the global network will be impossible.

To turn off and switch the phone’s operating modes, you need to pull the notification panel (where the clock and the battery indicator are located) down, and the quick access menu will be pulled out. If “Airplane” is enabled, it will be highlighted, and if disabled, it will be gray.

You should always check the mode that is currently set in the phone.

Troubleshoot iPhone screen after crash

I dropped my iPhone, the screen does not work. a serious and, unfortunately, quite common problem. Depending on what surface the phone fell on, from what height, what part it hit, the consequences are very different: from a simple withdrawal of the screen cable to damage to the touchscreen.

Phone rescue measures

If you use folk methods to save a drowned iPhone, and put the phone in rice, then only half of the problem is solved: the moisture will be eliminated, but traces of minerals and salts may remain. The rice option may help, but chances are good that glitches will start after a while. Taps on the screen, which were always triggered instantly, will begin to be detected incorrectly, the system will slow down, the camera will stop working, etc. All this is the action of oxidation. It continues because the components were not properly cleaned.

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Do not forget to read the comments, there is also a lot of useful information. If there is no answer to your question, but there is an answer to later comments, then the answer to your question is contained in the article, respect someone else’s time.

Disconnecting iPhone during a call: finding and fixing the cause

Actions after falling into water

If you have an iPhone 7 or 7 Plus, then there will be no negative consequences from the fall of the phone. We are talking about situations where the iPhone just fell into the water. Did not sink to a depth of more than 10 meters and stayed under pressure for half an hour, but briefly bathed in a puddle or shell.

If you drop your iPhone 6 or earlier, you need to take urgent resuscitation measures to save the display and other components. So what to do after an unplanned swim:

  • Remove the device from the water. Never try to turn it on if it turns off.
  • Wipe off any remaining liquid with a tissue, remove any water from the headphone jack and charger connector.
  • Do not try to dry your smartphone with a hairdryer.
  • Go to the service center for specialists to disassemble and properly dry the device.

The main enemy of electronics is not water, but the ions of salts and minerals that it contains. They are chemically active elements that, in contact with oxygen, can damage the structure of the metal. in everyday life this is called oxidation.

IPhone turns on and off immediately: how to restore a smartphone

Why the screen doesn’t work

After the iPhone has been dropped, various errors may appear in the display:

  • The screen is completely black, but the phone continues to work. Even the sensor functions. with an incoming call, you can slide the slider and answer.
  • Half of the screen space does not show an image.
  • The display does not light up and does not respond to touch.

Fixing mechanical problems on an iPhone without special tools and knowledge is a troublesome and dangerous task. Therefore, if someone dropped the iPhone and the screen does not work now, the right solution would be to contact a service center. However, some activities to restore performance can be done independently. This is a situation where the screen is black, but the sensor is working.

  • Disassemble the phone case.
  • Disconnect the battery.
  • Make sure the shield cable is connected and in good condition.

If you have not disassembled the iPhone before, find the instructions for your model, or immediately go to the service center in order to protect the device from inaccurate actions. The repairers will quickly disassemble the phone and put the cable back in place, and at the same time diagnose other components. suddenly, not only the screen has suffered?

The worst thing that can happen to the display is damage to the touchscreen. In this case, you will have to completely change the display. This is an expensive renovation, but there are no other options. Only a case and careful operation can protect the iPhone from mechanical impact.

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How to remove black screen when calling on iPhone?

If you regularly see a black screen when you receive calls on your iPhone, or if this error bothers you from time to time, start with the easiest solution. from the Tenorshare ReiBoot program. The utility can be downloaded for free. it will also be useful for solving other problems with iOS devices: blue screen on iPhone, device freezing, cyclic reboots, etc. The program works very simply. there are only a few steps to take.

Black screen during a call on iPhone

The reason for the black screen error during an incoming call on iPhone is still unknown. This can be affected by a jailbreak, and one of the installed tweaks, or any system failure. Until now, we have not found a single answer to this question, but we know an excellent solution.

In an attempt to restore the correct operation of their smartphone, users contact the technical support service, which in turn recommend visiting the service center. All this takes a lot of time and effort, but in any case, it is impossible to leave the issue unresolved, since the appearance of a black screen during a call confuses users. The situation is really hopeless. you can neither accept and answer an incoming call, nor reject it with a message, and in general you will not even be able to understand who is calling you, since the screen is completely black.

Black screen on incoming call on iPhone, how to remove

Have you ever seen a black screen on iPhone with an incoming call? The problem is quite common, and users began to report it several years ago. Even though Apple updates the software regularly. the bug does not disappear. Many people are still perplexed when they see a black screen during an incoming call on the iPhone instead of the usual answer buttons. We will show you how to quickly and easily solve this problem using the Tenorshare ReiBoot program.

The screen does not work with an incoming call on the iPhone: what to do?

Download Tenorshare ReiBoot software from the official website to your computer or Mac. Install it and run.

You will be prompted to connect your iOS device. Using a USB cable, connect your iPhone to your computer.

Next, you will need to click on the active button “Enter recovery mode”. The program will automatically restart your iPhone, saving all data on it.

Once the reboot process is complete, the Exit Recovery Mode button will become active. Click on it and wait for the process to complete.

As you can see, in order to remove the black screen of the iPhone with an incoming call, it is not at all necessary to contact the specialists. You can adjust the phone’s operation on your own without someone else’s help. Using Tenorshare ReiBoot brings back the stable operation of the system. the problem of a black screen with an incoming call will no longer bother you. Please note that the program can be used on both Windows and Mac.

over, the program is able to get out of any freeze, for example, freezes on the apple logo, freezes in recovery mode, freezes when updating the firmware, freezes when you call, reboots cyclically, black screen on iPhone but it works, etc. The utility will allow you to solve most of the errors in the system without losing data.

Black screen on incoming call on iPhone. why it won’t light up?

Hello everyone! The problem, voiced in the title of the article, appears in Apple phones with an “enviable” frequency. The last time, in my memory, it was in 2014. And now we are again stepping on the same rake. What is the crux of the problem? Yes, everything is very simple During an incoming call on the iPhone, the phone screen should light up and offer you to answer the call. Yes, sometimes it is impossible to “pick up the phone” the first time and the display does not respond (what can be done?), But it must show something!

However, after a recent firmware update, occasionally something strange happens. iPhone rings and vibrates, but its screen is black and there is no way to answer the call. There is also no reaction to pressing the Home button. And this is terribly annoying. after all, no information is visible.!

over, at first glance, it is impossible to identify the pattern. it may “normally” receive calls for a week, and then during the day several times “freeze” with a black screen with incoming calls.

The most important thing. Most likely, this problem has nothing to do with the “iron” and other mechanical damage. The same proximity sensor (the malfunction of which one might think) starts to work only after answering the call. And we cannot answer. our screen does not even light up. So the reason is most likely in the software or some external factors. And this is good.

And now, no less important is how to deal with all this. And let’s start with what Apple tech support advises. And she, judging by the messages on various resources, recommends:

  • Flash iPhone through DFU mode, do not restore from backup and observe device behavior. Basically, this is their standard recommendation.
  • Visit an authorized service center. The most interesting thing is that I managed to stumble upon a case when a person under warranty changed the phone because of a similar problem. I don’t know if only the black screen during the call was the reason for the replacement or the ASC employees found some other defect, but the iPhone was replaced. But the most interesting thing is that on the new device everything repeated itself. this once again confirms our statement that the “breakdown” is exclusively in iOS.
  • Wait for the engineers to fix the problem. they know about it, they are very sorry and will fix everything soon.

These are the three options for the development of events.

By the way, keep the contacts of technical support, you can contact them yourself. suddenly they will advise something else sensible?

For those users who, for some reason, are not satisfied with the advice above, there are several more “popular” ways to deal with the absence of an image on the iPhone screen with an incoming call:

  • Go and change the SIM card. Even if it doesn’t help, it’s okay. it’s always useful.
  • If there is a jailbreak, you will have to remove it. With a jail, you can “get” and more serious system failures.
  • Disable the “Raise to activate” function. You can do this in “Settings. Display and brightness”.
  • Disable Swipe to Open. To do this, go to “Settings. General. Universal Access. Home”.
  • Turning off Touch ID to unlock iPhone (“Settings. Touch ID and Passcode”) is honestly “so-so” advice. But it helps some.
  • Install the beta version of the firmware (how to do it?). Yes, in test versions of the software, there may also be various “glitches”, but there is a possibility that this particular one (the lack of screen backlighting during an incoming call) has already been fixed. Well, or vice versa, if you are using beta firmware. remove it and set it to “normal”.

As you can see, there are really a lot of options, but it is impossible to single out the only one acting among them. Judging by the messages from users, one thing helps everyone. Or maybe a combination of several actions.

Think everyone? But no. Finally, one more piece of advice that works great in my case. As we know, there are two different ways to end a call on an iPhone:

  • Press the “off” button.
  • Press “hang up” on the screen.

So, after I stopped breaking the connection using the mechanical key, and began to download the conversation exclusively by pressing the red button on the screen, all the problems disappeared.

Is this due to the fact that before that I performed many of the methods that I wrote about above? I do not know. But there is a fact. I still do not observe a black screen with incoming calls.

Of course, we will hope that Apple will fix this annoying software glitch in the next firmware update. But if this does not happen, or it will happen again after a while. you know how to proceed 🙂